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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Touch Keyboard Capabilities in All Windows 10 Devices

Special text characters are an integral part of typing. For the most part, however, they are not something that your normal, run-of-the-mill keyboard or laptop keypad is able to access easily. Luckily, for Windows 10 users, there is a shortcut that allows you to access all sorts of special characters.

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Tip of the Week: Ransomware Is Exploding… Is Your Business Ready For The Blast?

When it comes to Internet threats, ransomware is the one that causes the most fear, especially for small and medium-sized businesses, as it should. According to the Cisco 2017 Annual Cybersecurity Report, ransomware is growing at a yearly rate of 350%. It’s time to make sure that you’re doing what you can to stop your business from becoming another ransomware statistic. Here’s five very good tips that will help you avoid becoming a victim of the next big ransomware attack!

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Tip of the Week: 3 More Useful Microsoft Word Features

Microsoft Word has long since established itself as the primary word processing software in the business world, but even some power users don’t necessarily know about all of the hidden features that exist in it. Here are three of the best Word capabilities that you’ll be sure to use next time you’re in a pinch.

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Tip of the Week: Closed a Tab Accidentally? Here’s How to Restore It

Everyone has accidentally closed an important web browser tab before they were finished with it. What can you really do about it, though? You might expect that you have to search for the page again, but there’s a much easier way to do it. In your Google Chrome browser on a PC or smartphone, you can reopen closed tabs relatively easily.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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Oneonta, New York 13820

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