Directive Analytics

Directive Blog

Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

4 Uncomfortable Truths Every Business Owner Must Accept About IT

As someone who works with technology every day, I’ve seen the magic it can bring to a business. I’ve also seen the headaches and the hidden costs that can harm its efforts. If you own a business, you might think of IT as just the Wi-Fi or the guy who fixes the printer. I’m here to tell you that mindset will cost you dearly. I want to share four uncomfortable, non-technical truths that every practical business owner needs to accept about their technology.

0 Comments
Continue reading

Quiet Cracking: The Silent Erosion of Employee Well-Being

Business owners like to talk about things like time theft and quiet quitting as reasons why they wring their hands over lost productivity, and unfortunately, it’s almost always their view that it is the erosion of a strong work ethic. What if the real problem isn't about employees checking out, but rather, something far more on the nose? Let’s talk about quiet cracking.

Quiet cracking is the slow, almost imperceptible breakdown of a knowledge worker's mental and emotional state under the relentless pressure of the demands of their workplace. It's not a sudden burnout, but a gradual fragmentation of their well-being, and it’s happening a lot. 

0 Comments
Continue reading

Is Your Business Cybersecurity More Like a Fortress or a Sandcastle?

They say a man’s home is his castle. We’d contend that a more apt comparison is that someone’s business is more like their castle, realistically speaking.

As such, it is essential to ensure your security in every way possible. Much like a traditional castle was constructed to keep threats out, your business’ security needs to be approached in a similar way.

While we aren’t suggesting that you literally dig a moat or maintain cauldrons full of boiling oil, you do need to implement security measures that serve the same purpose for your business and its network.

0 Comments
Continue reading

Hope Won't Keep You Safe

We wanted to take a minute to talk a little bit about something we all cherish: hope. Hope is a powerful force and it constantly propels us forward and can brighten even the darkest days. We hope for good health, happy families, and definitely that winning lottery ticket.

Unfortunately, hope is a terrible cybersecurity strategy.

0 Comments
Continue reading

Which Would You Rather Have: Human Error or Human Firewall?

For all the effort and investment a modern business needs to put into its cybersecurity, it is equally important to acknowledge each team member's role in an organization’s security protections. Many of your employees, through no inherent fault of their own, are themselves a vulnerability as they allow many cyberthreats into your infrastructure through scams and simple mistakes. However, this doesn’t have to be the case.

Let’s go over why it is critical that you train your team to be a cybersecurity asset and how to do so.

0 Comments
Continue reading

How to Implement More Engaging Cybersecurity Training

Cybersecurity is far from the most engaging topic out there, but that doesn’t diminish its importance. You, as a business owner, need to know how to protect your business from today’s threats, but your employees also need to be actively involved in the cybersecurity of your company. Today, we’re exploring how you can implement better cybersecurity training practices into your business.

0 Comments
Continue reading

How to Spot a Scam: The Critical Role of Employee Training in Cybersecurity Awareness

Phishing and email-based attacks are now the #1 method cybercriminals use to infiltrate business networks. These deceptive tactics are growing more sophisticated by the day—tricking employees into clicking malicious links, downloading harmful attachments, or handing over sensitive data.

No matter how advanced your IT infrastructure is, it only takes one uninformed click to compromise your entire system.

0 Comments
Continue reading

“Security Guard” Needs to Be Part of Everyone’s Job Description

We will always reinforce how critical it is for everyone in any workplace to have a grasp of cybersecurity best practices, regardless of their role or responsibilities. However, based on a survey conducted by UK-based cybersecurity firm Ramsac, this baseline is not being met by a long shot.

Why do we say this? Simple: this survey revealed that one in three adults failed a cybersecurity test designed for 11-year-olds.

0 Comments
Continue reading

Still Need a Resolution for New Year’s? Consider These Career and IT-Based Ones

Happy New Year! This time is usually dedicated to making plans and commitments to improve oneself over the coming months in the interest of the future. In the spirit of the holiday, let’s talk about how the right resolutions can help your career or your business’ use of technology.

0 Comments
Continue reading

How to Keep Your Employees from Being a Cybersecurity Problem

Cybersecurity has to be a big deal for any business that uses IT, and today, who doesn’t? When your employees don’t follow cybersecurity rules, it can put your business in danger, like getting hacked or losing money. The first step is to figure out why employees aren’t following the rules. This could happen because they don’t know the rules, haven’t been trained enough, or think the rules are too hard or take too much time. 

