Directive Analytics

Directive Blog

Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Video Conferencing Is a Great Tool for Distance Meetings

With more people working from home recently because of the COVID-19 outbreak, remote communication options are being leveraged to keep people on the same page and businesses running effectively.  One of those options is video conferencing, and it is helping many people get a semblance of normalcy in a time when things couldn’t be less normal. 

0 Comments
Continue reading

Get the Value You Need with Managed IT

The COVID-19 outbreak has put a lot of pressure on small businesses. In fact, many have been forced to close down operations until the situation ends. For those that are able to keep operations up and running there are likely to be some difficult decisions that will have to be made. We’re here to help by offering comprehensive IT support and services that will help keep your business up and running efficiently and securely at a time when many of your competitors might be closing their doors.

0 Comments
Continue reading

Calming the Anxiety Surrounding Remote Work

People are defined by what they do. The first question they are asked by someone they haven’t seen in some time isn’t about their health or their emotions, it is about what they do for a living. With the COVID-19 outbreak, tens of millions of people are out of work and just as many are working from home. For the business owner, this may not be an ideal situation, but if you are able to keep an open mind, you will find that there is a lot of good that could come from having your workers out of the office. This month, we will discuss the benefits of remote work, the gig economy, and some tools that you can use to ensure that remote workers are keeping up their productivity.

0 Comments
Continue reading

The Definitive Guide on Password Best Practices

Protecting your online accounts, your data, and your customers’ information is now more important than ever. Industry and state-mandated compliances are now forcing businesses to tighten their cybersecurity, and it’s critical that every human being on the Internet take their own personal security seriously. This guide is designed to provide the best practices for strong passwords.

0 Comments
Continue reading

How Managed IT Can Save You Money

For the small business, times are increasingly tough. Many businesses have been forced to close down until after the coronavirus outbreak has been mitigated, but for those businesses who are still at it, you must be looking to save some money. Outsourcing your IT to a managed service provider may be just the thing you are looking for in order to get the comprehensive IT support your business needs, while also strategically cutting organizational outlay for IT support and services. 

0 Comments
Continue reading

Disaster Recovery Practices You Need to Implement

The Novel Coronavirus has made its way around the world and it has certainly changed the way a lot of businesses do things. Some businesses have put in some type of disaster recovery platform. This is basically a plan for returning to continuity after some type of disaster, but we are seeing that many business continuity plans were not broad enough to take on a worldwide pandemic. Sadly, many of these businesses won’t open again.

0 Comments
Continue reading

Protect Your Laptop from Theft

We talk about cybersecurity a lot. We talk about protecting your data from the illusive threat that hackers and cybercriminals bring. We don’t often talk about the more obvious type of security - preventing the physical theft of your data. I think it’s time.

0 Comments
Continue reading

Is a NAS Right for Your Office?

Today’s business generates a lot more data than in the past. For a small or medium-sized business storing this data, it can get pretty expensive pretty quickly. One way to store and manage all this data is by using Network attached storage (NAS). Today, we will define NAS and explain when it might be a good fit for your business.

0 Comments
Continue reading

Strategies that Help Prioritize Productivity

Businesses are always looking for a way to boost productivity. Some businesses will try almost anything to do so. For the individual, however, managing your productivity is a little less complicated. That’s not to say that it is always simple. Typically, the best way to improve productivity is to improve time management. How does one go about changing their behaviors to improve their productivity? Let’s take a look at a couple of ways.

0 Comments
Continue reading

Biometrics Has a Privacy Problem

The inclusion of biometric security systems have been all the rage in a range of organizations, due, in large part, because of the thought that other security platforms aren’t nearly as secure. Unfortunately, the superior security they are expecting may not be able to meet their expectations. Today, we will discuss biometric security, where it fits, and how it can be problematic for the small business. 

0 Comments
Continue reading

Is Your Workforce Engaged?

Today, there is a lot to consider about how businesses handle mobility. Think about it, today it isn’t surprising when someone pulls up work-related content on their phone outside of work hours. It’s just part of their job. This shift is relatively new, and needs to be examined to see if the pros outweigh the cons for the employee, but also for the business.

0 Comments
Continue reading

Vendor Management Saves You Time and Money

The small businesses that rely on technology typically logs a lot of phone time with technology vendors. Decision makers that may not know more than the average person about IT can be left making important technology decisions when they think they are just making financial decisions. Today, we’re going to explain how they are different and what your next step is. 

0 Comments
Continue reading

Promoting Profits: Collaboration

With most businesses looking to control costs, their decision makers need to find innovative new ways to do business. One way that many firms can increase productivity without raising costs is to promote a culture of collaboration. Today, we’ll take a look at some of the useful technology that businesses can leverage to improve their output.

0 Comments
Continue reading

Taking a Look at the Current Cybercrime Statistics

Organizational cybersecurity has to be a priority for every business. These days, companies are getting hacked left and right and being exposed to some of the very worst malware ever created. Today, we will take a look at some cybercrime statistics that will put in perspective just how damaging cybercrime is.

0 Comments
Continue reading

Privacy Laws Are Changing Compliance

Most companies have some sort of regulation they need to stay compliant to, and 2020 seems to be a landmark year. This year, companies have to deal with end-of-life upgrades, the development of new privacy laws, as well as the existing regulatory landscape. Let’s take a look at why compliance is important and what to expect in the year ahead.

0 Comments
Continue reading

Voice over Internet Protocol is a Valuable Tool

With the cost of doing business rising, it is no surprise that the decision makers at many organizations are looking to save a bit of money where they can. The cloud has proven to be a particularly popular way of doing so - especially through its replacement of traditional telephony with advanced communication methods, like hosted VoIP

0 Comments
Continue reading

Are You Wasting Money on Cloud Services?

Cloud services have proven to be extraordinarily useful for businesses of all types. With an immense amount of options to choose from, businesses can get anything from AI to Windows in the cloud. With so many services available, sometimes businesses will pay for computing resources that they don’t use, cutting into their available operational capital. Today, we take a look at how businesses throw capital away by not keeping a close eye on their cloud-based resources.  

0 Comments
Continue reading

You Don’t Need to Search for the Benefits of Backup

Let me ask you this: does your business have a dedicated data backup and disaster recovery system? If not, we need to talk. A comprehensive backup and disaster recovery platform (BDR) can turn out to be one of the most critical parts of managing a business’ IT infrastructure. By having a plan to turn to in the event a serious problem such as ransomware or a natural disaster descends upon your business, you can be better prepared. 

0 Comments
Continue reading

Promoting Data Privacy

Today, everything we do on the computer and on our phones creates data. Organizations that are good at utilizing this data, often look to capture everything that they can. This can leave the individual searching for a way to keep his/her data secure. Let’s take a look at some of the best practices used to prioritize individual data privacy.

0 Comments
Continue reading

The End for Windows Server 2008 and Windows 7 Just Days Away

Microsoft is just days away from officially retiring their Windows 7 and Windows Server 2008 R2 operating systems. If your business is, for whatever reason, still using this software, you will need to upgrade by January 14 or face using unsupported software that could quickly become a security problem for your business. Let’s take a look at your options.

0 Comments
Continue reading

Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200