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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is it Time to Ditch Windows XP?

Windows XP was released back in October 2001, and still today, many users and businesses still use it every day. Even in 2012, XP's market share is around 27%. Is your business still using Windows XP? How much longer should XP be kept around?

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Mobile Botnets and Zombie Phones

mobile virusOnce considered impossible, the threat of malware on mobile devices is becoming a serious reality. Malware used to just be a plague to PC's, however, in the last few years we have seen a rise in Mobile Malware specifically the threat of Mobile Botnets.

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Why Small Businesses Need to Properly Manage Active Directory

Active Directory wordcloudThe purpose of a solid business network is to iron out the chaos of running multiple computers whose users need to access and share files and documents. With sharing comes the need to restrict some users from certain files, all while protecting your IT infrastructure from the inside and out.

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Smartphone for Business Buying Cheat Sheet

multiple smartphonesThe consumer electronics market is inundated with countless mobile devices with flashy interfaces, sleek profiles, and names that are more ridiculous than most car makes. Understandably, it's hard to keep up and when picking out a smartphone for yourself or your business, the demos at the store don't give you much of an insight.  Here's an extensive cheat sheet on what to look for when making a new smartphone purchase.

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Ransomware Wants You to Pay Up

suitcase full of moneyEver since the Internet became a household commodity, many viruses and malware have donned a social mask; causing harm to computers and data but doing so by deceiving the user. One form of this is ransomware, a type of malware that locks users out of their computer until they pay a toll.

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Solid State vs Hard Disk

hard disk driveThere comes a time when you are looking at a new laptop and you are asked the question: Do you want a Solid State Drive, or a traditional Hard Disk Drive? Well here is a quick run-down of both technologies in the hopes of shedding some light on the issue. By the time you are done reading this article, you will be better able to answer that question.

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Top Ten Keyboard Shortcuts To Get Things Done

typing on keyboardMicrosoft Office and Windows 7 provide many keyboard shortcuts that can improve your ability to multitask and get things accomplished quickly. Most of these shortcuts will work in previous versions, like Windows XP, Vista and the Microsoft Server Operating Systems as well. Give them a try, and the next time your tech comes by, be sure to show off your new skills.

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Microsoft Word Basics: Line and Paragraph Spacing

microsoft logoKnowing how to adjust the line and paragraph spacing in Word can be very handy. Modifying these settings can really impact the presentation of your document and keep it from looking too cluttered. After reading this short tutorial you won't have any trouble adjusting these settings to your needs.

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Getting Excited for Windows 8

 

windows 8 dashboard

At Directive, we always look forward to checking out new gadgets and software, and since Microsoft's Windows 8 operating system is so fresh and unique compared with previous iterations, we are interested to see how it will impact businesses.

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Your Company Social Media Policy Part 2

social media definitionLast time we wrote about the importance of having a social media policy for your business.  Let's go over some of the things you'll want to cover in your social media policy.

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Computer Infected? The FBI is turning off your Internet

fingerprint with @ sign on itComputer viruses are pretty serious threats, and can cause huge expensive issues for businesses. Many cases of malware and computer viruses actually use your computer to commit real crimes. The FBI states that hundreds of thousands of people will likely lose the ability to surf the web if they have a particular piece of malware.

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Is your Business a Victim of Email Spoofing?

evil cartoon man taking mailIs your email sending out mass-mail spam messages? Have you ever received a complaint about sending unsolicited ads or obvious spam messages? Have you ever received bounced emails by the boatload that look like they have been sent from your own account, even though you know you didn't send them?

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Why Should I Safely Remove Devices?

unplugging USB from laptopIf you've used a USB flash drive or other USB devices like cameras, smartphones, and external hard drives, you've probably seen Windows request you to safely remove the device as opposed to simply unplugging it from the PC when you are done. How important is this? Very.

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Your Company Social Media Policy Part 1

social media collageSocial media has revolutionized the way people communicate online. Social media is where discussions are had and information is shared. Over the past few years, the world has seen a remarkable shift in the way people socialize and it is not going away.

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Mac Malware on the Rise

It looks like Mac users won't be getting a break from malware as another trojan is breaking out on OS X. In February, malware known as Flashback infected around 600,000 Macs. This month a new trojan called SabPub is making its rounds.

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Android OS on your Wrist?

Sony smartwatch

Techies get pretty excited over neat new gadgets and integrating them into day-to-day life, so when we heard about Sony's new SmartWatch, it caught our attention. Will smart watches become the next thing in the not-so-distant future or will they become flops like New Coke and Betamax?

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Take Back your Bandwidth

"Almost 40% of enterprise network bandwidth is being consumed by recreational or non-business applications [facebook, linkedin, youtube]"
~Blue Coat Systems Survey

More companies are blocking video streaming sites such as YouTube and Netflix to improve productivity at work..

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Public Safety Tip: Wi-Fi Hotspot Security

When traveling with your trusty laptop or tablet, it's pretty common to find publicly accessible Wi-Fi networks that you can connect to, enabling you to surf the web. Where ever you are, whether it's a coffee shop, hotel, airport, or anywhere else, it's important to be safe about public surfing.

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Removing the Hidden Data in Microsoft Word

magnifying glass over bookMost people might not realize this, but a Microsoft Word Doc can retain a lot of information pertaining to the history of the document, your personal information, annotations, and other invisible elements. This can be a huge security risk! Read on to learn how to remove that extra information.

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3 Huge Benefits of Voice over IP

business phone

Voice over IP phone systems revolutionize voice communications for small businesses by providing plenty of big benefits. VoIP uses the Internet to send signals as opposed to standard telco phone lines. Let's go over a few major benefits that businesses see when they switch to VoIP.

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Recent News

Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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