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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Use Smart (or Snap) Windows in Windows 11

Multitasking is a common thing for today’s workers, and so is having multiple tabs open in your web browser. You might even have multiple different apps running simultaneously, which can make you feel like you have to constantly close one window to open another. Well, no more. You can use Smart Windows (also known as Snap Windows) to place two or more side-by-side and enhance your productivity.

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How to Use Google Forms for Fun (and Profit!)

We’re all about proactive business technology support. That means we’re always on the lookout for tools that help you work smarter, not harder. 

Here’s a step-by-step guide to creating your first Google Form:

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Get Better Insights from Your Spreadsheets… Use Quick Analysis

Do you ever find your eyes glazing over at the sight of a sprawling spreadsheet? That feeling of being overwhelmed by a sea of data is universal… but what if you could instantly start making sense of it all with just one click?

Both Microsoft Excel and Google Sheets offer powerful, yet often overlooked, features to help you quickly analyze and visualize your data. In Excel, this is called the Quick Analysis tool. While Google Sheets doesn't have a single button with the same name, it provides the same powerful capabilities through its intuitive menus and the AI-powered Explore feature. Let's dive into how you can leverage these tools to transform your data from a source of sighs to a font of insight.

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How to Turn a Website into a Desktop App

There are countless web pages offering a wealth of resources, utilities, and references that can greatly assist businesses of all kinds in achieving their goals. What’s even more amazing, these web pages can be turned into applications for simpler, more convenient access, provided you’re using Google Chrome.

Let’s go over how to do so!

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How to Use Browser Bookmarks to Their Full Capability

Generally speaking, most people need to access the same websites repeatedly for their work purposes, including calendars, applications, and portals. Bookmarking these resources provides a simple way to quickly and easily access them on demand.

Let’s go over some practices that can help you take these handy utilities to the next level of usefulness. 

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Did You Know Windows Can Save Everything You Copy?

If you didn’t know Windows can save a list of the text and images you copy, I feel for you—you’ve missed out on a simple trick that could’ve saved you a lot of time. But don’t worry, it’s easy to set up, and I’ll show you how.

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Did You Know that Cut, Copy, and Paste are Rooted in History?

While technology has brought us a long way, there are still some telling remnants of how things used to be done. Take, for instance, the terms “cut,” “paste,” and “copy.”

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How to Carry Out a Technology Needs Assessment

Business technology can sometimes seem like a hedonic treadmill: you maintain a baseline level of operation with your IT, but it will inevitably fail, leaving you in the tough situation of having to replace it. Today, we want to help you get ahead of the curve a bit with a technology needs assessment. We’ll discuss the benefits of a needs assessment, as well as what it focuses on both now and in the future.

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How to Kick Things Off With Bluesky

Last week, we discussed why X—the social media network once known as Twitter—has been losing many users. Here, we wanted to direct those seeking a move to consider the up-and-coming platform known as Bluesky in case you were one of those jumping ship.

Let’s talk about how Bluesky operates, including how to sign up.

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Three Easy-to-Implement Tips to Be More Productive

Whether it's a personal challenge or a necessity, keeping productivity high is good for an individual’s career growth and overall self-worth. Unfortunately, staying on top of your game can be difficult. We thought we would give you three things to consider that will work to keep your productivity levels high.

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Keep Your Business Functional While Moving Your Office

Moving is already difficult, but when you factor in your business’ IT, it becomes twice as frustrating and time-consuming. You can make it easier by preparing for the job ahead of time. Today, we want to cover what you can do to prepare for a business IT move well ahead of the scheduled date.

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Are You Doing Enough to Prevent Risk? (Probably Not)

There are plenty of risks that today’s businesses regularly deal with, particularly in terms of cybersecurity. This year, a panel of experts shared some human risk management insights at the Cybsafe Impact 2024 USA conference. Let’s review some of the topics they touched on.

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How to Save a Website as an Application

If you feel like you have too many browser tabs open at any given time, then you'll be happy to know that you can sometimes save certain browser tabs as a standalone application on your device. This will give them their own icon and make accessing them much easier than constantly navigating to them through your web browser.

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So, Your Business Project Failed… How Can You Learn from It?

It can be challenging to deal with failure in any context, but in the case of your workplace projects and other efforts, it can be particularly harsh. This makes it all the more important to frame such failures as opportunities to grow in the future.

Let’s discuss six reasons an initiative may fail and the lessons that can be learned from these situations.

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Five Methods to Improve Team Productivity

If you want your organization to be efficient, you must increase productivity. However, this is often easier said than done, as plenty of obstacles, communication challenges, and resource allocation issues can stymie even the most well-thought-out plans. Let’s look at how you can improve productivity for your business by considering these common issues.

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Tip of the Week: Creating Google Forms that Auto-Populate Google Sheets

There are several reasons to use a form to collect data for your business, from customer impressions and service needs to employee feedback about internal matters as a means of collaborative decision-making. The trouble comes when it is time to compile all the responses… unless you know how to use the tools at your disposal.

For this week’s tip, we’re walking through the process of creating a form that self-populates a spreadsheet using Google’s toolkit.

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How to Keep Engagement Up (Even in a Remote or Hybrid Workplace)

Remote and hybrid work models have become more popular than ever, in no small part thanks to the improved technology businesses of all sizes can now access. Nevertheless, this shift has brought new challenges for organizations everywhere. One such challenge is maintaining and enhancing remote workplace engagement—a crucial aspect that directly impacts employee satisfaction, productivity, and retention.

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How to Use Technology to Support Your Team’s Wellness

It isn’t easy to be a member of the workforce right now. While we won’t cover them in detail, plenty of stressors—related to and separate from the workplace—can easily impact an employee’s performance. As a result, it is often in your company’s best interest to invest in your team’s well-being, and one way to do this is by implementing and encouraging the use of different technologies.

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How an MSP Can Aid in IT Project Management

It’s always an exciting time when you commit to a new IT project that promises to change your organization for the better. Of course, the exciting stuff is what comes after the implementation process—a process that can range from easy-as-pie to incredibly complex and stressful, depending on the expertise your organization employs.

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How to Scale a Growing Business (Using Technology to Your Advantage)

If you could generate more revenue without spending more, wouldn’t you?

If you share most people's goals and aspirations, the answer is a resounding and enthusiastic “yes.” Scaling a business is an important element of continued success—provided it is carried out correctly. Let’s discuss how you can help ensure your success, partly by implementing the right technology.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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