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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Cyberattacks and data breaches are a threat to businesses everywhere. The most important places to start for preventing a breach is with your employees and their knowledge and use of cybersecurity best practices.

The cybersecurity tips below cover awareness, basic safety, online safety, social media, data security, tips for remote workers,...

Cyberattacks and data breaches are a threat to businesses everywhere. The most important places to start for preventing a breach is with your employees and their knowledge and use of cybersecurity best practices.

The cybersecurity tips below cover awareness, basic safety, online safety, social media, data security, tips for remote workers, small businesses, and considerations for business owners and managers to keep in mind.

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Cryptojacking Fundamentals

Your device might be working overtime, and not for you. Cryptojacking is when cybercriminals secretly use your system to mine cryptocurrency.

In this Micro Training, learn what cryptojacking is, why it’s dangerous, and how cybercriminals use your device to mine cryptocurrency without your knowledge.

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Fileless Attacks

Have you ever noticed your computer running more slowly, crashing randomly, and just behaving strangely? Fileless malware could be the culprit.

In this Micro Training, learn how fileless malware spreads, why it’s so difficult to detect, and the best ways to protect yourself from this invisible threat.

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TOAD Attacks

Scammers are constantly evolving their tactics, and telephone-oriented attack deliveries (TOADs) are a prime example. These attacks combine phone calls and emails to deceive users into revealing sensitive information or installing malware.

In this Micro Training, learn how TOAD attacks work, why they’re so effective, and how to stay protected.

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Out-of-Office Phishing Attacks

Picture this: You’re heading out on vacation, but while you’re enjoying some well-deserved time off, cybercriminals are hard at work, setting the stage for their next phishing attack.

In this Micro Training, learn how scammers can exploit your Out-of-Office auto-reply emails, and what you can do to stay protected.

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Bitcoin ATM Scams

Did you know Americans lost over $65 million to Bitcoin ATM scams in just the first six months of 2024!

In this Micro Training, learn how these scams work and how you can protect yourself.

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Fake Job Recruitment Scams

These latest scams are designed to lure you in with enticing job offers. The catch? You’re not even looking for a new job!

In this Micro Training, learn how scammers are getting more creative with fake job recruitment scams that could expose you to identity theft, malware, or financial fraud.

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The Gray Web

By now you’ve already heard about the dark web and the deep web, but what about the gray web?

In this week's Micro Training, we will be further exploring this less distinct yet crucially important space to understand when navigating online environments.

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The Deep Web

While the dark web and the deep web may sound similar, the two are vastly different.

In our Micro Training series on the dark, the deep, and the gray web, this edition we will be further exploring the deep web and how it works.

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The Dark Web

The dark web, the deep web, and the gray web—these names may all sound similar, but it’s important to know just how different they are.

With this week’s Micro Training, we’ll kick off a three part series with the dark web, including how it works and who is on it.

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How Scam Centers Work

Think one scammer is frightening? Imagine a collective team of scammers working together to defraud their victims.

In this Micro Training, learn the truth behind scam centers and hear an expert’s advice on how to stay safe.

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Gift Card Scams

Imagine getting a call from a friend in trouble, begging you to help by sending money via a gift card. It seems urgent, but take a moment to pause and think, as you may be the target of a gift card scam.

In this Micro Training, learn how to recognize red flags that could indicate gift card scams, and how to protect yourself.

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Brushing Scams

Beware of mysterious deliveries! Receiving a package you did not order could be a sign of a brushing scam.

In this Micro Training, we explore how brushing scams work, why they happen, and steps you can take to protect your personal information.

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Sextortion Scams Part 2

Imagine getting an email that threatens to reveal your most personal secrets—only to realize it's all a carefully crafted lie meant to scare you.

In this Micro Training, we uncover how sextortion scams use fear and publicly available information to create fake threats. We also explain what to do if you’re the target of this type of sextortion scam.

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Sextortion Scams Part 1

What would you do if someone you trusted turned your intimate photos into a weapon of blackmail? This alarming reality, known as sextortion, is a growing threat that could happen to anyone.

In this Micro Training, learn how to protect yourself from sextortion scams, recognize red flags, safeguard your online presence, and take immediate action if targeted.

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The Final Guard - Software Updates

As Cybersecurity Awareness Month comes to an end, our superhero guide leaves you with one last piece of advice: update your software!

In thisMicro Training, find out why keeping your software up-to-date is an important step in securing our world.

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Secure Our World with MFA

In today's digital world, passwords alone aren't enough to protect your accounts from cyber threats. That's why multi-factor authentication (MFA) is becoming a crucial tool in cybersecurity.

In this Micro Training, learn how implementing MFA can enhance your security and discover how cybercriminals are trying to capitalize on this growing security trend.

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Phishing Basics for Superhumans

Welcome to Cybersecurity Awareness Month! This year, learn the ways of cyber superhumans and discover how to protect your digital world from cyber threats.

In this Micro Training, we’ll focus on phishing—a deceptive tactic used by cybercriminals to steal your personal information.

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Ghosts of Breaches Past

Your online actions leave a trace that can come back to haunt you long after you’ve forgotten about them.

In this Micro Training, learn how past breaches can resurface years later and strategies to protect your accounts from these digital phantoms.

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Online Gaming Scams

Online gaming is fun, but it’s not just about defeating virtual enemies – real-life cybercriminals could be lurking behind the screen.

In this Micro Training, learn about some cybersecurity risks of online gaming and tips for gaming safely.

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Election Scams

Billions of people are voting in major elections this year, and cybercriminals are using advanced techniques to influence voters and steal personal information.

In this Micro Training, we share common election-related scams and ways to protect yourself.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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