0 Comments
Continue reading

Tip of the Week: Stop LinkedIn from Using Your Data to Train AI

Artificial intelligence is everywhere, and it is making data more valuable than ever. This is because AI platforms rely heavily on data to function effectively. Many platforms and services collect data from their users to fuel these algorithms. LinkedIn has recently been found to do this—by default—without properly informing its users or updating its terms of service.

0 Comments
Continue reading

It Pays to Invest in Security Awareness Training… Here’s What to Include

Security awareness training is a critical process for modern businesses to undergo to have any chance of success. Unfortunately, as much as security software or policy can help, it can only do so much. You also need your team members to be on board, knowledgeable about what they need to do, and motivated to do it. 

In light of this, let’s talk about security awareness training and what it needs to involve.

0 Comments
Continue reading

Tip of the Week: Three Practices to Reduce Consternation About Your Technology

Technology plays a massive role for most organizations nowadays, and not everyone always grasps the importance of it. Most of the time, there is so much built into today’s enterprise software that it can often be overwhelming for workers to use it effectively. Today, we will give you three tips on how to help employees get a grasp of the technology their productivity depends on.

0 Comments
Continue reading

So, Your Business Project Failed… How Can You Learn from It?

It can be challenging to deal with failure in any context, but in the case of your workplace projects and other efforts, it can be particularly harsh. This makes it all the more important to frame such failures as opportunities to grow in the future.

Let’s discuss six reasons an initiative may fail and the lessons that can be learned from these situations.

0 Comments
Continue reading

Research Shows Many New Cybersecurity Professionals are Doomed to Make Blunders

Unfortunately, cyberattacks will only continue in the weeks, months, and years to come, making it increasingly essential that businesses have access to cybersecurity expertise. Even more unfortunately, professionals with this level of expertise are becoming harder to find. Globally, we’re short almost four million people, and those we have are prone to make mistakes in their first few years. This comes from a report by Kaspersky, entitled “The Portrait of Modern Information Security Professional,” Let’s review what the cybersecurity developer found and what we can take away from these findings.

0 Comments
Continue reading

Invest in Your Business’ Future with Security Best Practices

Nowadays, it is crucial that you make security a top priority. With the right approach, it not only saves you massive headaches, but also a considerable amount of capital—particularly if you leverage the appropriate solutions for SMBs. As a managed service provider, we can ensure that you implement the appropriate IT solutions to maximize the return on your security investment.

0 Comments
Continue reading

Four Strategies to Help Build Robust Cybersecurity

Your business' IT security effectiveness relies heavily on how well your technology works. With this in mind, educating your staff on their responsibility to safeguard your business’ digital assets is important. Let’s explore the key priorities businesses need to consider to establish a robust security training platform that works to protect those assets.

0 Comments
Continue reading

You Have to Prioritize IT Training

For the IT administrator and the small business owner, it can be a bewildering experience when your company comes under siege from employee-induced cyberthreats; especially if you, like many other companies, have started prioritizing security training. Even if the threat is thwarted early and the effect on the business is negligible, it is important that you trust the people who have access to your organization’s digital resources. Let’s look at some of the reasons some of your staff take cybersecurity initiatives worse than others. 

0 Comments
Continue reading

What Every Business Owner Needs to Know About Security Training

The effectiveness of your business’ IT security is largely contingent on how your IT operates. As a result, it is extremely important to ensure that your staff understands the role they play in protecting your business’ assets. This month, we discuss what you should prioritize when putting together a security training platform; an essential part of any business’ attempts to keep their IT secure. 

0 Comments
Continue reading

Get Your Staff to Understand Their Role in Cybersecurity

Security is an incredibly important part of running a business, but it’s extremely easy for busy employees to fall short of the security expectations you might place on them. This is why it is so important to train your employees on the many facets of cybersecurity. By training them, you are preparing them to tackle the plethora of challenges they will encounter throughout the workday.

0 Comments
Continue reading

Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

Understanding IT

Get the Knowledge You Need to Make IT Decisions

Technology is constantly evolving, and keeping up can feel overwhelming. Whether you want to understand cybersecurity threats, explore automation, or learn how regulations like PCI DSS impact your business, we’ve made it easy to access clear, straightforward insights on key IT topics.

Insights to Understanding IT

Contact Us

330 Pony Farm Road Suite #2
Oneonta, New York 13820

Mon to Fri 9:00am to 6:00pm

support@directive.com

(607) 433-2200