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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why Managed IT is WAY Better Than Break-Fix IT

b2ap3_thumbnail_is_break_fix_it_holding_you_back_400.jpgEvery organization has mission-critical systems that they rely on in order to function, and the IT technician is responsible for keeping them running. Modern technology and best practices have given rise to a new way of managing business technology, one that knocks the traditional break-fix IT out of the water.

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4 Ways to Avoid Distracted Driving While Still Being Productive With Your Phone

b2ap3_thumbnail_texting_while_driving_is_a_no_no_400.jpgBusiness owners who spend a lot of time on the road, like during a commute or on a business trip, understand how difficult it is to use smartphones while driving. Despite the fact that it’s illegal in many places, some people refuse to put down their phones and concentrate on the task at hand: driving. Doing so puts not only themselves, but everyone else on the road at risk of an accident, which can lead to expensive insurance payments and vehicle maintenance costs.

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The Top 5 Smartphones on the Market Today, Vol. 1

b2ap3_thumbnail_smartphone_version_one_400.jpgYears before Steve Jobs stood up on the stage in San Francisco and proclaimed Apple had brought you the future, the future he spoke of was already being developed, and in some cases utilized already by millions of people around the world. Cellular phone technology had been around for some time by 2007, but the iPhone, set in motion a mobile revolution.

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Tip of the Week: Chrome Extension Educates Users On Why Their Grammar is Bad

b2ap3_thumbnail_grammarly_editor_400.jpgGrammar is quite complex, and it can be a problem for some people who don’t write or compose documents on a daily basis. One way that you can correct your writing, as well as learn why your writing needs correction, is by using a free Google Chrome extension called Grammarly.

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Tip of the Week: 5 Tips From the 90s That are Useless Today

b2ap3_thumbnail_useless_90s_hacks_400.jpgThe 1990s were a golden time of technology with VHS, floppy disks, and beige computing hardware aplenty. Back then, learning of new technology shortcuts was totally rad. Although, looking back, many of these cool tech tips are now obsolete. Yet, they still hold a special place in our hearts. Here are some of our favorite technology tips from the ‘90s. Which ones do you remember?

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Aspiring Authors Beware: An AI Program Almost Won a Literary Award

b2ap3_thumbnail_ai_author_400.jpgEven if artificial intelligence is still a long ways off, people always try to emulate it and push it toward greater heights. One of the best, most recent examples, is how an artificially intelligent program co-wrote a short novel (or novella) that almost won the Hoshi Shinichi Award. If it won the award, it would have been groundbreaking, but the fact that it came so close to doing so begs the question: how long will it be before computers can emulate human creativity?

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From Magnetic Tape to the Cloud: A Brief Look at the Past 60 Years of Data Storage

b2ap3_thumbnail_history_of_data_storage_400.jpgData storage is such an important part of today’s business environment, but when was the last time you took the time to consider technologies that came before? Technology that exists today couldn’t possibly have existed 50, or even 20 years ago. How have the leaps and bounds made in the tech industry affected the status of data storage, and what does this trend mean for small and medium-sized businesses?

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How to Tell When Your Network is Stretched Too Thin

b2ap3_thumbnail_network_obstruction_400.jpgA network is arguably one of the most important assets that your business has. It keeps your team connected to crucial information and mission-critical applications. This is perhaps why it’s so irritating when your network acts up. You should be on the lookout for even the slightest problem with your network, as even a small change could be a sign of bad things yet to come.

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“95 as in 1995?” Watch Today’s Teenagers React to Windows 95

b2ap3_thumbnail_teens_confused_windows_95_400.jpgWindows 95 changed the way that consumers saw personal computing, and it heavily influenced future versions of Microsoft’s Windows operating system. Over twenty years later, you can expect to see significant changes and improvements, to the point where those who weren’t exposed to older technology don’t have any clue what it is. Nowhere is this more painfully true than watching how teens react to Windows 95.

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In the Market to Upgrade? Be Sure to Go With These 3 Future-Proof Technologies!

b2ap3_thumbnail_innovation_400.jpgEvery time that you purchase a new piece of business technology, you’re faced with a choice: go with a product that’s been around for awhile, and thus, is cheaper, or pay a little extra for the latest solution. We like to encourage business owners to go with the latest tech because it saves them money in the long run - an IT concept known as “future proofing.”

