Directive Analytics

Directive Blog

Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

There’s Nothing Worse Than A Reactive IT Strategy

Your business’ relationship with IT has a direct correlation to how well it operates. If your technology fails, your business suffers productivity losses, as well as financial ones due to decreased reliability in the eyes of customers and clients. One of the best ways to ensure you’re following through on the promises you make to your customers is to implement a proactive IT strategy to replace the reactive approaches seen in the past.

0 Comments
Continue reading

Phishing Scams Are Everywhere. Here’s What You Need to Know.

Scams are everywhere, and it’s up to you and your team to identify them before you accidentally expose your business to something truly sinister. However, it’s often easier said than done, and scammers have gotten craftier in recent years. Today, we want to discuss three of the dead giveaways that you’re looking at a phishing scam, as well as how to address it.

0 Comments
Continue reading

The Right Cybersecurity Measures are a Great Confidence Booster

Nowadays, we’re all busy—especially at work. Collectively, our days are filled with improving our products and services, cultivating client relationships, and putting out fires left and right. Do you really have the mental bandwidth to commit to quibbling over whether or not your data is secure?

The fact of the matter is that cyberattacks of all kinds are a constant threat to everyone, and could very well take your business out of commission unless you do something about it. Let’s review some steps that will help reinforce your business’ security posture and better defend your data.

0 Comments
Continue reading

Fake Tech Support Scams Target Your Business’ Lack of Organizational IT Knowledge

All businesses need a little IT assistance from time to time, whether it’s for a simple hiccup some software or a full-blown technology emergency. Cybercriminals will often pose as IT support in attempts to capture this low-hanging fruit. Your employees should know how to spot the following warning signs from a fraudulent tech support squad.

0 Comments
Continue reading

Cybersecurity Made Easy: Four Tips for Every User

From online banking and shopping to social media and remote work, we're constantly sharing information. While our digital lives offer incredible convenience, they also expose us to a growing number of cyberthreats.

Cybercriminals are always looking for new ways to exploit vulnerabilities and steal personal information. Fortunately, by adopting a few key habits, you can significantly reduce your risk and protect your data. Here are four things every user needs to remember to help them avoid cyberthreats.

0 Comments
Continue reading

The Smoke, Mirrors, and Mind Games Behind Cyberscams

Cyberscams can be incredibly well-crafted and dangerous, and a significant portion of this danger stems from the scammer's ability to effectively utilize the psychological triggers that we all possess to some degree. Modern security training tends to focus on what signs we all need to keep an eye out for—and for good reason—but it does little to explore why modern scams are as effective as they are.

Let’s fix that by taking a moment to examine the tricks the scammers play so you can be that much more prepared to stop them by understanding how they work.

0 Comments
Continue reading

Easy Ways to Spot Phishing Scams

Have you ever received an email that just felt…off? Maybe it promised a prize you didn't enter to win, or it tried to scare you into thinking your account was in trouble? That’s likely a "phishing" scam, and it's one of the most common tricks thieves use on the internet.

0 Comments
Continue reading

Build Your Human Firewall Today

You’ve probably heard of phishing attacks, but if not, the best way to explain it is with the legend of the Trojan horse. In ancient times, the city of Troy fell when a raiding party, hidden within the belly of a constructed wooden horse, was allowed past the gates. The lesson: deception is the most powerful weapon one can employ, and cybercriminals will use it against your business.

0 Comments
Continue reading

4 of the Biggest Cybersecurity Risks Your Business Faces

Most small businesses have trouble navigating cybersecurity, and that’s because there are too many threats to count. You might even feel like you're a little over your head yourself. Today, we’re bringing to you four of the biggest threats to watch out for on the Internet, as well as what you can do to keep them from impacting your operations.

0 Comments
Continue reading

The Cyberthreat Trifecta: Phishing, Ransomware, Insider Threats

The constant chatter about cybersecurity can really be overwhelming. While some Internet tales might be exaggerated, the reality is that these cybersecurity risks are a serious concern for every business. Is your organization truly prepared to confront the sophisticated digital adversaries of our time? Let’s take a look at three prevalent cyberthreats that could inflict significant damage on a business, and what you can do to keep them from negatively impacting yours.

