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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Your Biggest Vulnerability May Come From Forgetting to Logout

b2ap3_thumbnail_your_workspace_400.jpgEven if you have the best network security tools in place, you can still fall victim to a major data breach, just by doing something as seemingly-harmless as not manually logging out of your online accounts.

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Tip of the Week: 3 Ways to Recover from Your Vacation

b2ap3_thumbnail_post_vacation_day_dream_400.jpgEverybody loves a vacation from work, but nobody enjoys the stress of catching up when returning from said vacation. It doesn’t have to be this way. By taking a few precautions, you can avoid ever again having to say, “I need a vacation from my vacation.”

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Premium Cables: Wait, There’s a Difference?

b2ap3_thumbnail_are_premium_cables_important_400.jpgWhen you’re in an electronics store searching for the perfect cable for your new piece of hardware, you’re going to find yourself wondering what the difference is between the cheap cables, and premium cables. How can you determine whether or not you need premium cables?

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Email May Be On Its Deathbed

b2ap3_thumbnail_email_not_popular_400.jpgEmail is such a staple of the modern office that it might seem like even the mention of a world without it is ludicrous. Others, however, feel like their inbox is keeping them from pushing toward bigger and better things. Email might hold a special spot in our hearts, but realistically, does it stand a chance in the future?

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How Much is it the Employer’s Responsibility to Ensure Employee Productivity?

b2ap3_thumbnail_employer_responsibility_400.jpgEvery business owner knows what’s expected of them when it comes time to onboard a new hire. When the training videos are all watched and the new employee is lined up to kick butt and take names, is that when your job as overseer ends, or is there more that you can do to get more productivity out of your staff?

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Will Microsoft’s New Office App Sway Dethrone PowerPoint?

b2ap3_thumbnail_microsoft_sway_400.jpgMicrosoft’s latest Office application, MS Sway, is looking to make some big changes to the way professionals display presentations. Designed as a cross-platform content aggregation tool, Sway is capable of creating and sharing dynamic web-based presentations that are just bold enough to catch the eye. How is Microsoft Sway looking to change the way businesses present information?

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Tip of the Week: How to Avoid Office Burnout

b2ap3_thumbnail_office_burnout_400.jpgWhen a hard-working business owner such as yourself gets going, you keep working until you’ve got nothing left to give. This is commonly known as “office burnout,” and isn’t healthy for anyone, or anything; especially your business and office relationships.

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Procrastination Nation: How Doing a Little Now Can Lead to a Lot Later

b2ap3_thumbnail_procrastination_is_not_always_bad_400.jpgHow are you coming on those New Year’s resolutions? If you’re already putting off doing them due to a case of getting bit by the procrastination bug, then you might be feeling down on yourself and thinking about giving up. But, did you know that doing something a little later might actually be a better way to get something done?

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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Oneonta, New York 13820

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