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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Useful OneDrive Features

Microsoft has a well-developed reputation for creating software that enables users to achieve their work objectives, especially in the business setting. Here, we’re diving into a few capabilities of one such software title, OneDrive, to review some of the features that a user might want to take advantage of.

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What is Windows 10’s Timeline?

Microsoft Windows has been a staple of personal computing for almost 35 years. When Microsoft retires their Windows 7 OS in a couple of weeks, they will be left with only two PC OSs functional: Windows 8.1 and Windows 10. Today, we will take a look at the Windows 10 OS and when to expect Microsoft to release a new operating system.

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The Security Risks of Using Workarounds to Get iMessage to Work on a PC

If you use an iPhone, iPad, or any other Apple device, you’ve probably used iMessage. iMessage is the popular built-in messaging app. It’s Apple’s version of the text message, but it’s packed with great features that iPhone users have grown very fond of. We looked around online for ways to access your iMessage in Windows, but only found workarounds that compromise your security.

We’re going to discuss these workarounds, but we highly recommend you do NOT attempt them. These are two of the most common procedures people have come up with to try to get iMessage to work on a Windows 10 PC, but both put you at a security risk.

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You Probably Aren’t Getting the Most Out of Office 365

You’d be hard pressed to find anyone who works on a computer who hasn’t used at least one of the applications in Microsoft Office. Office has been a staple for professionals, students, and home users for decades. Over the last few years, Microsoft has reinvented how businesses can collaboratively use Office to improve productivity, security, and adhere to compliances.

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Microsoft Does Some Patching Off Schedule

To keep your business’ network free from threats, and to keep your software working effectively, patching the software it uses is extremely important. The reason is that the threat landscape is always evolving. Recently, Microsoft announced that they have released an emergency out-of-band security update to fix two security issues, an atypical act for the software giant. 

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Is Microsoft 365 an Option for Your Business

Microsoft offers solutions that have a proven history of being assets when businesses adopt them - but like most any solution, what may fit well for one, may not fit well for all. Here, we’ll consider one of Microsoft offerings to help you determine if it is the right solution for your needs and requirements.

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Azure Platforms Are Increasingly Providing Value

Microsoft is best known for its operating system and productivity software, but these days one part of its company is growing faster than any other: its Azure cloud platform. Let’s take a look at the Azure cloud, some features that businesses use it for, and how it can fit into your IT strategy.

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Locking Down Your Network with Active Directory

Active Directory is a feature of most Windows Server operating systems. In other words, if your organization has a Windows server, you most likely have Active Directory. Active Directory essentially dishes out access permissions to your users as they are logged in to the network.

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What’s New in Office 2019

Microsoft Office is the most utilized productivity suite in the world; and, there are several reasons why. One of the most cited is that they routinely update the applications with new and innovative features. Office 2019 has been out for just under a year and today, we’ll talk about the biggest improvements Microsoft has made within their signature productivity suite. 

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The End of OneNote as You Know It, Part 2

Microsoft is effectively ditching OneNote 2016 in favor of the OneNote application bundled with Windows 10. The note-taking app will still be supported until October 2020, with extended support offered after that, but Microsoft will no longer be adding additional features to it, and is instead putting all of their efforts into making the version bundled with Windows 10 the definitive version. Here are some details to keep in mind when making the switch between these two solutions.

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Tip of the Week: Access Windows 10 Safe Mode for PC Troubleshooting

b2ap3_thumbnail_windows_10_safe_mode_400.jpgSafe Mode has long been a troubleshooting method for Windows operating systems, but Windows 10 has done away with the classic method of booting up in Safe Mode. Instead of simply pressing F8 during Windows startup, you now have to go into your settings and manually configure your computer to do so. Here’s how it’s done.

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Tip of the Week: Using Microsoft Word to Edit a PDF Document

In case you’re looking for a nice alternative PDF file-editing software, the most recent version of Microsoft Word can do so. Since the investment for Adobe Acrobat isn’t for everyone, you can instead turn to the tried-and-true all-purpose word processing software to edit your PDF files.

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Tip of the Week: Extremely Useful Word Tips

Microsoft Word is one of those computer applications that has so many tricks hidden in it that you constantly have opportunities to show off how much you’ve learned. These skills could make or break your job performance under the right conditions, and if you know how to use them efficiently, they can help you save your job if it’s in peril.

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Tip of the Week: Change Your Tools in Microsoft Word

Microsoft Word is a major player in modern word processing programs, and it’s largely due to the many tools and capabilities that are important for users. You can use various techniques to adjust Word so that you can get the most use out of it. This week’s tip is dedicated to these techniques.

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Why Microsoft 365 is a Solid Option for Businesses

Microsoft 365 has been on the market for a while now, and we thought it would be a good time to go into the different tiers of the platform to give you an idea of what it is, why it is useful, and how your business fits into the latest cloud platform offered by Microsoft. Let’s start with what it is.

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SQL Server 2008 and 2008 R2 is Done For

Two of Microsoft’s most popular relational database management systems, SQL Server 2008 and SQL Server 2008 R2 will be losing support on July 9, 2019. If your business continues to use one of these titles for its database management, you are running out of time before you need to upgrade. Today, we’ll take a brief look at what the software is used for and what options are open to you going forward.

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Google Docs Finally Adding Microsoft Office Support

Businesses generally have to make an important choice about which brand of productivity software they will implement for day-to-day operations. Two of the heavy hitters in today’s business environment are Google and Microsoft utilizing their respective productivity solutions. While the choice of which service to work with seems exclusive, Google is making strides to break down this barrier and allow certain file types to be edited in Google Drive.

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SQL Server 2008 R2 Has Reached the End of the Line

Technology doesn’t last forever, and this is especially true for software solutions. Granted, software is a little easier to upgrade than hardware, as they can be administered patches and updates remotely, but what happens after that support ends? Well, it turns out that the widely used Microsoft SQL Server 2008 and 2008 R2 will both be reaching their end of support date soon, meaning businesses will need a plan in place to overcome these challenges.

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Tip of the Week: Formatting Shortcuts for Excel

Microsoft Excel has a lot of moving parts… assuming you know how to move them, of course. For this week’s tip, we’re going over a few shortcuts to help you make the best use of some of these parts.

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This is What Happens When Your Office 365 Subscription Lapses

Subscription-based solutions are quite popular these days, and Microsoft Office 365 is perhaps one of the most important ones on the market. However, the services provided by Office 365 are contingent upon successfully renewing the subscription, making it critical that the user understands how this process works. Any user that fails to renew the subscription loses access to it, so we want to make sure you understand what happens when your subscription expires so as to avoid software access issues.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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