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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Lizard Squad DDoS Attacks Lead to Internet Outages in Sweden, and More

b2ap3_thumbnail_ddos_lizard_squad_400.jpgIn the past, we’ve been known to go into detail about threats, vulnerabilities, and how to protect your business while online. Distributed denial of service (DDoS) attacks aren’t new in the technology world, but notorious hacking group Lizard Squad has somehow managed to take out Internet service for much of Sweden with a faulty DDoS attack; an unprecedented feat, especially for a ragtag group of irate gamers.

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Tip of the Week: How to Safely Shop Online

b2ap3_thumbnail_safe_holiday_shopping_400.jpgThe holiday shopping season is upon us and more people are choosing to shop from the comforts of their home PC or mobile device rather than fight the crowds. Shopping online is super convenient, but it’s not without the risk of identity theft. The best way to protect your digital shopping cart from hackers is to know how to safely shop online. We’ll show you how.

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HIPAA Protects Patient Privacy

b2ap3_thumbnail_hipaa_protects_you_400.jpgThis subject isn’t very interesting outside of hospital administrators… or for hospital administrators, but there’s no denying that healthcare is one of the most important industries in our society today; and one that is having a technology overhaul at present. The influx of cheaper and more powerful technology is surely going to be a driving force for healthcare in the 21st century. Under the Health Information Technology for Economic and Clinical Health Act (HITECH), the United States government has followed the lead of other Western nations in forcing entities to upgrade their healthcare practice’s information technology for the betterment of patients, insurers, and health care providers.

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Scam Artists Turn to ID Spoofing to Get You to Answer the Phone

b2ap3_thumbnail_phone_fraud_400.jpgWith all the attention given today to scams over the Internet, it’s easy to neglect classic scams like con artists using the phone to exploit people. You may think that you’re safe because you have a smartphone with caller ID, but thanks to new spoofing tactics, reliable defenses like caller ID can no longer be depended upon to safeguard you from telemarketer scum.

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Darkcoin: Anonymous Cryptocurrency for the Paranoid… and the Criminal

b2ap3_thumbnail_darkcoin_400.jpgThe world of online currency is a strange, bizarre realm. While it’s designed for online transactions, it has gone from the somewhat useful (Bitcoin) to just plain silly (Dogecoin). However, there’s now an anonymous cryptocurrency available for use called Darkcoin, which attempts to make online transactions more difficult to trace.

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3 Internet Dangers That Can Harm Your Kids and What You Can Do About Them!

b2ap3_thumbnail_protect_your_kids_400.jpgThe Internet is a powerful tool. Another powerful tool is the circular saw. You wouldn't give your kid a circular saw and let them use it without any supervision. In the same way, you shouldn't let your kid use the Internet unsupervised and without any training.

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Internet Security: This Is Why We Can’t Have Nice Things!

b2ap3_thumbnail_security_from_hackers_400.jpgWhen you were a kid, did you ever ask your parents for a cool new toy only to have your request denied because you were in the habit of breaking everything? Your parents would point out your destructive habit and tell you, "This is why we can't have nice things." As an adult, the coolest toy is the Internet and hackers want to break it.

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Fake App “Virus Shield” Dupes 10,000+ Users!

b2ap3_thumbnail_app_security_400.jpgThere's nothing quite like the feeling of getting scammed, and the scammers of today love using technology to rip you off and leave you with that sinking scammy feeling. The best way to avoid scams is to be proactive and know what to look for. New to your list of scams to be on the look out for are fake apps.

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4,238,983 Records Compromised So Far in 2014… and Counting

b2ap3_thumbnail_tally_it_400.jpg2014 has been a year of technological advancement, but with any kind of advances such as these, there will always be those who want to steal the work of others. According to the Identity Theft Resource Center and , as of March this year, there have been 204 instances of data breaches this year alone. These affected companies are perfect examples of why web protection is important. Directive can provide you with this protection and peace of mind. Here are a few of the more unbelievable breaches, most of which could have been easily avoided.

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Alert: Heartbleed Bug Threatens Popular Websites!

b2ap3_thumbnail_bleeing_heart_one_400.jpgOn April 7th, a new bug on the Internet was discovered that's putting millions of users' personal data at risk. Given the name "Heartbleed bug," it's capable of allowing infiltrators to collect information while you are securely browsing a SSL/TLS website. Since SSL/TLS is so widely used, it's very probably that your personal data is at risk.

