Directive Analytics

Upstate New York Technical Support

We're here to help! Choose how you would like to contact us.

 

Live Remote Support: Your Support Your Way!

We make it easy! Choose the way you would like to initiate support. Connect to your Solutions Integrator Now!

Phone Support

You're human, and your support should be too. Speak to a Solutions Integrator on the phone now! 888.546.4384 607.433.2200

Live Chat Support

Chat with a live Solutions Integrator and receive Sales and Technical Support. We can also remote control your computer and fix your issue fast! Click Here

Live Online Meeting

Want to Chat? Connect to a live meeting with us! Click Here

Remote Support Tool

Download the Remote Support Tool to enable your Solutions Integrator to connect to your system remotely. Click Here

Ticket by Portal

Create and manage tickets via our secure online Help Desk Portal. Click Here

Ticket by Email

Send an email to the Help Desk to create a ticket automatically and communicate with your team or any member. Click Here

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Recent News

Directive Turns 30!
Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...
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Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200