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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Winning from Home Part 2: Employers Benefit

b2ap3_thumbnail_good_for_business_400.jpgWhen it comes to working from home, everybody wins! In our last article, we looked at how employees win because working from home saves them time and money from commuting. Employers are another group that benefits because working from home makes doing business more productive and more efficient.

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Efficiency is Important for Your Business

b2ap3_thumbnail_business_of_efficiency_400.jpgWhen your business runs efficiently, you will see the positive side effects start relatively quickly. While this seems pretty reasonable to most everyone, there are many business owners that don't know how to best produce the kind of efficiency that will take their business to the next level.

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Winning from Home Part One: Employees Benefit

b2ap3_thumbnail_working_from_home_400.jpgThey say that home is where the heart is, and thanks to easily accessible remote networking tools, home can also be where your work is! One evidence of just how much employees love working from home comes from a recent survey of office workers where 25% admitted that they would take a reduction in salary if it meant they could work from home.

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Is Your Business Taking Advantage of New Technology?

b2ap3_thumbnail_technology_consulting_400.jpgFuturistic technology has been springing up in unexpected places lately, it seeks to aid previously unrelated household tools like ovens and refrigerators, and used as supplements to help people aid their everyday lives. It is highly advantageous to be on the cutting edge of new technology, as it is not only showing up to help consumers, but to aid offices and business owners around the world. Are you paying attention to the latest trends?

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Smartphones and Human Productivity Part 2/2: Awareness

b2ap3_thumbnail_can_smartphones_work_for_you_400.jpgMobile devices are changing the technology landscape in the modern office. What kind of changes are smartphones specifically having on human productivity? We are looking at this question in two parts. In our last blog article we looked at how mobile devices impact networking. In part two, we will take a look at smartphones and human awareness.

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Smartphones and Human Productivity Part 1/2: Networking

b2ap3_thumbnail_social_networking_smartphone_400.jpgWhat kind of phone do you have? Or rather, what kind of person does your phone have? With people relying on constant connectivity and constant communication, do devices have an interface for constant productivity, or is it just a constant distraction? Do all these outstanding new gadgets have the kind of value business professionals claim they do?

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A Lesson on WiFi Security from the Sochi Winter Olympics

b2ap3_thumbnail_winter_olympiad_400.jpgAs thousands of athletes descend upon Sochi, Russia for the Winter Olympics, they will not only be competing against each other for the gold, but they will also be competing against hackers for the security of their personal data. What can we learn about network security from the Winter Olympics?

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7 Tech Etiquette Tips for the Office

b2ap3_thumbnail_7_tips_400.jpgThere seem to be some commonly unspoken rules about the appropriateness of using certain technology throughout the course of the workday. You may have an IT practices policy in your office, but for some of us, we need to infer proper times, places, and limits of our technology use. Here are some courtesy tips for tech use throughout your day at the office.

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Is it OK to Leave Your Gadgets out in the Cold?

b2ap3_thumbnail_ice_and_computers_do_not_mix_400.jpgAt this moment, people in the United States are experiencing one of the most brutally cold winters in recent memory and can't wait for the relief that spring will bring. Cold weather makes humans do crazy things, like leave their technology in freezing temperatures for long periods of time. Is it ok for your gadgets to chill out, or not?

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Are There Hackers Listening to You?

b2ap3_thumbnail_digital_spying_400.jpgTech savvy individuals and businesses alike have moved away from traditional Internet browsers such as Microsoft's Internet Explorer and Apple's Safari to Google's Chrome browser. After all, many people enjoy having a simplistic, yet powerful web browser that easily integrates it's Google Docs tools and Gmail email service. However, users may want to think twice about using the browser now that a new YouTube video has surfaced entitled "Chrome Bug Lets Sites Listen to Your Conversations." In the video, user Tal Ater walks through a very dangerous exploit that allows anyone to access your microphone through Google's voice recognition software embedded in Chrome.

