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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

VoIP’s Versatility Delivers Great Value

VoIP’s Versatility Delivers Great Value

Voice over Internet Protocol, or VoIP for short, is a truly exceptional service that all businesses should take advantage of if at all possible. Long story short, the traditional telephone system is archaic by today’s standards, and it should be replaced with a more dynamic and flexible solution in VoIP. Today we wish to discuss the various benefits you can expect to receive from implementing a VoIP solution for your business.

When considering the benefits of VoIP, it helps to have a frame of reference for what the solution really is. Essentially, it is a telephony system that uses your Internet connection to deliver and receive calls rather than your traditional landline telephone infrastructure. In this way, VoIP uses a service that you already pay for—your Internet—to replace traditional phone lines.

VoIP also offers a considerable amount of flexibility in terms of how your staff can go about their day-to-day tasks. While the traditional landline telephone infrastructure works for those who are in the office all day, it is not particularly helpful for those who need to work remotely or out of the office. With VoIP, you download a software application to your smartphone, laptop, or desktop and communicate using that solution. All the user needs is the application itself and an account/extension. It’s a great way to scale your business’ communication infrastructure according to its specific needs and give your employees the ability to work in their preferred ways.

VoIP continues to provide further value based on the sheer versatility of services it offers businesses in comparison to the traditional landline telephone system. VoIP has all of the features you have come to know and love over the years, plus even more dynamic communication tools that make it extremely valuable, like video conferencing, instant messaging, file sharing, and so much more. It’s a great overall tool for productivity in addition to communication.

VoIP is one service that all businesses can implement and find some value in. Since it is so flexible and convenient, there is almost no reason not to implement VoIP. If you are ready to change the way your business communicates for the better, then let Directive help. To get started, reach out to us at (607) 433-2200.

 

Comments 1

Guest - Chinmoy Saha on Friday, 10 June 2022 16:18

Thank you Chris for explaining so well.
VoIP is very much needed for a business for communication.
I have also taken VoIP for my company with other services of telecommunication.

Thank you Chris for explaining so well. VoIP is very much needed for a business for communication. I have also taken VoIP for my company with other services of telecommunication.
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Friday, 09 January 2026

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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