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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Cyberattacks and data breaches are a threat to businesses everywhere. The most important places to start for preventing a breach is with your employees and their knowledge and use of cybersecurity best practices.

The cybersecurity tips below cover awareness, basic safety, online safety, social media, data security, tips for remote workers,...

Cyberattacks and data breaches are a threat to businesses everywhere. The most important places to start for preventing a breach is with your employees and their knowledge and use of cybersecurity best practices.

The cybersecurity tips below cover awareness, basic safety, online safety, social media, data security, tips for remote workers, small businesses, and considerations for business owners and managers to keep in mind.

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Cybersecurity and Burnout

When the afternoon slump hits, cybercriminals get to work pushing out their Spear Phishing campaigns. Why? Because people are more likely to make mistakes and click the link when they are burnt out.

In this Micro Training, learn the different signs and types of burnouts, and how they can affect your cybersecurity awareness.

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Spotting a Phishing Landing Page

Phishing landing pages are commonly found after a user clicks a link in a malicious message or by being redirected during a web browsing session.

But how can you spot these sneaky sites? Learn the difference between a phishing landing page and the real deal in this Micro Training.

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Five Physical Security Tips

While the focus of cybersecurity is often on technological safeguards, there are also many physical security measures that play an important role in keeping data safe.

We take a look at five physical security tips to protect devices and sensitive information.

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Top 3 Phishing Saves

Phishing messages come in many forms, with many different ways to catch and respond to them.

To wrap up Cybersecurity Awareness Month, we’ll look at the importance of recognizing and reporting an incident by analyzing three different phishing attempts.

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Public WiFi Scams

Sooner or later we all find ourselves in a public place with a device in our hands and a Public WiFi network as our best means of connecting to the internet. However, Public WiFi can pose as a serious threat to our security and privacy.

This Micro Training focuses on simple steps we can all take to stay more secure and more aware when using Public WiFi connections.

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The 6 Principles of Social Engineering

Social engineering is a tactic many scammers know well, and without our awareness of their tricks, it could leave the door open to a scam.

In this Micro Training, we unpack the 6 Principles of Social Engineering and look at examples of how a scammer may utilize each tactic.

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The 3 R’s of Password Protection

The 3 R’s (aka: Reduce, Reuse, and Recycle) is not just a way to keep our planet cleaner but also a way to evaluate password strength.

In this Micro Training, we break down the three ways to ensure your password stays “in the green.”

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Deepfake Scams

Deepfakes have been making their rounds on social media sites. Most are just harmless fun, but advancements in technology are opening avenues for scams.

In this Micro Training, learn more about how scammers use deepfake audio and video to enhance their scams.

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Phishing Email Unboxing

Did you know that the average employee receives 1.2 phishing emails per day?

In this Micro Training, we’re unboxing two of the cleverest phishing emails that are currently circulating the internet so that you’ll be better prepared when one lands in your inbox.

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Wrong Number Scams

Unsolicited text messages from unknown numbers have always been a go-to tactic for scammers. But when a message simply says, “Hi,” or “Sorry, wrong number,” curiosity may take over.

In this Micro Training, learn how scammers are carrying out wrong number scams and what to do if you receive one of these mysterious text messages.

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IoT and Smart Devices

Smart devices are quickly becoming an integral part of society. But as the world continues to get more connected, the number of connected devices susceptible to cybercriminals grows, as well.

In this Micro Training, find out how to keep your data safe despite the increasing number of smart devices connected to the Internet of Things.

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Online Tracking

Many users are aware that they are being tracked online. While some of this tracking can be used to customize the user experience, it is important to know how to protect your tracked data from cybercriminals’ prying eyes.

In this Micro Training, follow along as we dive into how internet tracking works and the many ways to protect your data.

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MFA Fatigue Attacks

Multi-Factor Authentication is a great way to restrict access to accounts if there were to be an exposure of your credentials, but cybercriminals are finding ways to get around these defenses.

In this Micro Training, learn the tricks cybercriminals are using to get past these security measures and the tips to make this process stronger.

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Top 3 Cybersecurity Shields

It can often be challenging to keep up with all of the cybersecurity threats and corresponding preventative measures.

That is why, in this Micro Training, we’re providing you with three essential cybersecurity guidelines to help keep your shields up.

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Event Scams

Learn to spot event scams so you don’t get played!

In this Micro Training, we will tackle the topic of event scams and explore how to spot advertisements and ticket opportunities that are too good to be true.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

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