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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Just 28% of Organizational Data Stored Has a Clear Business Value

b2ap3_thumbnail_dark_data_400.jpgAccording to a recent survey by IDG Research Services of business and technology leaders, on average, only 28 percent of data stored and maintained has value to the day-to-day operations of a business. Translation: a whopping 72 percent of files stored by a business are useless.

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BYOD Might Not Be a Good Fit for Every Business

b2ap3_thumbnail_bring_your_own_device_400_20141006-204024_1.jpgThe concept behind BYOD seems really good--employees bring their personal devices to work and use them to accomplish company projects. Initially, BYOD was well received, but after reviewing the security risks, more companies are opting out of it. Is there another way to use mobile devices at work without all the hassle and risks of BYOD?

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What Do You Look for in a Cloud Service Provider?

b2ap3_thumbnail_cloud_computing_400.jpgThe cloud is the next big thing for some businesses, but a lot of the time, there are too many options thrown at them all at once. They aren’t sure what the best path is for their business. A cloud solution can provide your company with a lot of benefits, but you want only the best for your business.

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Malware Puts Regional UPS Customers at Risk

b2ap3_thumbnail_you_have_been_hacked_400.jpgThe Vestal, NY location of UPS has recently notified customers that they have been the victim of a data breach that has affected over 50 stores. According to a spokeswoman for UPS, any customer who had used a credit or debit card at the affected stores between April 29, 2014 and August 11, 2014 could be impacted.

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Data Recovery Testing: The One Test That Will Save Your Business!

b2ap3_thumbnail_test_your_data_redundancy_system_400.jpgEvery business owner understands the importance of planning and the proper implementation of said plans. However, after everything is set up, it's easy to overlook the testing of one's plans, which can really come back to hurt you when all of your careful planning falls apart. Nowhere is this more true than with data recovery.

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3 Ways to Keep IT Simple Stupid (KISS)

b2ap3_thumbnail_keep_it_simple_stupid_400.jpgKeep It Simple Stupid, aka KISS, is a sure way to find success in business. By keeping operations simple, the cost of doing business is reduced, there's less room for error, and more people understand what's going on. Your IT infrastructure is at the heart of your organization, keeping IT simple will help your business kiss many of its problems goodbye!

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3 Sure Ways to Increase Workplace Productivity

b2ap3_thumbnail_stay_productive_for_your_business_400.jpgThe office is a unique place designed solely for the purpose of getting work done. Therefore, no matter how your workplace is designed, there's always room to improve it in order to squeeze out a few more precious minutes of productivity from each worker. As productivity goes, every minute saved adds up!

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How Much Cash Can Hackers Cost Your Business?

b2ap3_thumbnail_costs_of_data_security_400.jpgCrime might pay for those bold enough to do it, but that doesn't mean everyone should. Hackers likely don't take into account the fact that they are costing the world countless millions of dollars in damage only to further their own gain, and their influence can have far-reaching effects on people all over the world, let alone your business.

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When it Rains, it Pours – Keep Your Cloud-Based Data Safe

b2ap3_thumbnail_keep_cloud_data_safe_400.jpgDo you see those black clouds culminating on the horizon? They represent the possibility that hackers will gain access to your cloud storage. Though it is protected a number of ways, it will not stop an experienced hacker. To them, your defenses are as transparent as those thin, wispy, cirrus clouds that are so welcome on a boiling hot summer day.

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Be the Life of the Party: Server Hosting

b2ap3_thumbnail_server_host_400.jpgWhen it comes to hosting a party, it can be exhausting – it's a matter of space, cost, and responsibility, among other things. If you're too busy trying to organize everything, nobody will get to see the best side of you. Wouldn't it be so much easier to just hire someone to take care of the details? You would actually be able to enjoy your party!

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Troubleshoot Performance Issues with These 3 Network Cabling Tips

b2ap3_thumbnail_useful_cabling_tips_400.jpgWhen you experience an error or a performance issue with your company's computer system, you will troubleshoot the problem in hopes of resolving it quickly. Before you open the case of your hardware and start messing with components, check your cables. Even a small cabling issue can cause big problems with your entire network.

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Use a Firewall Before You Get Burned

b2ap3_thumbnail_security_procedure_including_firewall_400.jpgToo many people think that their systems are safe from the corruption of hackers and viruses. They're wrong. In order to keep your business safe from all of the common threats found on the Internet, you should think about installing some protective software.

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Business Technology, The Right Way

b2ap3_thumbnail_stop_grinding_your_gears_400.jpgThe first step toward properly running a business is realizing that you aren't the average consumer. You don't spend half an hour a day writing checks to pay for your bills - in fact, some of your employees probably do just that all day. The truth of the matter is that everything to a business owner is on a much larger scale than the average consumer - that includes purchasing your technology.

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Risky Business: 4 Ways to Handle Risk

b2ap3_thumbnail_we_provide_you_solutions_400.jpgEvery business knows about "spending money in order to make money." Dropping cash on advertising and hiring key personnel are classic examples of this. However, "spending money on risk prevention in order to save money by avoiding expensive problems, and thereby making money," isn't as well known. Perhaps because it's harder to explain.

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Internet of Things: Innovation, a Ride Aboard the Hype Train, or Worse?

b2ap3_thumbnail_will_everything_be_connected_400.jpgThe Internet of Things is on its way. But, is the world ready for it? Some experts aren't so sure about that. The Internet of Things may very well usher the world through the door to social inequality and violations of basic human rights, among other atrocities.

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A Desktop Virtualization Infrastructure can Save Your Business Barrels of Cash!

b2ap3_thumbnail_thin_clients_and_virtualization_400.jpgThere's no denying that maintaining an IT infrastructure is a major expense. Not only is the equipment expensive to purchase, but it often comes with a larger-than-expected price tag to maintain. One of the best ways that you can cut back on the expenses of owning and operating an IT infrastructure is by taking advantage of desktop virtualization.

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4 Easy Ways Cloud Computing is Changing IT for the Better!

b2ap3_thumbnail_cloud_nine_400.jpgCloud computing is making everything easier for businesses. Companies utilizing IT infrastructures before cloud computing existed know exactly what we're talking about here. A quick analysis of organizations before and after the cloud perfectly exemplifies how cloud computing is making revolutionary changes to the way we do business.

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How to Prevent Server Problems Like Memory Failure from Hurting Productivity

b2ap3_thumbnail_broken_memory_400.jpgWhen your server experiences an issue, you have to act fast and take care of it before the issue turns into a problem. If a server problem is left unresolved, it can spread across your network and negatively affect operations. This is why it's best to take care of a server issue as soon as it's discovered.

A common server problem is... what was it again? Oh, right. Memory failure!

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Does Your IT Department Wanna Go Fast?

b2ap3_thumbnail_fast_computing_400.jpgIn the same way that there are two sides to every issue, there are two sides to every IT department. IT departments of today are expected to both maintain IT infrastructures and implement new money-making solutions. It's like IT is a road with two lanes - a fast lane and a slow lane.

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WiFi Protected Setup - How Does it Work?

b2ap3_thumbnail_security_wifi_400.jpgIf your wireless router is an archaic piece of machinery from the turn of the century, you owe it to yourself to upgrade to something a little less dusty. Depending on your Internet connection, increasing your bandwidth is a tricky matter, and the easiest way to do so is by upgrading your wireless router. These next-gen routers are simple to use and don't require passwords; something that both increases network security and ease of use.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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