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Google Wants to Know, “What’s in Your Wallet?”

b2ap3_thumbnail_cgoogle_wallet_credit_cards_on_your_phone_400.jpgWe have been sharing different blog articles featuring some of the best digital financial solutions like Square Cash, PayPal, and Coin, and like so many other digital services on the market, Google wants in on the action. Google Wallet is a new solution that helps consumers consolidate their different accounts and manage their money. You already trust Google with all of your personal information, why not your financial accounts?

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When Basic Email Security is not Enough

b2ap3_thumbnail_lock_down_your_email_security_400.jpgYou may think that the standard security policies that come with your email account can protect you from hackers. It's an easy mistake to make, but the truth of the matter is that, if a hacker really wants access to an account, then they will employ every tactic possible to get it, which can make standard password security measures woefully inadequate.

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Manage and Secure All of Your Credit Cards with Coin

b2ap3_thumbnail_coin_manage_your_accounts_400.jpgThere are many different applications on the market that will allow you to digitally make payments and manage your money. We have featured payment solutions in the past like Square Cash and PayPal, but there are other solid digital payment options on the market that are worth your consideration. One of the most exciting options is called Coin and it will be out this summer!

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Don’t Put Your Business at Risk: Update Your Software!

b2ap3_thumbnail_update_regularly_400_20140206-131805_1.jpgSometimes, when complex systems are put into place, the simplest and most fundamental tasks seem to be neglected. Updating your business' software should not be avoided. Software updates help secure your network and provide your company with an extra competitive edge. Don't risk your company's strengths by neglecting your software updates!

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Search Anonymously with Duck Duck Go!

b2ap3_thumbnail_duck_duck_go_400.jpgWith the NSA and Edward Snowden making headlines around the world, it's enough to make any user of the Internet think twice about online security and wonder if they are being monitored or not. Google Search has been a popular hub for third party monitoring, which makes Internet users ask, "Is there a more secure search engine available?" There is with DuckDuckGo.

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The Decline of the PC Market

b2ap3_thumbnail_decline_of_the_pc_market_400.jpgAnybody who has been paying attention to the technology field has heard echoes of the looming decline of PC sales. Now, that prediction has not only come to fruition, but it is much worse than many have previously imagined. In 2012, both the IDC (International Data Corporation) and the Gartner Group reported that global PC shipments in the 3rd quarter had fallen 8% from the previous year. The latest numbers released on December 2nd, 2013 were not good news for the world of traditional desktop and laptop computers.

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Smart Phones Are Now Smart Home Devices

b2ap3_thumbnail_smart_home_advancing_400.jpgTechnological and smart device leviathan, Samsung, has announced its plan to turn homes into smart hubs with its Android mobile devices controlling the action. Samsung is already at the forefront of the smartphone and smart TV market, but it also manufactures other products such as refrigerators, washing machines, and air conditioners. Now it has created a way for all of them to speak to one another.

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What do Hackers Want with Your Email?

b2ap3_thumbnail_hackers_are_after_you_400.jpgThe value of your email account cannot be understated. You may think less of your email inbox because there are so many other ways to digitally communicate, but to a hacker, your email is a goldmine of valuable information. You may use your email less than ever before, but that doesn't mean you can neglect email security.

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2014 Technology Trends: Mobile Computing

b2ap3_thumbnail_mobile_device_trends_400.jpgThe advantage of staying on top of the latest technology trends is that your business can utilize the newest solutions designed to give your company the competitive edge. New technology makes doing business easier and increases profits. There are three hot technology trends in 2014 that you should know about. We've looked at two trends already, now to our third, mobile computing.

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How to Be an Efficient Speller with Microsoft Word

b2ap3_thumbnail_Microsoft_Word_2010_400.jpgRemember back in elementary school when you memorized lists of words and studied hard to become the top speller in your class? Thanks to spellchecking technology from word processing applications like Microsoft Word, memorizing spelling words is about as worthless as cursive handwriting. Here's how you can use Word's spellchecker more efficiently.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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