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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Unsent IE Error Reports Uncovered, You Won’t Believe Where!

b2ap3_thumbnail_old_ie_error_reports_400.jpgEven if you like Internet Explorer, you may have noticed that it can be a bit buggy at times. Perhaps if Microsoft had more information about the causes of its software issues, they could develop a better product. This is the purpose of software error reports, which largely go unsent and unread; or at least, that’s what Microsoft thought.

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Cat Tech Support: You’ve Gotta Be Kitten Me!

b2ap3_thumbnail_kitty_tech_support_400.jpgUnless you’ve been living under a rock, you know that cat memes infest the Internet to the point where it’s difficult to not see one. But, have you considered that it might not be that people are obsessed with cats, and that maybe the cats are simply overwhelmed by their ego as a superior race? Perhaps cats understand technology far better than even humans do, and they are the masterminds behind why the Internet has gone cat-crazy.

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What You Should Know Before Flying Your Drone

b2ap3_thumbnail_rules_for_flying_a_drone_400.jpgRemote controlled drones are one of the hottest consumer technologies on the market. Businesses are finding ways to profit from them too. You might even own a drone or you’re thinking about buying one. What drone-flying rules should you know before launching it to the heavens?

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Fare Thee Well RadioShack, Makers of Fine Electronics and Sweet Commercials

b2ap3_thumbnail_radio_shack_bankruptcy_400.jpgLast February RadioShack declared Chapter 11 bankruptcy and announced plans to sell between 1,500 and 2,400 of its stores. IT techie’s around the country are mourning the loss. It almost feels like losing a friend that’s always been there for you. We need closure, so let’s all gather around the store’s silicone grave and say fare thee well to RadioShack.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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