0 Comments
Continue reading

Cybersecurity Practices Everyone Should Follow Each and Every Day

2024 was a banner year in the worst possible way: cybersecurity threats broke records and incessantly targeted individuals and small businesses alike. Are there tools to help prevent these threats through detection and mitigation? Of course… but they unfortunately can only do so much to avoid the vulnerabilities caused by insufficient cybersecurity practices.

The following guide is intended to fix this, reinforcing such practices so they remain top of mind and are easier to enact regarding the data you work with every day. As such, we encourage you to share it so it can educate as many people as possible.

0 Comments
Continue reading

Making Cybersecurity a Team Effort

We're all busy. Whether you're steering the ship or making sure the daily operations run smoothly, cybersecurity might feel like another drain on your time. Imagine a day when everything grinds to a halt, trust evaporates, or significant money vanishes into thin air. These aren't abstract fears; they are all-too-real consequences of cybersecurity oversights, creating moments that everyone in a business, from top to bottom, desperately wants to avoid… and can.

0 Comments
Continue reading

Protecting Your Business from Cybercriminals

The methods criminals use to access money and sensitive information have evolved dramatically. That official-looking email requesting an urgent payment, or a sudden system lockdown demanding a ransom; these are no longer rare occurrences but calculated tactics by modern cyber thieves. 

Cybertheft isn't a one-size-fits-all problem; it's sophisticated, and the types of techniques are designed to exploit vulnerabilities and deceive unsuspecting individuals and businesses. Let’s explore some of the primary ways these digital adversaries operate.

0 Comments
Continue reading

Modern Cybersecurity Depends on Building Resilience with Zero Trust

The world of cybersecurity is in constant flux, demanding that organizations continually reassess their defensive strategies. A traditional focus solely on preventing breaches, while important, is proving insufficient in the face of sophisticated and persistent threats. As highlighted in a recent Illumio podcast episode, "Trust & Resilience: The New Frontlines of Cybersecurity," the very foundation of digital interaction—trust—has ironically become a primary vulnerability exploited by attackers. This necessitates a fundamental shift in perspective. 

0 Comments
Continue reading

4 Facts About Cybersecurity Oneonta Business Owners Need to Know

If you are going to take away any information about cybersecurity, these four facts are the most important. More importantly, taking them seriously will likely help you and your business stay out of serious danger, avoid data loss, and prevent massive unexpected loss in revenue.

0 Comments
Continue reading

How to Spot a Scam: The Critical Role of Employee Training in Cybersecurity Awareness

Phishing and email-based attacks are now the #1 method cybercriminals use to infiltrate business networks. These deceptive tactics are growing more sophisticated by the day—tricking employees into clicking malicious links, downloading harmful attachments, or handing over sensitive data.

No matter how advanced your IT infrastructure is, it only takes one uninformed click to compromise your entire system.

0 Comments
Continue reading

Three Reasons Phishing Works and What You Need to Do About It

Phishing is a common trick where hackers pretend to be someone you trust to steal your personal information. For example, they might send an email that looks like it's from your bank, asking you to verify your account details. Here's why it's so effective.

0 Comments
Continue reading

You Need to Be Able to Spot Scams Before They Sink You

The Internet is a fantastic place to shop, connect, and learn, but people also have to deal with the minefield of scams—especially in 2025, where opportunists are getting even craftier with AI and other high-tech tricks. This month, we take a look at four simple ways you can spot an Internet scam before it drains your wallet or your personal data.

0 Comments
Continue reading

Three Reasons Why You’re Falling for the Phishing Schemes in Your Inbox

Phishing is the most common way hackers “get you,” so /to speak, but have you ever wondered why it’s so effective? Today, we want to explore the reasons why phishing schemes are so enticing to even the most security-conscious individuals out there. You might be surprised to know that even security professionals can fall prey to these types of attacks, and for very good reasons.

0 Comments
Continue reading

Let’s Brush Up On Phishing Attack Responses

Did you know that phishing is, by far, the most common security risk to your business? Just think, any of your employees could become the target of a phishing attack, and all it would take is downloading the wrong file or clicking on the wrong link to expose your organization to security threats. Today, we want to offer a refresher on the throwaway signs of a phishing attack and how to protect yourself and your team from harm.

0 Comments
Continue reading

Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200