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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Improve Business Communication with These 10 VoIP Features

b2ap3_thumbnail_voip-introduction400.jpgIn business, you will gladly take every advantage that you can in regards to communications. This is because better communications will positively impact everything you do. Switching your phones system from a traditional carrier to a Voice over IP (VoIP) internet solution will not only give your business a communications edge, but also save you 50-70% on your phone bill.

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Network Security Stretched with BYOD and BYOA

b2ap3_thumbnail_byodrevolution.jpgWith 46% of American adults owning a smartphone, the Bring Your Own Device (BYOD) to work revolution is here to stay. BYOD may be convenient for employees, but it also presents challenges for IT network security. To complicate the matter further, we are now seeing a new revolution with Bring Your Own Application to work (BYOA).

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Microsoft Looks to Scratch the Surface

b2ap3_thumbnail_microsoftsurfacetablet10.jpgWindows has been on tablets for years. In fact, one of the first prototype tablets, the NCR-produced model 3125 notepad computer ran the Microsoft Windows for Pen Computing software for the Windows 3.1 operating system (OS). Today, 21 years later the software giant has ventured back into the portable-computing hardware arena with the Microsoft Surface Tablet.

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Adobe Reader X: The Best PDF Reader for Mobile Platforms

b2ap3_thumbnail_adobereadermobile15.jpgOver the past two decades, the Portable Document Format (PDF), developed by Adobe Systems, has become the industry standard for clean and secure documents. There are many PDF-viewing applications available across the various app markets. However, you can't go wrong with Adobe's sleek-looking and versatile PDF reader, Adobe Reader X.

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Use GPS to Navigate Your Way to Profits

a1sx2_Original1_gpsprofit.jpgTime is money. Benjamin Franklin offered up that poignant piece of business acumen in his 1748 pamphlet Advice to the Young Tradesman, Written by an Old One. Travel to the present day and it's one of the most frequent sayings used by businesses professionals. Attempting to find the highest degree of productivity is the goal for everyone that believes that the bottom line is, in fact, the bottom line. One expanding technology that is helping businesses increase efficiency is the Global Positioning System (GPS).

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4 Reasons the Desktop PC Won’t Die

a1sx2_Original1_4reasonsdesktoppc.jpgWith all this talk about mobile devices like tablets, smartphones, and ultra-portable laptops, you'd begin to think that traditional desktop PCs are going to seem archaic. Depending on your needs, that can be the case, but desktops aren't going away anytime soon, and for good reason.

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Troubleshooting a Wet Cell Phone

a1sx2_Original1_sinkingphone.jpgStories about smartphones getting wet usually have a funny twist to them, unless it is your own device, in which case the story is comparable to a Shakespearean tragedy. Whether your toddler threw your iPhone in the toilet, or your Galaxy S3 took up swimming, there are a few tricks you can try before dropping cash on a new device.

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Is the Apple’s iPhone 5 Built for Business?

a1sx2_Original1_iphone5.jpgSeptember 21st is the official launch date for Apple's iPhone 5. In typical Apple hype, they officially released the specs one week before launch, putting an end to wild rumors and ruining underpants all around the MacHead community. If you are an Apple aficionado, upgrading to the iPhone 5 will be a knee-jerk reaction, but if you find yourself on the fence then check out what's new.

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There’s Electricity in the Air Over Intel’s New Chip

a1sx2_Original2_wirelesscharging.jpgIntel has been conducting experiments that would make electricity pioneer Nikola Tesla proud. Intel plans to get consumers charged up over their newest technology that will allow laptops to provide electricity to nearby smartphones without cables. Enough with the electricity puns - we're just ecstatic about this new technology!

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The Tablet Age

Think back a few years ago before the Apple ipad (if you are in the medical field, there is a good chance you'll relate to this). Remember back when "tablet" computers were essentially laptops sans-keyboard with little plastic styluses? Now kindergarteners are using tablets instead of chalk boards. What happened?

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The BYOD Revolution

Today, your employees are more and more technologically empowered. With the consumer electronics market teaming with amazing gadgets and high-end devices, cool tech is no longer reserved for fancy geek toys. With employees bringing in their own smartphones and tablets, mobile security becomes a big concern for small businesses.

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Scan Documents with your Android Phone

Whether you are going completely paperless or just want to send digital copies of paper documents, there are a lot of solutions out there for quickly scanning a doc and converting it to PDF for easy archiving and emailing, but most of these devices aren't exactly portable. Here's a quick way to digitize documents with the camera on your Android smartphone.

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Making Your Business BYOD Compliant

We talk a lot about smartphones and tablets as business tools, but these days more and more people are using high-end devices personally. It's likely that they are bringing these devices in to work, and often using them to become more productive at their job. We call this Bring-Your-Own-Device, or BYOD, and it isn't a bad thing. The catch is managing security risks when users are using their own personal gadgets.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

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Oneonta, New York 13820

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