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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Should You Be Holding Your Staff Accountable for Failed Phishing Tests?

It can be a real head-scratcher when one of your otherwise well-performing employees routinely falls for the simulated phishing attacks that you roll out as a part of your cybersecurity awareness strategy. For all intents and purposes, the person is a great employee, but when it comes to acting with caution, they fail. If you’ve made a point to prioritize your staff’s working knowledge of phishing attacks, do you replace this employee? We’ll take a look at it today.

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In Cybersecurity It’s Fool Me Once, Shame on Me

In the course of doing business everyone has their own specific responsibilities. One overarching responsibility that all employees need to have today is a keen eye for detail. The health of a business depends on it. A staff’s failure to properly shoulder their load of security can have an immensely negative result for both the employee and the company. Today, we’re going to explain that when your organization gets breached by hackers, that fault is largely found in the mirror. 

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Are You Putting Your Business at Risk by Neglecting Upgrades?

It’s expensive running a business, especially here in Upstate NY. For smaller businesses, sometimes making payroll or getting through the first of the month is a matter of being frugal or cutting back a little.

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Shadow IoT and What to Do About It

For much of the last five years, we’ve been told that the Internet of Things was going to be the most important innovation since broadband Internet was introduced. This growth, while its largely happening under the proverbial radar, is happening. There are around seven billion “smart” devices in 2019 with expectations that it will be three times that by 2025. With that many Internet-connected devices, there are bound to be some that come with vulnerabilities, whether it comes from being designed poorly or not frequently updated with modern threat definitions. Today, we’ll take a look to see if the Internet of Things should be considered a threat to your business.

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Tip of the Week: 4 Immediate Actions to Take After Your Mobile Device Has Been Stolen

b2ap3_thumbnail_lost_device_400.jpgThieves stealing mobile devices like laptops and smartphones have reached epidemic proportions. In fact, 2013 statistics from Consumer Reports and LoJack show that two million laptops were stolen that year, along with three million handsets. Translation; it’s way more likely for your mobile device to be stolen than you probably realize.

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Tip of the Week: View Your Current Google Sessions for Optimal Security

b2ap3_thumbnail_google_sessions_400.jpgLogging into an account only to find out that you’ve been hacked can be a real hassle. If you’re wondering why and how this could have happened, you’re in luck; some accounts, like Google, record when and how the account is accessed, and finding out how is as easy as checking out your security settings. Here’s how you can see who is accessing your account, and how.

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Tip of the Week: Gmail Takes a Page From Facebook By Letting You Block People

b2ap3_thumbnail_block_gmail_users_400.jpgHow overwhelming is the amount of spam and junk mail you receive on a regular basis? Are you able to effectively navigate your inbox without wasting time on unimportant messages? If you’re a user of Gmail, you now have some tools available to you by default that can help you in the war on spam. You can block specific users and even unsubscribe from email campaigns, allowing you to take back time previously spent cleaning up your inbox.

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Tip of the Week: 5 Clues that an Email is Really a Phishing Scam

b2ap3_thumbnail_do_not_go_phishing_400.jpgOne of the most masterful arts of deception that hackers use is the phishing attack, which attempts steal sensitive credentials from unwary victims. The anonymity afforded to criminals on the Internet is what makes this possible. Using phishing attacks, hackers attempt to steal credentials or personal records by forging their identities. What’s the best way to protect your business from these attacks?

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Tip of the Week: Add a PIN to Windows 10 Login to Improve Security

b2ap3_thumbnail_windows_10_pin_400.jpgBusinesses all over the world are taking advantage of two-factor authentication, causing the password’s value to depreciate over time. Passwords aren’t powerful enough to keep users safe from advanced threats. Hackers are finding ways to punch holes in even the most comprehensive security solution, forcing users to focus on improving security through other means.

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Tip of the Week: How to Lock and Unlock Your Google Wallet Card

b2ap3_thumbnail_google_wallet_400.jpgGoogle might be best known for its search engine and groups of desktop apps, but it’s also known for innovating and rattling the cages of how we live our lives. One of the ways it’s doing so is with Google Wallet, an app that’s designed to make sharing cash and money transfers online even easier. What a lot of people forget, however, is that Google Wallet, and its associated card, can still be the target of fraud.

