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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is Older Technology Really That Bad?

While it may sound strange coming from a managed service provider, there is some wisdom to the adage, “if it ain’t broke, don’t fix it.” We know, we know… it sounds a little hypocritical for us to say something like this, when we spend so much time touting the values of proactive maintenance and similar strategies. However, this now-cliché statement certainly holds water, as exemplified by many modern technologies—including the Boeing 747.

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Useful Gadgets for the Remote Worker

Before 2020, remote work was already growing, albeit much more slowly than we see this year (for obvious reasons), but now that just as many workers are working from home (or have the option to work remotely) as are working in the office, we’re beginning to see that it is a functional business model. With many remote workers fairly new to it, we thought we’d see what gadgets members of the Gig Economy are using. 

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For Earth Day, Properly Dispose of All Your Electronics

April 22nd is Earth Day, which began 50 years ago as a means to hold businesses and corporations accountable for the damage that their highly industrialized pollution was introducing into the world. As the digital age has introduced a new environmental concern, it only seems prudent to address the challenge we face today: e-waste.

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Tip of the Week: Turn It Off and Turn It On, Again

The people that support a business’ information systems are widely renowned as a bunch of nerds sitting in a basement office waiting for someone that matters calls them upstairs. Now, we think this characterization is unfair (of course), but since our jobs are so technical, it can be hard to relate with clients all the time. Fortunately for us, the most useful tool we have in our repertoire is excruciatingly simple. To fix your computer problem, have you tried turning it off, and turning it back on? 

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Does Tech in School Fill Up the Honor Roll or Seats in Detention?

We typically use this blog to share information about the technology that a business should be leveraging - but in this blog, we’ve decided to focus on a different group that is increasingly reliant on technology: students. As these pupils will someday make up the workforce and almost certainly utilize technology on a daily basis, it is important that their education reflects this increase in their curriculums. Here, we’ll consider some of the effects (good and bad) that this has had.

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How to Make Chromecast Your Employee of the Month

The Chromecast, Google’s offer to the growing streaming market, is a pretty handy device - even in the business setting. I know, I know, it is a consumer device, but some of its capabilities directly translate to professional use. Here, we’ll walk you through the process of setting up your Chromecast, four useful-for-business features, and the process of resetting your Chromecast if it ever needs it. 

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Shadow IoT and What to Do About It

For much of the last five years, we’ve been told that the Internet of Things was going to be the most important innovation since broadband Internet was introduced. This growth, while its largely happening under the proverbial radar, is happening. There are around seven billion “smart” devices in 2019 with expectations that it will be three times that by 2025. With that many Internet-connected devices, there are bound to be some that come with vulnerabilities, whether it comes from being designed poorly or not frequently updated with modern threat definitions. Today, we’ll take a look to see if the Internet of Things should be considered a threat to your business.

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Stream Media Wherever You Go With Chromecast

b2ap3_thumbnail_chromecast400.jpgMillions of users from all over the globe would admit that Google has taken over their PC. For any major application that has been created, Google seems to have an answer for it. With the exception of television models that run "Google TV", they hadn't found a way to take over your TV.

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Taking a Look at Wearable Technology in 2019

Wearables have been on the market for quite some time, though the definition of them has certainly changed over the years. Wearables have become far more capable in the past decade, bringing with them a barrage of other issues that need to be addressed. Chief among them is how these devices should be regulated, and by whom.

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Tip of the Week: Bring Your Own Device Policy Considerations

Bring Your Own Device is a hot trend in today’s business environment, as it creates a ton of opportunities for businesses to cut costs. However, this is only true if you implement a BYOD policy that your organization can take advantage of, as it creates considerable problems for your unprepared businesses.

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What Could Replace the Keyboard and Mouse?

We hope we aren’t dating ourselves too much by mentioning computer punch cards, but they were once the means of inputting data into a computing device… at least, until the now-ubiquitous mouse and keyboard came into the scene. This variety of interfacing with our devices now seems to be one of the few ways to practically use them. However, other interfaces have emerged - do any of them stand a chance of unseating the keyboard and mouse?

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What Will We Use When the Computer Mouse Goes Extinct?

Does anyone remember computer punch cards? Does this date us? Either way, since computing punch cards went the way of the dinosaur, there has been some version of the keyboard and mouse as we know them today. These interfacing tools have become so ingrained into our minds that it is frankly difficult to imagine a computer without them... But this begs the question, will there ever be a user interface impressionable enough to replace them?

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Understanding Biometrics

It’s a familiar scene from many science fiction properties: a person approaches a locked door. They unlock it, but rather than using a key, a red beam scans their eye to confirm their identity and permit them access. The thing is, this and similar biometric authentication technologies are likely to begin appearing in real-world businesses sooner than later. Let’s discuss:

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Tip of the Week: Find Your Lost Smartphone With Ease

Oh no! You start slapping your pockets, already knowing what you’re about to confirm--your mobile device is missing. With the reliance we have on these devices, losing yours is enough to send you into a relative panic. However, this panic may be avoided by implementing a reliable solution specifically for locating a lost device.

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Windows 8 - An OS for Every Occasion

windows 8 dashboard

Windows 8? Doesn't it feel like Windows 7 just came out? Windows 7 isn't being replaced anytime soon; the latest operating system by Microsoft hasn't even been out for two years, but that doesn't mean Microsoft isn't cooking up their next incarnation. Microsoft has always kept small businesses in mind as well as the residential consumer, so will Windows 8 stick with the same trend?

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What's New in Windows 8

windows 8 dashboard

There's a lot of buzz around Windows 8 for technology lovers, and for good reason. Microsoft is making it's next operating system dramatically different than previous incantations, and it sounds like we'll be seeing a lot of this OS in the future on a lot of different platforms, ranging from desktops and notebooks to tablets, and possibly even more.

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The Top Two Tablets On the Market Today

touchscreen tablet

Over the past couple years we've seen a huge shift in the reliability and functionality of the tablet PC. What was once was a struggling market of just a few overpriced, bulky, devices that were neither practical nor stylish has become the next big consumer product. Tablets have been making it into the business world, supplementing smartphones as a new addition to mobile arsenals. We're going to highlight the best two tablets on the market that you can buy right now.

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The iPhone 4S Hits Stores Today

iphone 4s

The mobile smart phone market is certainly a healthy one, and powerful devices are getting into more hands (for both consumers and businesses). There are a few great selections to choose from; RIM's BlackBerry, Microsoft's Windows 7, Google's Android OS, and Apple's iPhone. The latest incarnation of the Apple iPhone hits store shelves today, although from first glance it looks the same as the previous iPhone 4. Let's take a look at some of the differences.

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Tablet Cage Match: Nexus vs. Kindle

Nexus and Kindle tabletsWhen making a tablet purchase for your business, there are many factors to take into account, such as portability, battery life, screen resolution and more. However, the most important factors are whether or not the device will actually help you get more done. Here are the Nexus 7 and Kindle Fire tablets side-by-side for your comparison.

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Stolen Laptop Contingency Plan

thief holding laptop

We've been talking a bit about the benefits of going mobile, especially for business owners who want to get more done. One of the best benefits of a laptop computer is portability, which leads into its greatest weakness; it's easy to steal.

According to the FBI, over 1 million laptops are stolen each year. If you are using your laptop for business, you'll want to take action ahead of time and employ some protective countermeasures to keep your business safe. We'll even go over some ways you can recover your stolen laptop.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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