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Sneaky: Some Microsoft Users are Reporting Unwanted Upgrades to Windows 10

b2ap3_thumbnail_windows_10_updates_400.jpgWindows 10, the latest operating system in Microsoft’s repertoire, has several business-friendly features that can potentially improve your organization’s workflow. However, many users are reporting that Windows 10 is installing on their devices automatically without their consent. If this is true, and your organization’s software is upgraded without your consent, you could be facing a big issue.

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Redundancy, Reliability, Recovery: What You Need in a Data Backup Solution

b2ap3_thumbnail_backup_and_continuity_400.jpgMarch 31st is World Backup Day, and it’s the perfect time to evaluate the redundancy and reliability of your data.

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Not so Fast! Why Your Deleted Files May Still Be on Your Hard Drive

b2ap3_thumbnail_this_happens_to_deleted_data_400.jpgMarch 31st is World Backup Day! Just as important as having a plan in place to backup your data is having a way to recover your files. Do you have a way to restore files that get lost, corrupted, or accidentally deleted? To highlight this need, we want to explain how a deleted file can actually be recovered.

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New Technology Delivers Staggering Data Retention Options

b2ap3_thumbnail_light_data_storage_400.jpgAs more data systems develop the need for structured data storage, the development of fast and secure solutions have become essential to the viability of storing and retrieving data. Scientists have been looking at the field of optoelectronics to develop constructs where an enormous amount of data can be stored for exorbitant amounts of time.

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Adopt These 3 IT Concepts to Ensure Future Success

b2ap3_thumbnail_future_of_it_400.jpgBy its nature, technology is always changing, evolving, and moving forward. Organizations that understand this and plan for these changes end up making the most out of their technology. Those that don’t, get left behind. Here are three ways to make sure that your company’s technology will best serve your future needs.

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New Technology From LG Lets You See What a Bowling Ball Sees [VIDEO]

b2ap3_thumbnail_lg_rolling_security_400.jpgNew consumer technology holds a special place in many users’ hearts. In particular, the LG Rolling Bot looks like it will be a nifty little device to leave either in your office or at home. Basically, it’s a rolling security camera that can be controlled remotely through a smartphone.

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If a Self-Driving Car Gets Into an Accident, Who’s at Fault? [VIDEO]

b2ap3_thumbnail_auto_car_400.jpgThe world might not see legitimate artificial intelligence for quite some time, but that doesn’t mean developers aren’t taking baby steps in the right direction. A current example of this is Google and its automated vehicles. If Google is capable of successfully making a self-driving car that’s aware of its surroundings, we might see them on the roads as early as 2020.

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Tip of the Week: Use Google Chromecast for These 5 Functions

b2ap3_thumbnail_chromecast_icon_400.jpgThe Google Chromecast is a great device that makes displaying media on different screens easier than ever before. Gone are the days of running AV wires through walls and ceilings. Now you can easily transmit your media over your WiFi network with the push of a button. Google refers to this wireless process as “Chromecasting,” and once you’ve “casted,” it’s hard to imagine life without it (a quality for which Google excels at replicating).

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What Makes Windows 10 Twice as Popular as Windows 8?

b2ap3_thumbnail_your_windows_10_400.jpgMicrosoft’s most recent addition to the Windows family of operating systems, Windows 10, is full of new features, but when it comes to implementing it, many businesses are still dragging their heels. However, the primary reason for this seems to be the fact that organizations want to make sure Windows 10 won’t break their IT infrastructure. Despite this handicap, Windows 10 is still being tested on twice as many PCs as Windows 8 was following its release.

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3 Fundamentals Every IT Strategy Needs

b2ap3_thumbnail_questioning_your_it_400.jpgWhen running a business, you can’t always upgrade your technology to the latest and greatest equipment or software every time something new comes out. Yet, you also don’t want to be left behind, which would be limiting to your growth and mobility. Moving forward can be a daunting task, especially if you haven’t revamped your IT strategy in some time. Paying attention to the details is an important part of avoiding potential roadblocks with your future IT strategy.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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