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Tip of the Week: Think You’ve Been Hacked? Here are 5 Ways to Check

b2ap3_thumbnail_hacking_identified_400.jpgAny business that deals with online technology needs to be aware of the dangers that come with the territory. Hackers are more common nowadays than ever before, and organizations that don’t take a proactive approach to keeping threats out of their systems will have to suffer the consequences. Unfortunately, some organizations won’t be aware that they’ve been hacked until it’s far too late.

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How to Properly Train Your Staff to Avoid Phishing Attacks

In the late 1970s and early 1980s, Bell telephone companies were making a mint off of offering the ability to call your friends and family that lived outside your predefined region, charging up to $2 per minute (during peak hours) for long distance calls. The problem for many people was that these regions kept shrinking. Some people decided to combat this costly system by reverse engineering the system of tones used to route long-distance calls, thus routing their own calls without the massive per-minute charges demanded by long-distance providers. These people were called Phreakers, and they were, in effect, the first hackers.

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Personal and Private Data Continues to Leak from Sony

b2ap3_thumbnail_password_protection_400.jpgThis holiday season might leave technology and entertainment supergiant Sony with nothing but a big lump of coal in its stocking. In a high-profile hack, hackers continue to leak Sony’s employees’ sensitive information like Social Security numbers, passports, and even personal emails. This is obviously an issue for the company, but so is its lack of IT security, as shown by their passwords being stored in a folder named “Passwords.”

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Network Security is Crucial for Every Organization

Avoiding risk is important for every business, unless your business is as a daredevil, then mitigating risk will have to do. Nowadays, with technology being an omnipresent element in most businesses, technology-based risks have grown in concert. As a result, the modern business owner and IT administrators need to understand the new risks and how to proactively work toward avoiding (or mitigating) them.

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SQL Server 2008 and 2008 R2 is Done For

Two of Microsoft’s most popular relational database management systems, SQL Server 2008 and SQL Server 2008 R2 will be losing support on July 9, 2019. If your business continues to use one of these titles for its database management, you are running out of time before you need to upgrade. Today, we’ll take a brief look at what the software is used for and what options are open to you going forward.

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Wow That’s a Lot of Money - Otsego County Residents Lost Nearly $70k to Scammers So Far This Year

According to the New York State Police, Otsego County residents have been experiencing and falling victim to a slew of scams that have resulted in the reported loss of nearly $70,000 so far in 2019.

Let’s take a look and talk about how you can protect yourself and inform your friends, family, and coworkers of this threat that is definitely feeling too close to home for many of us.

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Your Business Needs to Prioritize Network Security

There is one constant in the business environment, and it’s that your organization will be placed in a constant state of being at risk the second you start to make a name for yourself. What a lot of organizations don’t understand is that it doesn’t matter how high or low-profile a business is, there will always be data on a network infrastructure that is valuable to hackers and is targeted by threats.

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European Union’s GDPR: One Year Later

2018 will be remembered as the year where data privacy was altered forever. From Facebook’s many problems to the launch of the European Union’s General Data Protection Regulation, data privacy has never been a bigger issue than it is today. Let’s take a look at how the GDPR has affected the computing world in 2018-19 and how the past year’s events have created new considerations in individual data privacy.

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Using the Private Cloud Adds Security to Your Databases

Cloud-based databases are valuable for businesses on plenty of levels, but when you consider how much risk you expose your organization to by using a public cloud over a private solution, you suddenly start to realize that the ramifications could be far beyond repair. Compared to the public cloud, a private solution presents a greater opportunity for security, flexibility, and customization.

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3 Ways You Can Protect Your Data

Businesses have a lot of data to protect and it’s not so simple as implementing a catch-all solution that can keep your data secure. In fact, it takes several solutions working in tandem to maximize data security. We recommend a combination of a unified threat management tool, a Bring Your Own Device policy, and a virtual private network solution. Let’s take a longer look at them:

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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