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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Warning: Protect Yourself from Cryptolocker and GameOver Zeus Now!

b2ap3_thumbnail_gameover_zeus_and_cryptolocker_400.jpgIt has been two weeks since the National Communications Association warned the world about the GameOver Zeus and Cryptolocker ransomware, and if you haven't taken steps to avoid these threats, it's not too late - if you haven't been infected yet, do so as soon as possible. Otherwise, your network will be vulnerable, and so will your banking credentials.

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5 Mobile Apps to Help You Translate the World Cup

b2ap3_thumbnail_translation_applications_400.jpgWhether you're watching the World Cup or going on a business trip overseas, you will experience foreign cultures and run into what's known as "the language barrier." Thanks to technology, you can quickly and easily make sense of World Cup statistics, or make your way around a city where English isn't the norm.

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Don’t Even Think About Disabling Your Antivirus Software!

b2ap3_thumbnail_do_not_remove_antivirus_400.jpgDoes your company have dedicated antivirus software to protect it against the annoying threats on the Internet? Sometimes, a computer virus can weasel its way past your software, but there's no greater frustration than when you realize that the reason you contracted a virus is because an employee disabled your software. Don't let this happen to you!

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5 Good Reasons Your Business Should Use a Virtual Private Network

b2ap3_thumbnail_virtual_private_network_400.jpgWhether you're on the move or at the workplace, your WiFi connection isn't the most secure method of browsing the Internet. Hacking techniques are growing more sophisticated, and you never know who could be observing your connection and Internet activity. Thankfully, there are ways to remediate this issue, like using a Virtual Private Network (VPN).

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Turn Up the Cuteness with Pets at Work!

b2ap3_thumbnail_pets_at_work_400.jpgWe've come across a fun, furry idea to relieve workplace stress. Kitties and puppies! In a fun twist to the workday, many companies are allowing staff to bring their pets with them to the office, and the results are adorable!

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The Future of Data Storage, or Just a Really Long Cassette Tape?

b2ap3_thumbnail_sony_185tb_tape_revolutionary_400.jpgIn this day and age, your company's data is extremely important. Without it, your company would likely cease to exist. But, it's not just you - the entire world is this way, and the more information that's out there, the more storage and backup that is needed. Professionals are constantly looking for ways to expand the way we store data, and last month, Sony managed to discover something entirely new that may change the way that we store our information.

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3 Father’s Day Gifts that A Business Dad Needs!

b2ap3_thumbnail_fathers_day_june_15_400.jpgIf your Dad happens to be a business owner, then you know how hard it can be to give him a nice Father's Day present. Business owners tend to be good at buying themselves whatever they need or want. Every business owner can benefit from IT services. It's the gift that keeps on giving!

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3 Tips to Shield Your Business From A Data Disaster

b2ap3_thumbnail_the_data_shield_400.jpgTake a moment to consider your answer to this question, "What would you do if all of your business's data was somehow lost overnight?" How would you react, and what would you do about it? Your data is valuable, so much in fact that your business would be lost without it, and likely wouldn't be able to run properly.

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Escape the Phisherman’s Hook – 4 Tips to Get You off the Line

b2ap3_thumbnail_phishing_scams_400.jpgThe Internet is a vast ocean filled with all sorts of different creatures. Many are harmless, like the bottlenose dolphin, but once in a while you will encounter an aggressive shark. But no matter how powerful or intelligent these creatures are, they still wind up flopping around on the deck of some fisherman's boat. Why? Because fishermen know what they're looking for and how to capture it. The same can be said about Internet phishers.

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Be Wary of Bitcoin Fraud

b2ap3_thumbnail_bitcoin_400.jpgOn May 7, 2014, the U.S. Securities and Exchange Commission (SEC) released a news alert declaring Bitcoin, and all other virtual currencies insecure and unsafe. Due to a rise in Bitcoin popularity, many investors and business owners like to use it for worldwide transactions. But, how safe is it, and how likely are you to run into a Bitcoin fraud scheme?

