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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Can’t Name that Song? These 3 Apps Can!

b2ap3_thumbnail_identification_application_400.jpgListening to the radio is a great way to pass the time during your morning commute, especially if you don’t have a CD player or an auxiliary port in your vehicle. While listening to the radio, you might hear a catchy tune that you want to look up later. Now, thanks to various smartphone apps and technology solutions, you can do it while listening to the song.

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Tip of the Week: Five Deliciously Useful Tips for Android Pie

Although Android Q is on its way, Android Pie still has a lot to offer a user - a lot of which many users may not be aware of. For this week’s tip, we’ve compiled a few ways that Android Pie allows you to customize your phone to be the productivity machine you want at your side.

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The 5 Flagships Available Today

Smartphones are amazing and as a result a lot of people have jumped on board. So, when the annual financials came out, it was a minor surprise to see that the smartphone market was in significant decline. There are many reasons for this, but the main one has to be that older devices are holding up great compared to newer devices. This makes consumers less apt to make the substantial investment to get the latest and greatest device.

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Those Irritating Spam Calls May Not Last Much Longer

While the phone is still a useful communication tool, it lately has been the cause of a large amount of stress from businesses and users alike. While caller ID was once also a useful tool to help stop spam calls, we now cannot trust the numbers it provides. Letting personal calls go to voicemail to check them is one thing, but a business shouldn’t do that. What can they do?

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Setting Android’s Security Options

You might be shocked to find out that your mobile device holds a considerable amount of personally identifiable information on it. This has prompted many users to secure their phones at all times, but others simply ignore the threat and brush it aside. Since Google makes it so easy, there’s no excuse for Android users not to secure their devices. Here’s how you can do it.

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Tip of the Week: Find Your Lost Smartphone With Ease

Oh no! You start slapping your pockets, already knowing what you’re about to confirm--your mobile device is missing. With the reliance we have on these devices, losing yours is enough to send you into a relative panic. However, this panic may be avoided by implementing a reliable solution specifically for locating a lost device.

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Tip of the Week: Cracked Your Phone’s Screen? Here’s What You Should Do Next

WHOOPS! This might be one of the more PG-rated things you would say if you dropped your phone, and perhaps additional colorful words would follow the moment you discovered that your phone’s screen is now cracked. If you find yourself in such a predicament, what do you do next? We’ll help you deal with this unfortunate circumstance in the best way possible.

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Tip of the Week: The Only Feature Android Oreo Is Missing Is the Cream Filling

The latest version of Android, Oreo (version 8.0), was released earlier this year. Has your phone received the update to it yet? Either way, you’ll want to know what features it has, including how it can help you get more done. Here are five of the many new additions offered by this update to Android Oreo operating system.

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Tip of the Week: How to Better Use Your Smartphone in Five Easy Steps

Your smartphone is an incredible tool, capable of doing so much for you as you go about your personal and professional days. For this week’s tip, we’ve put together some of our favorite ways to squeeze even more function and convenience out of your mobile device.

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Lessons Your Business Can Learn From the Galaxy Note 7 and 8

Samsung fans are getting geared up for the release of their new smartphone, the Galaxy Note 8. Even though it might seem as though the technology world has moved on from the exploding Note 7, you can be sure that Samsung is still feeling the reverberations from last year’s debacle that resulted from the now-infamous exploding of their much-anticipated Galaxy Note 7.

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Leaks From Apple Show the Newest iPhones To Be A New Approach

It seems hard to believe that the smartphone has been around for over a decade. When Apple rolled out the first iPhone in 2007, it triggered a momentous shift in the way people access information. Over the past 10 years these devices have gone from somewhat of a novelty to a staple of modern computing. More data is transmitted and accessed by smartphone than by any other means, and Apple has been at the forefront of this computing shift from its inception.

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Secure Your Android During the Holiday Season

Android is a very common operating system on mobile devices around the world, and because of this, you won’t be surprised to hear that hackers are always trying to one-up security developers. If your business takes advantage of Android devices like smartphones or tablets, you’ll want to consider these 11 security tips that will help keep your organization safe.

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How Your Smartphone Keeps Your Data Safe

Smartphones are the predominant mode of communication, as well as now being the devices most used to access the Internet. With so much depending on the modern smartphone, it has become one of the largest, and most competitive, markets of any consumer item. As a result, manufacturers are building devices with software that is able to encrypt the phone against unauthorized access.

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Your New Smartphone Probably isn’t Much Smarter Than Your Last One

The difference in today’s mobile devices and those that came years before used to be staggering, but in recent years, the differences in power and functionality have started to wane. Manufacturers have begun to roll out devices with only minor changes in power, but with exorbitant increases in cost. For the first time, in 4Q of 2017, the smartphone saw stagnation, and we’ll try to get to the root of it.

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Tip of the Week: 5 Surefire Ways to Ruin Your Smartphone

b2ap3_thumbnail_smartphone_break_400.jpgThe best way to get the most life out of your smartphone is to take care of it. Or, you can ignore proven best practices and witness your smartphone meet its untimely demise. By not taking care of your smartphone in these five ways, you’ll be sure to doom your device.

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The “Send Me to Heaven” App May Be the Most Devious Technology Prank Ever [VIDEO]

b2ap3_thumbnail_prank_app_400.jpgWhat if we asked you to throw your expensive smartphone high up into the air, just for the fun of it? You’d probably tell us to take a hike. However, thousands of phones get tossed into the air and put at great risk every day, thanks to an app designed for just such a purpose. In our opinion, this may be the greatest (and most devious) technology prank of all time.

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Tip of the Week: Notifications are What’s Draining Your Battery, Not Open Apps

b2ap3_thumbnail_dont_close_apps_400.jpgWe’ve all run into the trouble of keeping our smartphone’s battery preserved for as long as possible. Many people think that the apps themselves are what bogs down the battery and drains its charge, but we’re here to tell you that this is not the case. Instead, let’s determine what really drains your device’s battery.

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Uber Used Technology to Break the Mold, Can Your Business?

b2ap3_thumbnail_what_about_uber_400.jpgAt a September tradeshow event, Travis Kalanick, cofounder and CEO of Uber, said five words in an interview that made everyone give pause to the potential for technology to shape our world for the better, “Every car should be Uber.”

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Tip of the Week: Practical Ways to Make Your Smartphone Distraction-Free

b2ap3_thumbnail_no_distraction_celly_400.jpgMobile devices like smartphones and tablets are marketed as powerful productivity tools. However, some workers may find their device’s time-wasting apps to be more of a distraction than an aid to productivity. What’s a distracted smartphone owner to do?

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7 Signs of Smartphone Addiction: Can You Even Put Your Phone Down?

b2ap3_thumbnail_smartphone_addiction_400.jpgIt's no secret that smartphone owners love their devices. Although, is there ever a point where smartphones become too much of a good thing? If someone can’t seem to live without their device, that’s a pretty clear sign things have gotten out of hand.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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