Official Apple Computer Repair Services
An Apple a day keeps the doctor away, but sometimes Apple computers need to be serviced, too. Directive is an Apple-authorized service provider to simplify your technical repair needs.
An unforeseen technology problem can have a negative effect on your budget through costly computer repairs and downtime. Often, the best solution is to prevent these issues from becoming a problem. Instead of wasting time and money waiting for a fix, let Directive handle it for you.
We are the finest Apple Certified Technicians in the Upstate New York area, and we know what you, as a business owner, want. Directive can:
- Repair Apple desktops and laptops, in addition to other Apple hardware, like iPads.
- Evaluate, diagnose, and treat your Mac PC.
- Provide a quote concerning how much time it will take, and why - there are no hidden fees, and we will only proceed with your consent.
- Directive proudly honors the AppleCare Protection Plan, and Apple’s Extended Warranty Program. Whether your computer is under warranty or not, you can count on our trusted technicians to identify and resolve your PC problems in a timely fashion.
Apple Certified Solutions from Directive
Our trusted technicians are trained to provide you with the best Apple solutions available, all while boosting your productivity and work experience.
Your business wants nothing less than the best, and Directive proudly delivers. We offer a plethora of solutions that will promote office productivity while cutting down on time spent fixing network and system issues:
- Remote support.
- On-site support.
- System maintenance and monitoring.
Remote Apple Support - Anytime, Anywhere
Most problems can be resolved both quickly and efficiently without an on-site visit from a technician. Using our remote access software, we’ll be able to resolve most problems with minimal downtime for your business. Your team can continue working while we iron out any problems with your network and systems.
On Call, On-Site Support
Whether you need on-site or remote support, Directive is here for you. Sometimes a problem arises that cannot be fixed with our remote support solution, and it requires a more personal touch. Our team of Apple Certified IT Technicians are here to help.
Remote Patching and Maintenance Solutions
Sometimes it can be challenging updating all of your software and applications in a timely manner. Directive automates these services so that they are applied as they are issued, taking the responsibility for keeping a secure network off of your shoulders. You have plenty of things to worry about, your network security shouldn't be one of them.
If you’re looking for comprehensive service solutions for your Apple network, look no further than Directive. We know what it takes to get your business to the front of the pack. Our technicians take pride in their ability to handle your Mac problems. When your business succeeds, we succeed. For more information concerning Apple technology and services, contact Directive today at (607) 433-2200.
Hardware Services
Our 10 Benefits
This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.