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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How to Make Your Remote Meetings More Impactful

We’ve seen firsthand how the shift to remote work has revolutionized business operations. However, one area still causes friction for many business owners: the virtual meeting. A poorly executed remote meeting isn't just a time-waster; it can drain productivity and disengage your team, damaging your company culture. Today, we outline a few tips that show that with the right strategy and tools, your remote meetings can be even more effective and engaging than their in-person counterparts.

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Quiet Cracking: The Silent Erosion of Employee Well-Being

Business owners like to talk about things like time theft and quiet quitting as reasons why they wring their hands over lost productivity, and unfortunately, it’s almost always their view that it is the erosion of a strong work ethic. What if the real problem isn't about employees checking out, but rather, something far more on the nose? Let’s talk about quiet cracking.

Quiet cracking is the slow, almost imperceptible breakdown of a knowledge worker's mental and emotional state under the relentless pressure of the demands of their workplace. It's not a sudden burnout, but a gradual fragmentation of their well-being, and it’s happening a lot. 

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Use Version Control for More Effective File Management

There are times when you might make changes to a file, only to wish to revert back to the previous version. Sometimes you’ll accidentally overwrite an important existing file, and sometimes someone else will make edits to a document without permission. All of these situations warrant version control, or having the ability to view different iterations of a file. Here’s why you need to have version control in place, as well as what’s at stake if you don’t have it turned on.

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The Direct Link Between Technology and Productivity

You’ve probably heard the adage, work smarter, not harder. It usually describes the use of technology to bring time-and-money-saving benefits to the table that human workers can’t produce on their own. As good as technology is at boosting productivity and efficiency, it only works if you are able to get your employees engaged. 

While the allure of shiny new gadgets and cutting-edge software is undeniable, the real magic happens when these investments directly translate into tangible productivity gains, transforming how we work and propelling businesses forward.

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Tools that Promote Collaboration are a Big Boost to Organizational Productivity

Businesses run on collaboration, and thanks to technology, working together has never been easier. The right tools can make all the difference, helping teams communicate better, stay organized, and keep projects moving forward. Let’s go into the aspects that make some of the key collaboration tools businesses are using today work.

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There are Plenty of Reasons the Cloud is So Popular Amongst Businesses

Think about the apps you use daily—Google Drive, Netflix, Spotify, even Instagram. All of these run on cloud-based services, which basically means they store and process everything online instead of relying on one physical device. Businesses, big and small, are making the same shift because, honestly, it just makes sense. Let’s take a look at why you should be looking to use cloud services in your business.

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Remote Teams Demand New Approaches

Many of today’s businesses span continents. That’s not an exaggeration. With faster Internet speeds fueling remote workforces, some businesses choose to strategically use workers from all over the globe to create and sell their products or services. In today’s blog, we’ll discuss some of the adjustments and alterations that you need to make when relying on truly remote teams.

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Tip of the Week: Sharing Large Files Efficiently

Collaboration is key to modern business operations, and that often involves sharing files of various sizes. Historically, sharing large files has been a challenge, but technology has made this process much easier. Here are some simple ways to share large files with your team.

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How to Build Better File-Sharing Systems

With collaboration playing center stage for most businesses, it’s no small wonder that file sharing is such a priority for SMBs. If you want to establish solid file-sharing practices, you need the right solutions. Today, we want to explore four ways you can establish an efficient and secure file-sharing platform.

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Collaboration, Communication, and the Tech that Fuels Both

Collaboration is at the heart of any effective business. Most organizations today are trying to make the most of their limited resources, and one of the ways to do this is with a solid collaboration strategy. Here’s how you can do the same to avoid siloing tasks and squandering your workforce’s potential.

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Efficient and Secure File Sharing a Must for Today’s Businesses

Today’s business needs to be able to share files and data securely and efficiently. This process may seem straightforward, but there are a lot of options that the business owner or manager needs to understand. In today’s blog, we look at some steps that will help you create a strong and secure file-sharing system.

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Scope Creep Can Railroad Your Projects

Projects are a big part of the small business model. Whether they are projects to improve organizational efficiency or productivity or projects that are completed for customers, strong project management is extremely important. Scope creep happens when a project becomes less efficient because the demands of the project keep changing. In today’s blog, we will try to define scope creep and how to prevent it from being a problem for your business.

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Going Digital Saves Money on Document Storage and Collaboration

A successful business thrives on building beneficial relationships, which generates a lot of data and contracts that need to be efficiently shared and stored. While this might seem straightforward, leveraging today’s technology can significantly cut down on filing costs and enhance file-sharing efficiency. Let’s explore how.

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VoIP Can Be a Game Changer for Business

Everyone knows that a telephone system is a core component of a well-functioning business. Unfortunately, many businesses’ telephone systems haven’t advanced, but the way people do business has. If your business is paying a premium for its telephone system and isn’t getting the collaboration benefits needed to stay competitive, the answer might be VoIP.

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Is Your Internal IT Buckling Under Pressure? We'll Lighten the Load

There's a lot of pressure on (often understaffed and overworked) internal IT teams to manage and maintain increasingly complex systems. For businesses noticing signs of strain on their IT staff, seeking assistance from managed services providers (MSPs) could be the remedy. Here's how an MSP like us can alleviate the pressure and contribute to workplace wellness for all.

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Tip of the Week: Creating Google Forms that Auto-Populate Google Sheets

There are several reasons to use a form to collect data for your business, from customer impressions and service needs to employee feedback about internal matters as a means of collaborative decision-making. The trouble comes when it is time to compile all the responses… unless you know how to use the tools at your disposal.

For this week’s tip, we’re walking through the process of creating a form that self-populates a spreadsheet using Google’s toolkit.

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Three Types of Software Moving Business Forward

Software plays a major role in business, regardless of what type of business you run. Whether you use a CRM, a point-of-sale system, or your software profile is a little more complicated, you need to understand a few things about modern software in order to get the most out of it. Let’s take a look at three things you need to know about modern software. 

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Innovation Can Take You to the Next Level

Most businesses need to confront IT innovation, as technology moves pretty fast. If you don’t have a plan to at least consider the technology, you could be easily left in the dust. In this month’s newsletter, we will discuss some pretty transformative technologies that are evolving quickly and can help your business improve its overall innovation. 

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Improving Collaboration Can Pay Big Dividends

Effective teamwork is indispensable for business success. Collaboration stands out as an extremely important consideration, yet devising a strategy that expedites project completion and enhances service delivery poses challenges. This week, we get into modern collaboration practices and how technology can help you improve collaboration.

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Implement These Collaboration Tools for Your Growing SMB

Collaboration is a key component of any business, and in today’s remote and hybrid work environment, it’s even more important than ever. Technology can facilitate collaboration in amazing ways, particularly for growing businesses that are quickly outgrowing their current accommodations.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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