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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: 3 Leading Causes of Slow Internet

Slow Internet may be a nuisance in any case, but it has a particularly negative impact on the workplace. Technology should improve your operational efficiency, but if your solutions depend on a connection to the Internet, any issue there can effectively bring your productivity to a halt. In light of this, we wanted to go over a few of the most common issues that might be slowing down your connection, and perhaps tip you off to the problem.

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How to Troubleshoot A Failed Backup

b2ap3_thumbnail_broken_backup_400.jpgYour business relies on its IT to get things done, but if disaster were to strike, would you be able to recover efficient operations without having to deal with the numerous headaches that are associated with downtime? Even if you have instituted a reliable backup solution, your business could still be hurting if your backup failed. Here’s how you troubleshoot this scenario.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200