For the small business looking to transform both their communications system and their IT budget, Voice over Internet Protocol (VoIP) is a great solution. VoIP can deliver clear and reliable calling services that some landline services simply don’t offer. We take a look at VoIP’s more interesting features in this week’s blog.
Find Me/Follow Me Call Routing
Most telephone platforms have a call forwarding service, but the find me/follow me call routing feature allows for additional customization to this service. You are able to set what phones you want to ring, in what order, at what time. This routing service ensures that you get all the important calls wherever you are, keeping you mobile, and not tethered to a specific phone when you’re expecting a call.
Voicemail to Email Transcription
VoIP has features that make tough situations better. One useful service is to have your voicemail transcribed to text and sent to your email address. This allows you to read your voicemail messages when you are unable to talk on the phone, ensuring you get the messages promptly.
Auto Attendant
With a built-in auto attendant, VoIP provides thorough and fast call mapping, ensuring your callers can access the right caller without knowing the extension.
Conference Calling
Most phone systems offer some semblance of conference calling, but with VoIP, it features managed invitation, interaction, and muting controls to have more control over your audio conferencing solutions.
Do Not Disturb
Need to buckle down and get some work done? The do not disturb setting will put everything to your voicemail without ringing any of the phones on your queue.
If you would like to hear about more features, and information on how VoIP can benefit your business, talk to our experts at Directive by calling (607) 433-2200 today.
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