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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Much Time Do You Spend Managing Vendors?

How Much Time Do You Spend Managing Vendors?

Vendors… how many do you have to deal with? Chances are, quite a few. Now consider how much time is spent managing each of them. Wouldn’t it be nice if there was some way to reduce this time to effectively nothing? Well, we have some good news for you.

Inventorying Your Vendors
First, let’s list all the vendors you likely have to deal with. There’s the company that provides your network infrastructure, your Internet service provider, your phone provider, the people who provide your network security implements, anyone else that provides some aspect of your business’ information technology, not to mention all the other vendors you have. Frankly, that’s a lot of vendors, which means that managing them is going to take a lot of time.

Is that really time that you and your employees can spare?

Furthermore, you have to consider any vendors that you utilize as an extension of your business. Their performance will have repercussions on your operations, influencing your ability to serve your clients and thereby affecting their impression of your company. In short, you need to be sure that all of your vendors deliver what they promised, when they promised, adding yet another layer to the task of managing them.

Potential Issues with Your Vendors
Of course, there is also the risk that your business could suffer due to the disparate priorities of your assortment of vendors. If a solution provided by one interferes with another solution’s performance, you’re hardly in a better position. Then there’s the question of quality. Not all vendors are going to provide the service that you rightly expect them to, so again, you need to be sure that they are held accountable.

These issues can also complicate your vendor management, which wastes your valuable time.

What If Someone Else Could Manage Them for You?
With the right managed service provider, this question doesn’t have to be a hypothetical. At Directive, we can take responsibility for managing your many vendors. We’ll use our knowledge of your infrastructure and needs to ensure that your business gets the solutions and support it needs, when it needs it. In the meantime, all you have to do is continue your operations. You can be confident that your interests are being served under the watchful eyes of our staff.

To learn more about how our vendor management services can help your operations, reach out to us at (607) 433-2200.

 

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