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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why You Want Your Costs Predictable and Your Solutions Proactive

Surprises can be exciting, but one part of your business where you don’t want them is in your IT. A server crash, a wireless connectivity outage, or a security threat can all create multiple surprise problems that you simply aren’t ready to handle—particularly in the realm of your wallet. Instead of spinning the wheel and gambling on your IT bill, you can instead treat your IT like a predictable utility cost, and it’s all thanks to proactive managed IT services.

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Transform Data from a Liability Into an Asset

While data might be the new currency, your own business’ data might be a bit too messy to make full use of. You might be paying to store it and protect it, but you’re not doing as much with your data as you’d like. Here’s how businesses find themselves with these “data graveyards” and why it essentially functions like a debt rather than an asset.

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How Fear Tactics Work: Beginner

Cybercriminals don’t need advanced tech to hack you—they just need to make you panic.

In this Micro Training, we'll discover how fear-based scams work, and what one might look like.

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To Get from Point A to IT, an IT Roadmap is Crucial

Are you blindly sprinting forward where your technology is involved, picking things that sound good, hoping you have enough forward momentum to reach the next stop? Unfortunately, this approach is often an option that many businesses take, usually to their detriment.

We want to remind you that you there is a better way: creating an IT roadmap to strategically merge your technology with your more functional business goals, helping you progress with every dollar invested.

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Most of Cloud Security Boils Down to the Provider (But Not All)

We often publish articles about the cloud and how it’s impacting the world of business, but one thing you can never get away from is how important security is to this mission. Regardless of the use, the cloud is only helpful if it’s secure, and it can actively hold your business back if you neglect this important aspect of its operations.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200