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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is Productivity a Part Of Your Technology Strategy?

Every business is searching for ways to improve productivity. There are now quite a few methods being used to boost the amount that each employee can accomplish, many of which revolve around technology. Admittedly, some of these methods may not be attainable for the average SMB… yet. However, as technology advances you may find yourself able to leverage some of these productivity-enhancing tools to improve the look of your bottom line.

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How to Best Take Advantage of Data Backup

Some organizations want to better understand the process that they use to take backups of their data and restore them in the event of an emergency. This is great, because the value of being able to do so cannot (and should not) be understated. A proper data backup and disaster recovery system could be all that stands between prosperity and failure.

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Run a Small Business? Here’s Why You Need an IT Consultant

The concept of deferring to an expert is not new, especially in terms of running a business. If your business encounters a problem in its plumbing, you call in a plumber. When it comes to your business’ IT solutions, there are professionals who can help with issues there as well: IT consultants.

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Save Time and See Results with Managed IT

Managing a business is a tedious endeavor where time is a precious commodity. Therefore, it’s the goal of every business owner to dedicate as much of their time as possible to leading profit-making initiatives, which, let’s face it, can’t happen if you’re busy troubleshooting computer and network problems.

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Need A Simpler Way To Manage Data? Try A Cloud Server

If you’re like most small businesses, chances are that you have one or two servers in your office that are dedicated to storing and distributing data on your in-house network. Without these machines, you would be in a rough spot. Users wouldn’t be able to access data and your operations would suffer. But what if we told you that there is an easier way to manage data and increase user accessibility that doesn’t include managing server hardware?

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Where We Stand: 2017’s Cybersecurity in Review (So Far)

After a year like 2016, it should come as no surprise that 2017 has been a year of significant cyber threats. Looking back on the events of the year so far may help us to anticipate what kind of threats we can anticipate in the second half of 2017.

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Protect Your Business with Strong Network Security Practices

With the surge in the number of small and medium businesses that have fallen prey to malware and cyber criminals, there is a lot of focus of what an organization can do to prevent being a victim and how the company should handle themselves after an attack. There is another key factor to preventing cyber criminals from penetrating into your network: your employees.

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Business Intelligence Making Strides With Small Businesses

When people talk about a business’ efficiency, it’s typically referring to the ability for the organization to bring a product or service to market quickly with a small amount of wasted resources. The prevailing theory is that an efficiently-run business costs less, makes more, and grows faster than one that is inefficient. With the way business is headed--that is, with smaller profit margins than ever before--boosting efficiency has become a core business strategy. In fact, in today’s technology-driven marketplace, there are many that would argue that the efficient business is the only good business.

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What is Server Management, and How Will It Help Your Business?

Your server is an integral part of your IT setup, which means that it is all the more crucial that it is managed properly. As the central hub of your network, it connects all of the devices that you rely on to each other, allowing them to interact and communicate. Under proper server management practices, your server will be more able to accomplish this task.

In order to better understand how to properly approach server management, it helps to look at it not as an entire process, but to break it into its two parts.

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Increased Mobile Device Use Means Increased Risk for Businesses

Smartphones, laptops, and Chromebooks empower today’s workforce to be more mobile, and employees are often the driving force behind this. Chances are, if your business hasn’t even begun to think about your mobile IT strategy, a percentage of your staff already has.

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Why BDR is the Ideal Backup Solution for SMBs

How does your SMB backup its data? Have you put much thought into keeping your data backup up and stored off-site? Have you even invested in data backup? If not, then you should consider your data backup options.

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Debunking the Myths of Syndicated Content

Lately, I have come across articles from friends and peers that have discussed a topic and presented inaccuracies that I find troublesome. There is some confusion that syndicated content is never worthy of respect or consideration. This seems especially true when it is compared to custom content. However, this may not always be the case, and so there are a few points that need to be cleared up from the get-go. Considering that my company provides syndicated, custom, and SEO content, I am an authority uniquely positioned to clarify this matter, which is what I intend to do here.

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How Should Business Owners Respond Appropriately to the Mobile Revolution?

Mobile devices have a prevalent place in the modern office. In fact, a recent study by Gartner found that 80 percent of all employees bring their personal mobile device with them to work. This Bring Your Own Device (BYOD) trend comes with a host of benefits, like improved productivity and employee morale, but it increases the risk of a corporate data breach if not properly managed. How should a concerned business owner respond to this trend?

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Virtualization Means Accessing Game-Changing Tools for Your Business

Virtualized technology services are great assets for businesses with limited budgets. Three of the best ways that your organization can take advantage of cloud computing and virtualization services are Software as a Service (SaaS), Voice over Internet Protocol (VoIP), and hardware virtualization.

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The Causes of Network Crashes (and How to Avoid Them)

It should come as no surprise that a crash occurring in your computer network is a bad thing for your business. However, the real ramifications of such an event might not immediately come to mind. Fortunately, there are precautions that may be put into place that can help you to mitigate the chances of a network crash.

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What Can You Do to Prevent Lightning From Frying Your Technology?

It doesn’t matter where your business is located--chances are you’re susceptible to thunderstorms. Lightning storms are very unforgiving, and they can lead to all sorts of problems for unprepared businesses. We’ll discuss some of the ways that your organization could be affected by a lightning storm, as well as how you can take measures to mitigate these dangers in the future.

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Chipotle Feeling the Heat After Upstate New York Restaurants Breached

Patrons of Chipotle Mexican Grill might soon start to feel sick to their stomach, but it will have nothing to do with the food--the company has disclosed the full list of upstate New York restaurants affected by the point-of-sale malware that infected the company between March 24th and April 18th of this year. Could this breach have compromised one of your cards? Could you be vulnerable in some other ways, too?

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How Much Does Stolen Data Go For? Less Than You Might Think

How much do you think a criminal would pay for your company’s sensitive data that’s been stolen by hackers? As it turns out, your data may not be worth as much as you may think, and that’s a bad thing for you and your business.

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Boost Revenues By Outsourcing Your IT Services

Fundamentally, business is simple: if you take in more revenue than you have expenses, your company is a success. There are just so many elements to manage to ensure that revenues outpace expenses that it becomes difficult to ascertain what you can do to cut costs and see a higher degree of profitability for your efforts.

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Okay.. We Might Have Fibbed a Little

 On behalf of everyone here at Directive, we wanted to acknowledge the video that was released a few weeks ago that claims we grow our Crock-Pot Thursday meals in what we said was our pizza orchard. These claims were not entirely accurate. See the video.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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