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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Alert: Email Appearing to Be From Microsoft about Windows 10 Upgrade is Really Ransomware

b2ap3_thumbnail_windows_10_email_scam_400.jpgFor many Windows users, the fact that Microsoft is issuing Windows 10 incrementally came as a shock for those who patiently waited for its release date. While users wait, however, hackers are taking advantage of those who are less patient by creating a ransomware that disguises itself as a launcher for a Windows 10 download. So, while you sit and wait for your version of the latest OS, don’t fall prey to deals that seem too good to be true.

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Tip of the Week: What it Takes to Login to Windows 10 With Your Handsome Face

b2ap3_thumbnail_windows_10_log_in_400.jpgWith plenty of new features to throw around, Windows 10 is shaping up to be quite the operating system. One feature that seems to have fallen off of everybody’s radar (so far) is Windows Hello, a brand new way to authenticate your PC login. By taking advantage of biometric scanning, your computer will let you log in just by looking at your face.

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4 Things to Consider Before Upgrading to Windows 10

b2ap3_thumbnail_why_not_windows_10_400.jpgWe all know that Windows 10 is the hot new operating system released by Microsoft this past July, with slick new features and (gasp!) the Start menu. We’ve been writing a lot of articles about how great and functional the new operating system is. Keep in mind that Windows 10 is a great operating system, but you should also take note of these four shortcomings when considering whether you should immediately upgrade or not.

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Windows 10 Is Here - Everything Your Business Needs to Know

b2ap3_thumbnail_windows_10.pngMicrosoft’s latest PC operating system arrived with fanfare yesterday, and has received overwhelmingly positive reviews so far, but is it ready for your business? Let’s take it for a spin and find out.

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Windows 10 Is Just Around the Corner, But What’s the Demand?

b2ap3_thumbnail_window_logo_one_400.jpgJust because something is brand new doesn’t mean that there’s a market for it. Just look at Windows 8 to see what we’re talking about. It might have been a brand new operating system when it first came out, but it didn’t really take to users, who preferred the familiar feel of Windows 7. How do business owners suspect Windows 10 will affect the business world?

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Should You Upgrade to Windows 10 On Launch Day?

b2ap3_thumbnail_this_is_windows_10_400.jpgWho’s excited about the release of Windows 10 on July 29th? We sure are! After all, Microsoft’s new OS provides features and improvements that have many users planning on upgrading as soon as possible. However, as cool as Windows 10 looks to be, we don’t recommend that businesses blindly upgrade.

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Despite Windows 10’s Approach, Windows 7 is Still Going Strong

b2ap3_thumbnail_windows_7_still_works_400.jpgWith Windows 10 on the horizon, you would think that users would flock toward Microsoft’s newest OS, Windows 8.1. However, this simply hasn’t been the case. If anything, Windows 7 has grown more popular while Windows 8 and 8.1’s sales have plateaued.

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Will You Make Microsoft’s Spartan Your Default Web-browsing Warrior?

b2ap3_thumbnail_windows_10_400_20150119-134447_1.jpgIn addition to Microsoft’s upcoming new operating system, Windows 10, the software company has released that there is a new web browser in production. This new browser, code-named “Spartan,” is expected to have similar functionality to Mozilla’s Firefox and Google Chrome, and will be released alongside Windows 10.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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