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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Could You Spot a Social Engineering Attack?

As invaluable as the security solutions that protect a network are, they can be effectively rendered useless if a cybercriminal is skilled in social engineering. Social engineering is the practice of using manipulation to access protected resources, as we will review later. If your business and its team are vulnerable to a social engineering attempt, you are missing a critical piece of your data security strategy.

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IoT Security is a Key Business Concern

The Internet of Things is everywhere, which means that potential security risks are also everywhere. Your business needs to take the risks presented by the IoT into account and prepare accordingly.

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Could Your Favorite App Infect Your Device?

When considering solutions to help ensure your business’ IT security, mobile devices often go overlooked. This makes sense--for most of the time the telephone has existed, it has been attached to a wall, only capable of transmitting sound. However, with phones now being palm-sized computers that we carry in our pockets, keeping them safe from cyberthreats has a new importance.

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Large or Small, Data Breaches Can Wreck Your Business

It’s no secret that a data breach can have serious consequences for any business, especially after some of the events that occurred throughout 2017. From the costs to repair any internal damage done to the efforts it takes to regain client trust, recovering from such an attack is no easy feat--and they’re only poised to get worse.

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Three Cybercrimes Have Ended in Guilty Pleas

When so much of what we write is about the threats and attacks that exist (and are carried out) in cyberspace, it is particularly refreshing when we can discuss those responsible for these attacks in the context of their legal proceedings. For example, today we are able to discuss how actors in some of the biggest recent cybersecurity events have entered guilty pleas.

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Targeted Ransomware Checks for Particular Attributes

Put yourself in the shoes of a cybercriminal. If you were to launch a ransomware attack, who would be your target? Would you launch an indiscriminate attack to try to snare as many as you could, or would you narrow your focus to be more selective? As it happens, real-life cybercriminals have largely made the shift to targeted, relatively tiny, ransomware attacks.

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How to Leave Fake Tech Support Hanging

Tech support is there to help you, except when it isn’t. Many fraudsters will pose as a support technician to gain a target’s trust, only to cause them serious issues. To keep your organization safe, make sure that you are able to spot the warning signs of tech support fraud.

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Data Privacy is Good for Your Business, According to the National Cyber Security Alliance

January 28th marks Data Privacy Day, a day intended to raise awareness of the importance of data privacy and educate users and business owners of its benefits. Spearheaded by the National Cyber Security Alliance, there are plenty of lessons the NCSA has to share with businesses as this day puts their, and their clients’, privacy in the spotlight.

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People May Not Trust the IoT, But They Still Use It

Connectivity is one of the major benefits of mobile technology, but some developments have taken this aspect to crazy (and borderline ridiculous) heights. The Internet of Things is forcing businesses to rethink the conventions of connectivity in ways which previously weren’t particularly necessary. Unsurprisingly, the Internet of Things is forcing business owners and normal users alike to remain skeptical of connected technology to a certain degree, and a survey from Cisco showcases this trend perfectly.

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A Social Media Strategy Helps Businesses Start the Conversation

Building a social media strategy can be somewhat troublesome for the modern business. Not only do you not know how it can affect your organization, you also know that your competitors are likely using it. To this end, we’ll go over how your organization’s social media practices can influence success.

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There are New Ways to Secure Your Data

Security is an aspect of running a business that absolutely cannot be ignored, regardless of whether or not you see it as a considerable issue in the near future. The fact remains that your organization will always be at risk unless you take actions to keep it safe today. By taking advantage of some of the latest and greatest security tools on the market, you’ll be able to protect not only from the basic threats, but more advanced ones as well.

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ALERT: Meltdown/Spectre Vulnerability Grants Malware Access, Patch It Today

Mere months after the firmware in their computer chips was found to be seriously flawed, Intel’s flagship product has once again brought some unpleasant attention to the company. While the issue now has a fix, there was the possibility that a solution could depreciate the functionality of the CPU.

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According to Study, Only 28% Utilize Two-Factor Authentication

2FA, or two-factor authentication, is a simple and effective means of boosting your cybersecurity. Despite this, a study performed by Duo Labs suggests that 2FA has not been adopted as much as one might expect, or as much as it should be.

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Is Your Cybersecurity Prepared for 2018?

2018 could potentially be a big year for your business. However, your business needs to be around long enough to see any positives that may come its way, which means you need to be prepared for the negatives. Here are five resolutions for you to make this year to help preserve your organization’s cybersecurity.

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Mobile Security Showdown: Cellular Network vs. Wi-Fi

Today’s business relies on mobile devices, like smartphones, to guide them to productivity and efficiency. In fact, the vast majority of people in today’s society own a smartphone. A report shows that 90 percent of people younger than 30 own a smartphone, which means that the forward-thinking business hiring talented millennials may want to start thinking about how to secure any mobile devices that they use to access company data.

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Cybersecurity Can't Stop During the Holidays

This Christmas, technology is everywhere. Traditionally, the holidays were a time when things slowed down for businesses and people spent time with their families and put their work on the back burner. Those days are over. Today’s professional is lucky to get a day off for Christmas; and, because of the way business works today, may be asked to do more than ever around the holidays.

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It’s Decided: You’re More Likely to be Phished than Breached

Few security problems are more dangerous than a network breach. Considering how much you could lose from an unexpected bout with a hacker, it’s no surprise that businesses are concerned. Yet, even some of the most troublesome threats like phishing attacks are often ignored. A new study introduces the groundbreaking thought that phishing attacks should be at the forefront of a business owner’s mind regarding network security.

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Secure Your Android During the Holiday Season

Android is a very common operating system on mobile devices around the world, and because of this, you won’t be surprised to hear that hackers are always trying to one-up security developers. If your business takes advantage of Android devices like smartphones or tablets, you’ll want to consider these 11 security tips that will help keep your organization safe.

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Are You Accidentally Gifting a Security Breach?

The holidays are a time filled with good food, visits from dear friends and family, and exchanging gifts with those you care about. However, to keep the season bright and merry, you need to be a little cautious during your next gift exchange, as many gifts can present some unexpected risks to your recipient’s security. Be mindful if you see the following items on someone’s wish list.

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Two-Factor Authentication Frequently Asked Questions

Data security has to be a core consideration of the modern business, so every small effort you can take to protect your business is important. One such effort is the implementation of two-factor authentication. However, your employees may not initially feel entirely comfortable with some facets of two-factor authentication.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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