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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

3 Amazing Time-Saving Tips with Microsoft OneNote

b2ap3_thumbnail_onenote_is_great_for_business_96.jpgMicrosoft's Note-taking application is something of an enigma. Most of the time, Microsoft Office users have OneNote installed and don't even realize it or use it. This handly little secret has some pretty powerful features. Here are three tips that will change the way you take phone calls and write notes on your PC.

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Making a Graph in Microsoft Excel is as Easy as Pie

b2ap3_thumbnail_excel_400_20140224-133629_1.jpgWhen you need to make your point in a big way, you can make a sharp looking graph. You may think that graph making is difficult, but thanks to tools like Microsoft Excel, creating a convincing chart is as easy as pie! To help you out, we'll walk you through how to make a graph in Microsoft Excel.

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Microsoft Upgrades SkyDrive to OneDrive

b2ap3_thumbnail_skydrive_is_now_onedrive_400_20140221-134335_1.jpgMicrosoft has made significant upgrades to SkyDrive. In fact, the upgrades are such a big deal that Microsoft is rebranding their data hosting service as OneDrive. Microsoft is calling it OneDrive because it's the "one place for your photos, videos, documents, and files across all your devices."

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How to Be an Efficient Speller with Microsoft Word

b2ap3_thumbnail_Microsoft_Word_2010_400.jpgRemember back in elementary school when you memorized lists of words and studied hard to become the top speller in your class? Thanks to spellchecking technology from word processing applications like Microsoft Word, memorizing spelling words is about as worthless as cursive handwriting. Here's how you can use Word's spellchecker more efficiently.

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What to Look for in Another User’s Excel Workbooks

b2ap3_thumbnail_Excel400.pngCollaborating with a team to complete a project helps everything go smoothly. Although, poor communication and mistakes can actually make the project drag on. Passing on a Microsoft Excel workbook from one employee to another is an example where communicating all the details can help. Here are three important steps to take when inheriting an Excel workbook

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Tip: Use Word to Fill in Scanned Documents

b2ap3_thumbnail_word400.pngHave you ever got stuck having to fill out a paper document, only to butcher it with your handwriting? Paper forms filled out with sloppy handwriting are unprofessional and may even miscommunicate an important detail. To help your paper forms look professional, Microsoft Word allows you to scan the doc and then enter text; we'll show you how!

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Tip: Use Word to Make Words More Better

b2ap3_thumbnail_WordLogo400.jpgFor as long as Microsoft Word has been around, it has been the preferred word processing application from people serious about writing. This is because Word is so much more than a typing app; Word is full of rich features that help writers be better at their craft. One helpful writing feature of Word is the Thesaurus, here's how to use it.

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Tip: Improve Your Writing with Squigglies

b2ap3_thumbnail_MicrosoftWord400.jpgUnless you are an English major, writing a well thought-out message without any spelling or grammatical errors can be a challenging task. There is not yet a technology that will transform a couple of bullet points into a detailed thesis paper, but Microsoft Word does include helpful tools that will improve the spelling and grammar for any aspiring writer.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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