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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Don’t Listen to These Tech Myths

Reliable IT advice is hard to come by, especially for cybersecurity. Whether it's uninformed coworkers or fake online influencers with their guides and platforms, most advice you find these days is bound to be outdated, incorrect, or both. You don’t want to base your business’ security around security myths, so we’re here to bust them today and offer you some guidance you can trust.

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Unleash the Power of VoIP for Your Business

For decades, the business phone was a tether, firmly rooting you to your desk. Missed calls and unheard voicemails were just part of the deal if you stepped away. Today, when a lot of businesses rely on remote and hybrid work, that's no longer acceptable. It's time for a significant upgrade, and Voice over Internet Protocol (VoIP) is the answer.

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How a Modern Firewall Supports Your Network Security

A lot goes into a successful network security strategy, and when there isn’t a clear head honcho at the top of the chain of command (from a network security standpoint, anyway), things can get a little murky. The security that comes from a modern firewall, however, is vital, and all businesses should strive to implement it. Here are the four key elements of a modern cybersecurity strategy and how a modern firewall contributes to the digital security of your business.

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Critical Infrastructure: Beginner

In today’s hyperconnected world, protecting critical infrastructure—our most essential systems and services—is more important than ever.

In this Micro Training, we’ll explore the vast scale of critical infrastructure and uncover why these systems are so often targeted in cyberattacks.

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What Accountability Should Look Like for Your IT

When something goes wrong with your company’s technology, the last thing you want to do is be the one at fault. Unfortunately, that’s what comes with the territory in the world of business IT. If you’re sick of technicians who make excuses rather than own up to their mistakes and correct their course, read on. We’re going to showcase just what accountability in IT looks like and how we strive to embody it.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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330 Pony Farm Road Suite #2
Oneonta, New York 13820

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support@directive.com

(607) 433-2200