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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

If “Google” Charges You for a Business Profile, You’re Being Scammed

Let me ask you a question: how much did you pay Google for your Business Profile? Unfortunately, if the answer was anything other than “nothing,” you’ve been scammed. Google has actually announced that they are taking legal action against scammers who impersonated the company in order to defraud small businesses.

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What Should be Expected from a CIO in the Coming Years?

With technology playing such a massive role in modern business processes, having someone in the higher ranks to oversee it is a huge advantage. This is the role of the Chief Information Officer—the CIO—which makes them an integral part of the modern C-suite.

So, what kind of thing does the CIO (or your business’ equivalent of it) need to know and consider in order to fulfill their role? 

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Tip of the Week: Make a PDF Out of an Outlook Email

Have you ever found yourself in a position where you wanted to download an email from your inbox? Whether it’s documentation or a different reason, there is a way to download your messages into a PDF. PDFs make for great file-sharing formats, as the document type preserves formatting and makes editing difficult, preserving authenticity. Let’s go over how you can download an email from your Outlook inbox as a PDF.

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How to Manage a Hot Desking Workplace

Hot desking—the workplace organization method wherein there are no assigned workstations—has an assortment of pros and cons to it, but many companies are finding the more fiscal benefits to be worth the trade-offs. Let’s explore some of the pros and cons of hot desking, and go over a few tips and strategies that will help if you choose to implement it. 

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This Setting Helps Cap Google Chrome’s Battery Usage

Google Chrome, used by about two-thirds of Internet users, is an infamous battery hog…or at least, that used to be the case. Google recently released Chrome 108, and with it, a feature called “Energy Saver.” Let’s talk about how to enable it.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

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