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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Canned Responses can Streamline Communications

Tip of the Week: Canned Responses can Streamline Communications

Email is a crucial part of normal business operations, but while email can provide a great medium for communication, sometimes you don’t have time to respond to every single message in a sincere and meaningful way. This is where Gmail’s canned responses come in. For this week’s tip, we’ll go over how you can set up your very own canned responses so that you can cut down on wasted time during your repetitive email communications.

How to Set Up Canned Responses
The first step is to log into your browser version of Gmail. Next, click on the Gear icon in the top right corner under your profile image to access the Settings. You should then see a horizontal menu that will show you the option for Advanced. You’ll then see the option to enable canned responses. Click on the radio button to enable them, then save your changes. You can now begin using your canned responses for email.

Creating and Using Your Canned Responses
Of course, you can’t use canned responses without having any responses saved. First, open up the message composer and build out a message. Once you’re finished, access the message window options by selecting the button in the bottom-right corner. You should now see a Canned Responses option, along with a sub-menu that lets you save a New Canned Response. Gmail will ask you to name your new response so that it can be found again in the future.

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Friday, 09 January 2026

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