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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Controversial Uses of AI Technology in Society

Technology works wonders for business, but it also enables other organizations, like law enforcement. We aren’t here to argue ethics, but we would like to touch on some of the technology that certain agencies are using in the execution of their jobs. Specifically, we want to highlight the issues involving the very sophisticated AI and data-mining platforms, such as those developed by Palantir.

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How AI is Depicted in Horror Says a Lot About Us

The horror genre has always been a means of shining a light on society's fears and concerns, often using metaphor to convey its message. In the spirit of the holiday, let’s consider some of the films over the years that have used artificial intelligence to teach us lessons through the ever-so-effective format of fear.

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How Computers Power Our Favorite Media

Entertainment has changed a lot over the past several decades. When not too long ago teams of trained professionals were using ultra sensitive film stock to shoot your favorite movies, flatbed editors in dark rooms to edit them, and elaborate film projectors to show them, today there are digital cameras that rely on digital storage, digital editing that you can do from a phone, and OLED screens that use thousands of pixels to provide the clearest picture possible.

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Real Fake Controversies and How to Avoid Them

All it takes is a couple minutes on social media to see all of the “outrage” over whatever is happening in the world at the moment. Before you know it, you’re invested in some issue that you’ve never heard of up until that moment, and you’re left wondering, “Why?” Today, we want to explore this phenomenon of how social media brings you to care so deeply about things that are rarely actually your problem (and why it can be so harmful).

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Why the Recent Dissolution of Net Neutrality Could Be Very Bad for Your Business

Net neutrality has long been an embattled topic, with rules flipping every few years depending on the opinions of those with influence. Recently, the Federal Communications Commission had its most recent net neutrality policy struck down by the 6th Circuit Court of Appeals… in such a way that sets the concept back to square one.

Let’s discuss why this is a particularly dangerous decision, and very well could put small and medium-sized businesses at a distinct disadvantage moving forward.

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Tech Term: Really Simple Syndication (RSS)

Some websites have an orange icon with waves coming from a dot in the bottom-left corner. This icon is for an RSS feed. RSS feeds are great for users who want to add the website’s content to an RSS reader—but what does this even mean? Let’s find out.

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The Evolution of Internet Speeds Since the 1990s

We all depend on the Internet. For most of us who have been using it since the mid-90s, we’ve seen a massive change in its use. Today, silent continuous connectivity has replaced the dial-up tones of the late 90s and early 2000s. In today’s blog, we thought we’d discuss how Internet connectivity speeds have changed over the past 30 years. 

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How to Capture the Leads Your Business Needs

Generating and capitalizing on digital leads is crucial for business success. A well-thought-out strategy to attract leads through websites, emails, and social media can significantly enhance a company's ability to create a good customer experience and grow its business. This month, we’ll examine this element of a business and give you a step-by-step guide to getting the most out of your digital marketing efforts. 

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Which Leadership Style Do You Tend to Use in Your Business?

Leadership can take many forms. As a leader in your own company, it can pay to understand what form of leadership you tend to express when working with your team. Let’s review some leadership styles to see if anything resonates.

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Stay Limber: Stretches Recommended for Office Workers

We tend to focus most of our attention on how to maintain your business’ technology over time. This only makes sense—we are a managed service provider, after all—but that being said, your IT is not the only element that needs to be properly taken care of. It is just as important that you and your team members are physically able to focus on work…something a desk job doesn’t always help.

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The Evolution of Computers in Cinema

b2ap3_thumbnail_oscar_night_400.jpgThere’s no denying that computers have become a central figure in the rapid growth and success of Western culture. With it brings commentary. In the second half of the 20th century and the first decade-and-a-half of the 21st century, humans have turned to the motion picture to tell the stories they deem important and noteworthy. The growth of technology has not only presented us with our new lifestyle, it has virtually erased the lifestyle of our ancestors, and this revelation leads to fear.

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Did You Mean to Type “LOL”? This Device Will Know If You Meant It!

Whether or not you believe acronyms are an acceptable form of speech, some people might use them habitually or instinctively even for business communications. Of course, they don’t have much place in this context, but habits are hard to break. To address this issue, one innovative thinker has created a tool that can help determine if the acronym “LOL” is sincere or not.

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5 Hilarious Computing Tips From Mr. Wolfdog [VIDEO]

b2ap3_thumbnail_oh_your_wolfdog_400.jpgHappy April Fool’s Day! It’s a time to celebrate pranks, practical jokes, and laughter. Therefore, we thought we’d mix it up a bit and seek out technology advice from the funniest and the furriest CEO we know, Old Spice’s wolf-dog hybrid, Mr. Wolfdog!

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What is the Konami Code?

If you’re familiar with the combination
Up-Up-Down-Down-Left-Right-Left-Right-B-A-Select-Start, chances are good that you grew up in the 80s. This is because this combination of buttons is the infamous Konami Code, a cheat code that video games (and others, including some websites and software) have continued to reference since it first appeared in 1986.

Let’s examine the Konami Code’s origins, as well as the various ways it has been used since.

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Maps May Soon Be Less Trustworthy Than Ever

Did you know that maps as we know them are remarkably skewed? Due to some centuries-old superiority complexes and prejudices, the maps we’ve all been raised looking at have never been completely accurate. However, this problem could soon be an element of cybercrime thanks to a developing technology that many have yet to take seriously, deepfake images, and how they could revolutionize cyberattacks moving forward.

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Can a Technology Meant to Sell Donuts Help Detect Cancer?

We’d be the first to admit it—some of the topics we discuss may seem to be inaccessible to small and medium-sized businesses nowadays, bordering on science fiction. For instance, let’s consider the topic of artificial intelligence in business.

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The FCC is Taking Measures to Assist with Internet Connectivity

Whether you’re referring to an individual’s personal needs or their work-related responsibilities, the Internet has become an essential component to most processes. Unfortunately, financial limitations often make sufficient connectivity unattainable for many. This is why the Federal Communications Commission stepped in last month to provide some assistance.

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How AI Can Make the Internet More Civil

Artificial intelligence can be used in numerous different ways, but one way you might not have anticipated is as a means of making sure people on the Internet mind their manners. Rude and inappropriate comments are remarkably common online, so it stands to reason that many companies and developers are looking for ways to minimize them. Let’s look at what some have implemented, utilizing artificial intelligence to their advantage.

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2020 Had Some Big Tech Fails

2020 has been a rough year for a lot of people. With so many problems presenting themselves this year, technology wasn’t immune. This week, we thought we would look back at some of the technology that failed miserably as the world changed precipitously. 

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Would You Give a Hitchhiking Robot a Ride Cross-Country?

robot-beach-blog-banner-image.jpgSome robots are programed to imitate artificial intelligence, or be the smartest Jeopardy contestant. Others try to fool people into thinking they are real people, and coerce them into giving up sensitive information. But some robots, like the hitchBOT, simply want to hitchhike a ride across Canada.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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