Directive Analytics

Report an Emergency

If you are experiencing an IT or website emergency, please select the form below and provide as much detail as possible. This will help us to quickly and effectively address your issue. Be sure to include your name, contact information, and a brief description of the emergency.

Once we receive your report, one of our experienced technicians will be notified and will take the needed steps to resolve it. We understand the urgency of IT and website emergencies, and we are committed to providing you with the support you need to get back up and running smoothly.

Select Department to Notify

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200