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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Cyberattacks and data breaches are a threat to businesses everywhere. The most important places to start for preventing a breach is with your employees and their knowledge and use of cybersecurity best practices.

The cybersecurity tips below cover awareness, basic safety, online safety, social media, data security, tips for remote workers,...

Cyberattacks and data breaches are a threat to businesses everywhere. The most important places to start for preventing a breach is with your employees and their knowledge and use of cybersecurity best practices.

The cybersecurity tips below cover awareness, basic safety, online safety, social media, data security, tips for remote workers, small businesses, and considerations for business owners and managers to keep in mind.

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Identity Theft

Even your friendly neighborhood Micro Training writers experience cybersecurity incidents, too!

In this Micro Training, one of our writers, Nick, shares his real experience with identity theft and how he navigated the incident.

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What Is The Human Firewall: Beginner

While IT teams implement firewalls, antivirus protection, and system updates to strengthen your organization’s network, technology alone can’t stop every threat. That’s where the human firewall comes in.

In this week’s Micro Training, we’ll explore how security-aware employees play a vital role in identifying and preventing cybersecurity threats — and how every informed choice strengthens an organization’s defenses.

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Cyber Stories: Phishing

We’re kicking off Cybersecurity Awareness Month with real user stories about scams they’ve encountered. Staying safe online starts with awareness, and we’re stronger when we share our cybersecurity experiences with one another.

In this Micro Training, learn about phishing from real life stories and uncover tips and tricks that can help you avoid falling for scams.

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Cyber Stories: Software Updates

Updating software is a crucial part of staying safe online, but not all software updates are created equal.

In this Micro Training, learn why these updates are important and how cybercriminals leverage fake software updates in their scams.

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Cyber Stories: Multi-factor Authentication

Staying safe online means protecting your accounts with stronger authentication. That’s why this Cybersecurity Awareness Month, we’re diving into real stories about Multi-factor Authentication (MFA) and how cybercriminals try to bypass it.

In this Micro Training, learn how MFA works, where it can fall short, and what you can do to keep your accounts secure.

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Weekly Micro Training - Cyber Stories: Passwords

Your password is the first line of defense between you and a cybercriminal—but if it’s weak, reused, or predictable, it could prevent you from staying safe online.

In this Micro Training, we’re continuing Cybersecurity Awareness Month with tips on what makes a strong password, why password managers can help, and how cybercriminals exploit weak or reused passwords.

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Hacking Fear Tactics: Intermediate

The truth is, fear is one of the most powerful tools hackers use because it works.

In this Micro Training, we’re going beyond just recognizing fear tactics—we’re going to teach you how to hack the attack.

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Why Phishing is Getting Scarier: Advanced

You’ve seen phishing emails before. But have you noticed how they’ve evolved?

In this Micro Training, we’re going to show you how phishing has become emotional warfare—and why understanding its evolution could protect you from falling for the next attack.

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How Fear Tactics Work: Beginner

Cybercriminals don’t need advanced tech to hack you—they just need to make you panic.

In this Micro Training, we'll discover how fear-based scams work, and what one might look like.

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Critical Infrastructure: Advanced

Cyber hygiene is a foundational first line of defense, and just like any other physical structure relies on a solid foundation, so does critical infrastructure.

In this Micro Training, we'll take a look at how the world’s most targeted and essential industries prioritize cyber hygiene, and what other industries can learn from their best practices.

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Critical Infrastructure: Intermediate

In this Micro Training, we’ll take a closer look at the specific methods attackers use to compromise these vital systems.

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Critical Infrastructure: Beginner

In today’s hyperconnected world, protecting critical infrastructure—our most essential systems and services—is more important than ever.

In this Micro Training, we’ll explore the vast scale of critical infrastructure and uncover why these systems are so often targeted in cyberattacks.

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Wearables: Retire Yours the Right Way

Many of us have wearable devices that we use every day, but eventually these devices will have to be retired.

In this Micro Training, we’ll go over techniques like account delinking, cloud data purging, and more, making sure that you stay protected even after you part ways with your wearable device.

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Wearables: Breached and Exposed

Ever wonder what really happens during a wearable device breach—or how attackers can use compromised devices against you?

In this Micro Training, we’ll break it all down and show you how to protect your devices and personal data from falling into the wrong hands.

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Wearables: How Yours Could Be Infiltrated

Did you know your wearable device could be silently connecting to Bluetooth devices and Wi-Fi networks you never approved of?

In this Micro Training, we’ll explore how hackers exploit these invisible connections, as well as how to lock down your wearable and keep your sensitive information out of the wrong hands.

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Wearables: What Makes Wearables Risky

Smartwatches, fitness trackers, and other wearables are more than health tools — they’re internet-connected devices that can expose personal and work data if not secured.

In this Micro Training, you’ll learn how wearables fit into the Internet of Things (IoT), the cybersecurity risks they pose, and what you can do to stay safe.

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ShadowIT - Advanced

By now, you’re familiar with the basics of shadow IT, and you’ve heard the risks.

In this Micro Training, dive deeper into our three-parts shadow IT series, exploring the role of software as a service (SaaS) and how it fuels the rise of shadow IT.

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Shadow IT - Intermediate

Shadow IT isn’t just about someone downloading a random app, it’s often a response to unmet needs.

In this Micro Training, learn what drives shadow IT and how understanding the "why" behind it can help strengthen your organization’s security.

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Shadow IT - Beginner

The term "Shadow IT" may sound mysterious, but the practice is actually quite common in most workplaces.

In this Micro Training, jumpstart your learning journey with a beginner-friendly course that covers the fundamentals of this growing cybersecurity risk.

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Cryptojacking Prevention

You don’t need to be an expert to stop cryptojacking—just a few smart habits and tools can do the trick.

In this Micro Training, learn practical steps to block cryptojacking attempts and what your IT provider can do to help keep your system clean and efficient.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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