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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Cyberattacks Can Have Physical Consequences

b2ap3_thumbnail_physical_problems_for_hacks_400.jpgBusiness owners primarily concentrate more on the digital effects of hacking rather than the physical side of it. After all, hacking some code through a network can’t harm you or anybody else in the real world, right? Wrong. As shown by a recent hack in Germany, ignoring network security can be a dangerous gambit.

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The Problem With Devaluing Employees

Running a business can be tough and result in a lot of frustration from staff, management, and customers. Sometimes that frustration can boil over and cause consternation among the core elements that need to function for a business to be successful. This week, let’s look at an issue that can really hurt your business.

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5 Ways You Can Improve Your Business’ Inventory Management

Sure, retailers have to manage their inventory effectively, but have you ever thought about the way your own business manages what it keeps on hand? Today we want to discuss five ways your business can more effectively manage inventory—and it turns out technology plays a pretty significant part in improving any inventory control system.

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Just Because You Can Automate Something, Doesn’t Mean You Should

One way businesses attempt to save money is through automating certain processes and tasks that have traditionally been time-consuming or monotonous for their workforce. When implemented appropriately, automation can cut costs, streamline operations, and improve quality of life for workers. However, just because a task can be automated doesn’t necessarily mean that it should be automated. Let’s look at the arguments for and against automation in these contexts.

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Bureaucracy In Your Business Can Ruin Efficiency

For business managers, it can sometimes be difficult to create policies and procedures that allow for the efficiency that they’d like to see from their business. Business growth leads to more complex situations which in turn demand more complex procedures. This enhanced complexity can not only get constant in that you need to alter the way things are done, you also could fall into the trap of mistakenly putting productivity roadblocks up that can alter the way your business operates.

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Is Outsourcing HR Right for Your Business?

Lots of businesses are facing a financial crunch as the margins they operate under continue to shrink. This unfortunate trend has led a lot of businesses to outsource elements of their operations to try and cut costs. One part of the business that is either outsourced or cut out entirely has been the human resources department. 

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Three Quick Ways to Boost Your Business’ Cybersecurity

Cyberattacks are a serious problem that all businesses face in some form or another, but there are small, everyday tasks you can do to ensure that they impact your organization as minimally as possible. It takes intention and effort to protect your business and its infrastructure, but that doesn’t mean that it has to be hard. Here are three simple ways you can keep your infrastructure secure.

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How to Keep Rapid Growth From Hurting Your Business

All successful businesses want to grow and better themselves, as growth is a direct indicator that you are doing something right, from providing better services to your customers or servicing more customers. If you’re not ready to adapt to this growth, you’re in for a difficult time. Here are three ways you can keep your business operating even when you’re experiencing unprecedented growth.

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Your Business Can Get a Lot of Use from Data

Businesses can now capture and use more data to help them run an efficient business than ever before. That’s not to say a lot of businesses actually do. In this month’s newsletter, we thought we’d discuss the use of data and how it can be used to improve your business.

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Sometimes, Business Growth Requires You to Be a Bit Uncomfortable

Not everyone is cut out to be an entrepreneur, largely because there’s a lot that can pop up and cause problems that need to be addressed. Let’s discuss how successful business owners rally through tough times to help attain this kind of success.

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Look Outside Your Business to Get the Help You Need

There are countless moving parts to any successful business, and smaller companies often have the issue of their employees juggling multiple different tasks and wearing all kinds of different hats in addition to their outlined job duties and responsibilities. You might encounter situations where you don’t know what to do, and it can be overwhelming when so much needs to get done in so little time.

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Keeping Your Business Agile Can Really Pay Off

Technology advances at an incredible rate, and the successful business has much work to do in order to keep up with it. How does your organization’s ability to change and adapt hold up compared to your competitors? This concept, dubbed business agility, is of critical importance in today’s fast-paced business environment, and if you aren’t prepared to assess it, you might be falling behind the competition.

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Avoid these 3 Things When Making Technology Decisions

Your business’ technology is a great tool, or at least it can be. Like any other part of business, getting value out of your business’ technology is essential. In order for you to see the kind of value from your tech that you’d expect, you first need to approach it by making good decisions. This month, we wanted to go over a few ways that you could fall into a trap with your IT.

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Four Problems that Can Undermine an IT Project

It might be an understatement to suggest that things don’t always go smoothly in business. The truth is that when one problem is solved, another is often created. This is why we lean on our technology. These “solutions” are intended to fix many of the speedbumps, but that doesn’t mean that choosing, deploying, and supporting these systems don’t come with some problems as well. Today, we look at three reasons an IT project could fail. 

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Three Ways to Help Your IT Budget Go Further

Running a business can be stressful, and if you can’t find time to juggle the countless variables that are at play every day of the week, you’ll quickly find yourself falling behind what needs to be done. Technology is one such area where falling behind is easy, especially when it comes to purchasing and implementing new tools. Unfortunately, your IT budget is not limitless, so how can you make the most of it? Let’s take a look.

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Companies Seeing a Lot of Turnover in Their IT Teams

We all know the importance of IT maintenance and management when it comes to effectively running a business, but it’s really hard to ensure that your technology is being properly maintained when your staff have one foot out the door. A new survey from Gartner suggests that IT employees are more likely to leave your business than other non-IT employees, and this puts a heavier burden on you to make sure technology is properly taken care of.

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Remote Policies That Do (and Don’t) Transition Well to In-House Operations

The COVID-19 pandemic is still in full swing, and while many companies buckled under the pressure put on them to maintain operations, others have managed to adapt through the use of remote technology solutions. Businesses have put into place policies surrounding this remote technology, many of which are both helpful and harmful.

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Hybrid Work Can Keep Your Workforce Together

Ever since employees began returning to the office after getting a taste of remote work, there has been an ongoing war between employers wishing a return to normalcy and the employees who would rather get their work done from the comforts of their own home. Now, a new survey indicates that half of employees would rather quit than deal with an employer who mandates a return to the office environment.

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The 8 Things Every Business Continuity Plan Needs

When considering a continuity plan for your business, you need to consider some scenarios that may not ever happen. This is called risk management and it is the basis of keeping your business up and running regardless of the situations that it encounters. This month, we thought we would outline some of the variables that need to be addressed when creating a comprehensive business continuity plan. 

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Is Your Business’ Antiquated Technology Holding You Back?

When was the last time that you took a hard look at your business’ technology? How old are some of the devices that you rely on each day? These are critical questions to answer if you want your business to succeed. Let’s discuss why upgrading is so important, and how to determine when the time to upgrade comes.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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