Directive Analytics

Directive Blog

Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Want to Impress the Boss? These 8 Keyboard Shortcuts Should Help

There are a bunch of shortcuts that most (if not all, at this point) of us should already know… cut, copy, paste, new tab, things like that. These are the basics. However, if you really want to show off for the boss—blowing them away with your efficiency and professionalism—some more advanced options are also handy to know.

Let’s go over some shortcuts to take advantage of:

0 Comments
Continue reading

Discover Better Gifts with These 3 Google Search Tricks

With the holiday season just around the corner, you’ll be spending a lot of time on the Internet trying to find the perfect gifts for the loved ones in your life… but do you actually know how to find exactly what you’re looking for? Today, we want to give you a holiday gift in the form of a guide on how to make the most of Google’s search functionality.

0 Comments
Continue reading

Sick of Sifting Through a Packed Inbox? Unsubscribing is Easier Than You’d Think

The average email inbox can easily become packed with so many unwanted messages… not necessarily spam, per se, but threads and feeds you’re just no longer interested in. Fortunately, there are capabilities baked into Gmail and Microsoft Outlook alike that allow you to remove these messages from your concern.

0 Comments
Continue reading

Three Simple IT Habits That Will Immediately Improve Your Workday

Take it from us: technology, for all its benefits, can be frustrating.

That being said, it can bring a lot of value to your business when implemented and maintained properly. 

Let’s talk about some quick habits you can deploy to make your workday much easier when working with business technology.

0 Comments
Continue reading

Tip of the Week: How to Use Presenter View for Presentations

If you’re worried about presentation anxiety, or if you’ve ever experienced dry mouth, sweaty palms, or a sudden loss for words while on the spot, then you’ll be happy to know about some of the options available in modern presentation tools. One in particular, Presenter View, comes to mind, and it’s a great way to kick presentation anxiety to the curb. We’ll go over how to use Presenter View in Microsoft PowerPoint and Google Slides.

0 Comments
Continue reading

Stop Typing the Same Email Over and Over! Use Templates Instead

If you’re reading this on the day it's posted, it's Wednesday. How often have you had to rewrite the same messages, over and over, in your internal reporting and client interactions so far this week? Probably quite a bit, and certainly more than you’d prefer.

The trouble is, this is all wasteful. Not only does replicating this message over and over spend valuable time, but it also uses up mental energy… plus, simply copy-pasting can easily lead to errors and oversights. Fortunately, modern email platforms offer templates that can be used to generate consistent and quality messages. Let’s review how.

0 Comments
Continue reading

3 Simple Productivity Hacks That Will Dramatically Improve Your Work Performance

If you feel like you never have enough time to work through your to-do list, you’re far from the only one. If you make small adjustments to the way you tackle everyday tasks and responsibilities, you might be able to change your productivity habits for the better. Today, we want to explore just that: how you can make the most of your workday with simple, easy tricks.

0 Comments
Continue reading

How to Turn a Website into a Desktop App

There are countless web pages offering a wealth of resources, utilities, and references that can greatly assist businesses of all kinds in achieving their goals. What’s even more amazing, these web pages can be turned into applications for simpler, more convenient access, provided you’re using Google Chrome.

Let’s go over how to do so!

0 Comments
Continue reading

How to Use Browser Bookmarks to Their Full Capability

Generally speaking, most people need to access the same websites repeatedly for their work purposes, including calendars, applications, and portals. Bookmarking these resources provides a simple way to quickly and easily access them on demand.

Let’s go over some practices that can help you take these handy utilities to the next level of usefulness. 

0 Comments
Continue reading

Unlock Peak Productivity with Micro Mental Resets

How often do you find yourself feeling the weight of your agenda putting pressure on you, stressing you out, and—counterproductively—distracting you from the task you’re currently working on? Believe it or not, one of the best ways to power through and stay on track is to step away and take a minute to get your stress back under control. 

0 Comments
Continue reading

How a Longstanding IT Joke Can Help Your Business Flourish

While it’s the longest-running joke in the world of IT, the question “Have you tried turning it on and off again?” is still an important one to consider when things are going awry. There’s a good reason why it’s such well-known advice, too: turning your device off can help solve a significant amount of technical issues. Why is this the case, and what can you learn from it?

0 Comments
Continue reading

Why “Have You Tried Turning It Off and On Again?” is a Valuable Question

We’ve all heard it, perhaps even rolled our eyes at it: “Have you tried turning it off and on again?” This seemingly simplistic question has become a running gag in the world of IT support. But beneath the humor lies a fundamental truth: rebooting a device is often the most effective first step in resolving a surprising number of technical glitches.

We understand that, although it might sound elementary, this advice is based on solid technical principles.

0 Comments
Continue reading

Tip of the Week: Use Snipping Tool in Windows 11 to Take Screenshots, Scan QR Codes, and More

The Snipping Tool is a handy little utility application integrated into Windows that provides users with significant screen-capturing capabilities.

Let’s review how to use it and how it can prove valuable to your business.

0 Comments
Continue reading

Tip of the Week: How to Create QR Codes in Microsoft Excel

QR codes are a handy way to direct someone to the right place online, like your business’ website, but did you know that they are also pretty easy to make? Let’s go over how you can whip up your own with the help of Microsoft Excel.

0 Comments
Continue reading

Tip of the Week: You Need to Know These YouTube Keyboard Shortcuts

Websites also make excellent use of keyboard shortcuts you use every day to improve your productivity. YouTube is an excellent source of entertainment and education, so today, we want to help you get more value out of it with keyboard shortcuts. Here are some of the best that you should know.

0 Comments
Continue reading

Reposition the Taskbar in Windows 11

Windows 11 takes a page out of Apple’s design playbook and features a taskbar that, instead of being off to the side, is smack in the middle of the toolbar. While some may like this change, others may not.

Fortunately for these others, a simple setting change can return the taskbar to its familiar place like on older versions of Windows.

0 Comments
Continue reading

Tip of the Week: Stop Apps from Invading Your Privacy

Earlier this year, a location data broker called Gravy Analytics suffered a huge data breach that compromised a dataset with 30 million points from devices all over the world. With this data, hackers can track users and their movements through healthcare, government, and military facilities.

0 Comments
Continue reading

Did You Know that Cut, Copy, and Paste are Rooted in History?

While technology has brought us a long way, there are still some telling remnants of how things used to be done. Take, for instance, the terms “cut,” “paste,” and “copy.”

0 Comments
Continue reading

10 Common Security Mistakes That Can Sink Your Network

b2ap3_thumbnail_mobile_security_400.jpgMost companies have to have a workforce, generally one of considerable size. Unfortunately, the more users you have, the more potential risks you run into. Of course, your workforce doesn’t collectively intend to be a security risk, but the digital world is a complicated place, with threats around every corner and malicious programs just waiting for your employed end-users to slip up. Here are ten such honest slip-ups to watch out for:

0 Comments
Continue reading

Tip of the Week: Stop Location Data Collection on Your Mobile Device

At the beginning of this year, a massive data breach struck a location data broker called Gravy Analytics and took possession of a dataset with 30 million points from devices worldwide. This data could potentially be used to track individuals and their movements, tellingly, through healthcare, government, and military facilities. 

Unfortunately, nothing can be done about data that has already been breached, but preventative steps can and should be taken to protect your business. Let’s discuss how to prevent your applications from tracking your movements.

0 Comments
Continue reading

Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200