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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

3 Ways to Address Digital Clutter on Your Desktop

How much time do you waste every day while trying to find specific files? Chances are, it’s more than you’d like, and one quick glance at your digital workspace would tell us you have some tidying up to do. Today, we want to share three tips to help you be more organized and productive with your digital workspace.

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Wearables: Retire Yours the Right Way

Many of us have wearable devices that we use every day, but eventually these devices will have to be retired.

In this Micro Training, we’ll go over techniques like account delinking, cloud data purging, and more, making sure that you stay protected even after you part ways with your wearable device.

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From "No" to "Yes," Many CIOs Are Embracing Emerging Tech

The CIO or Chief Information Officer of any organization has a lot of pressure on them to get their organization’s technology right. Not only do they need to put strategies in place that will help the organization prosper; they need to take the brunt of the heat when these IT initiatives don’t work out in the way they forecast them to. A lot of their job is to say yes when their best instinct is to say no. Today, we will look at three of the technologies that today’s CIOs are green-lighting.

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3 Types of Data You Want to Back Up ASAP

You know your business needs data backup, but do you understand why? Simply put, your business is at risk of total annihilation if it doesn’t have a plan in place to recover lost data, and you don’t want that impending doom hanging over your head. If you’re wondering where to get started, here are three types of data that you should absolutely prioritize with your backups.

That said, you want to back up all data if you can, but these are three that we think are especially important to consider.

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The $36/Hour Cell Phone Scroll: Is Time Theft Draining Your Company?

As a business leader, you see it every day: the subtle glow of a smartphone screen, the tilted-down head, and the focused attention—on anything but work.

It’s a common sight, but it leads to a difficult conversation about a concept known in the business world as "time theft." When an employee is paid for their time but a significant portion is spent on personal entertainment, it creates a payroll drain that impacts the entire company.

Employees, consider this: Would you pay $25 to $45 an hour to use your phone? Hell no, why would you think your employer wants to pay it?

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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Oneonta, New York 13820

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