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How the Personal Information of 200 Million Users Wound Up on an Illegal ID Theft Service

b2ap3_thumbnail_secure_the_information_you_can_400.jpgYou're likely familiar with the various ways that hackers can steal your identity, but you may not be familiar with how hackers anonymously buy and sell people's personal information to interested parties. This is done through online ID theft services and a December hearing before the U.S. Senate highlights how one service was selling personal records on more than 200 million Americans!

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Information Technology’s Role in the Future of Health Care

b2ap3_thumbnail_future_of_healthcare_400.jpgWe live in a time where information technology has touched every facet of life. It would be a fair bet to assume that, at this point, it is more commonplace than a trend. We are inundated with Internet-connected computer systems in every aspect of life. We use automated tellers to do our banking, most major retailers have automated checkouts to supplement the work staff they have in place, and even your Grandma uses Gmail. With this technology saturated into the culture, there are many pragmatic uses that are just now being discovered and implemented. Nowhere is this more true than in the health care industry.

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Are There Hackers Listening to You?

b2ap3_thumbnail_digital_spying_400.jpgTech savvy individuals and businesses alike have moved away from traditional Internet browsers such as Microsoft's Internet Explorer and Apple's Safari to Google's Chrome browser. After all, many people enjoy having a simplistic, yet powerful web browser that easily integrates it's Google Docs tools and Gmail email service. However, users may want to think twice about using the browser now that a new YouTube video has surfaced entitled "Chrome Bug Lets Sites Listen to Your Conversations." In the video, user Tal Ater walks through a very dangerous exploit that allows anyone to access your microphone through Google's voice recognition software embedded in Chrome.

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Search Anonymously with Duck Duck Go!

b2ap3_thumbnail_duck_duck_go_400.jpgWith the NSA and Edward Snowden making headlines around the world, it's enough to make any user of the Internet think twice about online security and wonder if they are being monitored or not. Google Search has been a popular hub for third party monitoring, which makes Internet users ask, "Is there a more secure search engine available?" There is with DuckDuckGo.

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When Basic Email Security is not Enough

b2ap3_thumbnail_lock_down_your_email_security_400.jpgYou may think that the standard security policies that come with your email account can protect you from hackers. It's an easy mistake to make, but the truth of the matter is that, if a hacker really wants access to an account, then they will employ every tactic possible to get it, which can make standard password security measures woefully inadequate.

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What do Hackers Want with Your Email?

b2ap3_thumbnail_hackers_are_after_you_400.jpgThe value of your email account cannot be understated. You may think less of your email inbox because there are so many other ways to digitally communicate, but to a hacker, your email is a goldmine of valuable information. You may use your email less than ever before, but that doesn't mean you can neglect email security.

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2 Million Passwords Stolen! Have You been Hacked?

b2ap3_thumbnail_pword400.jpgOn December 3, 2013, security company Trustwave discovered over two million stolen user passwords for popular online services like Facebook, LinkedIn, Google, Twitter, Yahoo, and 93,000 other websites. There's a high probability that you use one of the services affected by the hack. Is your personal information compromised?

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Protect Your Business with Intelligent Surveillance Cameras

b2ap3_thumbnail_cam400.jpgThe world you do business in is a pretty dangerous and messed up place, and things always seem to be getting worse. Thankfully, security technology is improving, which helps offset the risks of living in a perilous world. You can take advantage of these security improvements by installing intelligent surveillance cameras for your business.

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How to Protect Your Cloud Hosted Data from Security Breaches

b2ap3_thumbnail_secure400.jpgRecently, Adobe sent out e-mails and letters to users notifying everyone of a security breach. "The attackers may have obtained access to your Adobe ID and encrypted password." The obvious question here is, "How do I protect myself and my business from such attacks?" The unfortunate answer is you can't, but you can marginalize the impact by taking some common sense measures.

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Be Wary of Free Wi-Fi

b2ap3_thumbnail_securephone400.jpgWhen browsing the Internet on your smartphone, you know how to be on the lookout for scams that will disable your device with viruses; but did you know that you also need to be careful which Internet connection you use? By connecting to the wrong Wi-Fi signal, you could be falling for a scam.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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