Directive Blogs

You want to know what’s scary? Anytime your company’s IT fails and you’re left wondering if you can afford a new piece of hardware or the maintenance to fix what’s broken. When you rely on break-fix IT, you’re basically living in a horror film; you never know when the slasher is going to leap out of the shadows and strike. With managed IT, you can sidestep the scaries and know with confidence you’re taking care of your business’ future.

Here are three reasons why managed IT is the superior option for managing your technology solutions.

Is your business technology a source of uncertainty and frustration? Are you constantly reacting to IT problems when you would prefer to proactively leverage technology to drive your business’ growth? This struggle is often the result of the Executive IT Gap, a phenomenon that traps businesses in an endless cycle of reactive, costly, and inefficient technology decisions that slow down growth.

We’re sure at some point you’ve used the idiom, “If it ain’t broke, don’t fix it,” particularly in regards to your IT. While it might feel responsible and safe to stick to this motto as much as possible, there will come a time when it becomes dangerous to hold fast to it. In fact, business technology professionals might even call this motto irresponsible. Here’s why.

When an employee leaves your business, they go through (or they should, at least) a comprehensive offboarding process where you collect their keys, laptops, and other assets you gave them to do their jobs. You may have collected these physical keys, but certainly not their digital keys. You might still see them pop up in the instant messaging app, or you might find recent activity from their account in your shared drive, all of which is problematic.

If you’re not careful, ex-employees might still be using company resources for their own personal use, and this can create a serious security risk for your business—not to mention the legal ramifications should anything bad happen.

Your IT budget can cause you a lot of stress, but if you approach it right, it doesn’t have to. Like every other part of your business, you want to have a good idea where to invest your technology budget. Not that many people do. We recommend you build out an IT roadmap, and a strategy on how to keep downtime to a minimum; and a lot of that is getting experts to manage and maintain your business’ IT.

What goes through your head when you hear the words “IT audit?” Are you worried about your business’ deepest and most shameful technology secrets being exposed, or are you excited about the opportunity to resolve issues that you might not even know exist? We hope you have the latter mentality, as it’s the appropriate one—especially if you want to build a business that stands the test of time.

Regardless of how big or small your business is, chances are you have at least one server unit that holds sensitive data. Ask yourself this question: do you have the knowledge and expertise to properly care for and maintain that server unit? The best way to ensure your business takes care of its server technology is to work with a managed service provider. Here's why:

A significant and growing number of small businesses are either actively using AI tools or exploring their potential, motivated by the promise of increased efficiency, cost savings, and gaining a competitive edge.

It's an exciting movement, proving that AI isn't just for huge mega corporations. Small businesses are using AI for everything from generating marketing content and handling customer service inquiries with chatbots to analyzing customer data and automating back-office tasks. The goal is to compete faster and smarter.

Congratulations! After a long and arduous interview process, you’ve found the ideal candidate for your business. They’re enthusiastic and experienced, but as soon as they sit down, they realize that they aren’t properly equipped to do their job.

This is precisely how to start a new hire on the wrong foot. Not only is it discouraging for them, but it is also expensive for you. While it may be tempting to blame individuals in these situations, they actually indicate a systemic shortcoming in your onboarding process. The only effective way to prevent these outcomes is to create procedures that ensure everyone on your team—new people included—can fully contribute.  

Today, every business needs cybersecurity. In some industries, more and more decision-makers actually request it. If you are a business and cybersecurity isn’t a part of your priorities, you are going to be left in the dust.

Let’s talk about how you can maintain that balance with some strategic marketing and culture-building.

The idea of a four-day workweek (where employees work the same schedule, minus one day a week) has long been campaigned for, with numerous anecdotes supporting its efficacy. One very successful example is provided by the nation of Iceland, which implemented initial trials of reduced work with just under 1 percent of its population, or about 2,500 people, back in 2015. 

These efforts have increased over the years, and today, almost 90% of Icelandic workers work 36 hours per week with no negative ramifications to the economy. In fact, Iceland’s society has enjoyed significant benefits during this experiment.

Do you have an internal IT department for your business? Small businesses often don’t have dedicated IT staff, and if they do, chances are they’re overwhelmed with tasks and constantly playing catch-up (IT is a big job, after all). In fact, they might feel like they can never take time off because they’re so busy. If you want to ensure your business always has the IT it needs, then you should consider outsourcing as an option.

How often do you find yourself thinking about how new technology will impact your business’ bottom line? Chances are, you have considered implementing a new piece of technology or two, but you might get stuck on whether or not it will actually be worth the investment. This is where you consider the return on investment that technology will provide, or ROI. Here’s how you can make sure your technology is providing results and what you can do if it doesn’t get the results you’re looking for.

Cyberthreats are a constant, evolving risk. While robust cybersecurity measures are the first line of defense, they are not a silver bullet. This is where cyber insurance comes in—not as a replacement for security, but as a critical component of a comprehensive risk management strategy.

For small-to-medium-sized businesses (SMBs), the financial fallout from a data breach or cyberattack can be catastrophic, including legal fees, regulatory fines, and the devastating loss of revenue due to business interruption. Cyber insurance provides a financial safety net against these potential liabilities.

While marketing may feel like a fiercely independent endeavor for every business, this is only half true. Sure, you may not want to promote one of your direct competitors… but why not work with another company, in a different industry, to meet both your goals?

This approach is almost a marketing cheat code, the rising tide that raises all ships. Let’s talk about why such partnerships are so valuable and how to take advantage of the marketing advantages for yourself.

The more you’ve invested in anything, the more critical it feels for you to get a return on that investment. So, what happens if you keep pouring money into these efforts in the hope that it will eventually work out in your favor?

These kinds of skewed choices come about thanks to the sunk cost fallacy—the tendency human beings have to be swayed toward illogical decisions based on what we’ve already spent. 

Let’s discuss how to avoid this in your business by working through the logic, free of the emotional context that the sunk cost fallacy introduces.

In a lot of ways, your business’ IT is just like a chair; you want it to feel stable, steady, and secure, not unbalanced and unsteady. In particular, a reliable security strategy depends on three legs: your people, your processes, and your technology. Let’s look at how you can use this “stool” approach to IT security to improve your company’s resiliency to potential threats.

Surprises can be exciting, but one part of your business where you don’t want them is in your IT. A server crash, a wireless connectivity outage, or a security threat can all create multiple surprise problems that you simply aren’t ready to handle—particularly in the realm of your wallet. Instead of spinning the wheel and gambling on your IT bill, you can instead treat your IT like a predictable utility cost, and it’s all thanks to proactive managed IT services.

While data might be the new currency, your own business’ data might be a bit too messy to make full use of. You might be paying to store it and protect it, but you’re not doing as much with your data as you’d like. Here’s how businesses find themselves with these “data graveyards” and why it essentially functions like a debt rather than an asset.

Do you have your finger on the pulse of your business’ subscriptions? Not many business owners do, and it can negatively impact operations and budget lines. This tech sprawl can get out of control, which is why your business needs a plan to combat it. Thankfully, we’re here to help you get your subscriptions under control… both the known and the unknown.