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4 Reasons Why Modern Businesses Today Need Remote IT Support

b2ap3_thumbnail_remote_it_400.jpgTechnology might be growing more mobile, but the need for support remains the same. Yet, the need for technical support on-the-go grows ever more important. What will happen to your business if you aren't able to get IT support, and it's an emergency?

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IT Security Could Cost You Your Job!

b2ap3_thumbnail_lock_it_down_400.jpgIn December 2013, retail superpower Target was the target (hehe) of a massive data breach that could have affected as many as 110 million customers. On Monday, May 5, 2014, the CEO of Target, Gregg Steinhafel, announced that he would be stepping down, no doubt a result of the chaos that engulfed his company in the aftermath of this data breach. Target's CFO, John Mulligan, has stepped in as interim CEO until the position is filled once again.

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Microsoft Set to Release Windows Phone 8.1

b2ap3_thumbnail_cortana_400.jpgMicrosoft has changed its tune recently. They have made a serious push to take advantage in the mobile computing explosion by creating software that is designed specifically for the mobile device user. When the software giant released Windows Phone 8 in the fourth quarter of 2012, many thought it was only a matter of time before the software would resonate with mobile users. Unfortunately for Microsoft, the smartphone market hasn't been as friendly as the home and business computing market, and Windows Phone 8 has been a thorough disappointment.

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Danger: GameOver Zeus Botnet Threatens Windows Users

b2ap3_thumbnail_game_over_zeus_400.jpgA new botnet threat could spell "game over" for unaware Windows users - the threat targets almost all versions of Windows and Windows Server (excluding Windows 8.1). Even though the Department of Homeland Security, Federal Bureau of Investigation, and Department of Justice have disrupted it, users are still at risk. Thankfully, they still have time - two weeks, until the threat returns.

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How to Avoid a Major Spelling Debacle in Microsoft Publisher

b2ap3_thumbnail_publisher_400.jpgSpell check makes spelling super easy. All you have to do is regurgitate a string of letters that halfway sound like the word you're thinking of and the red squiggly line will take care of the rest. Admittedly, spellcheck has turned most of us into lazy spellers, which is why it's crucial that your spell check settings are adjusted properly when using Microsoft Publisher.

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Make Your Chromebook Shine With These Two Easy Tips

b2ap3_thumbnail_chromebook_tips_400.jpgMobile devices are designed for different purposes than the big, bulky desktops are. The Chrome operating system of the Google Chromebook is a perfect example of this - it looks like nothing but a browser with a keyboard. Sure, it can't do everything a real computer can do, but it sure can do a lot more than some people give it credit for.

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Internet Explorer 8 Zero-Day Vulnerability Found, but Not Patched

b2ap3_thumbnail_vulnerability_microsoft_400.jpgWith the world still on edge about the recent vulnerability found in most versions of Internet Explorer, another one has been discovered, this time in Internet Explorer 8. This bug allows a hacker to execute malicious code when a user opens an infected email or webpage.

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On the Lighter Side, Dogecoin Cryptocurrency Hacked

b2ap3_thumbnail_dogecoin_wow_400.jpgWe all know about the cryptocurrency Bitcoin, but do you know about Dogecoin? Its figurehead, the grammatically-challenged Shiba Inu, quickly became an Internet sensation called the Doge meme, and was adopted as the mascot for Dogecoin. However, before you go out and buy yourself some Dogecoin for you and your buddies, you should know that its database, the Doge Vault, has been hacked.

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Tomorrow Never Downloads: Protecting Your Database from Corporate and International Espionage

b2ap3_thumbnail_security_from_espionage_400.jpgFirewalls are the first thing companies think of when it comes to data security. What is the last security risk on an organization's mind? Your most tech-savvy employee. If someone were to "get to" the employee overseeing your network, they would be able to do some serious damage. What are you doing to protect your data from the employees you trust the most?

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Spring Cleaning Your In-House IT

b2ap3_thumbnail_spring_cleaning_400.jpgMany people often associate the coming of spring with spring cleaning, or giving their house a good frisking. They use this opportunity to get rid of all of the junk they don't need anymore, such as useless wedding gifts or things they haven't touched, let alone seen, in years. The same thing can be done with your IT department at the workplace.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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