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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Use Smart (or Snap) Windows in Windows 11

Multitasking is a common thing for today’s workers, and so is having multiple tabs open in your web browser. You might even have multiple different apps running simultaneously, which can make you feel like you have to constantly close one window to open another. Well, no more. You can use Smart Windows (also known as Snap Windows) to place two or more side-by-side and enhance your productivity.

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Windows 10 Is Now Unsupported!

Today is the first day of the post-Windows 10 era, and if you are still running a PC with the popular operating system, trouble could be ahead if you don’t make a move immediately. In today’s blog, we will talk about your options going forward. Let’s get right into it.

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Still on Windows 10? You're Taking a Bigger Risk Than You Realize

The end of Windows 10 support is closer than you think. On October 14, 2025, Microsoft will officially stop providing free security updates, non-security updates, and assisted support for Windows 10. For businesses, this isn't just a minor inconvenience—it's a critical security and operational risk that demands immediate attention.

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You Need to Upgrade Your PC Now!

The sun is setting on an era. On October 14, 2025, Windows 10 will officially reach its end of support. For millions of users worldwide, this marks a significant turning point, prompting questions, concerns, and perhaps a touch of nostalgia for an operating system that has served faithfully for a decade.

So, what exactly does end of support mean, and what should you be doing now to prepare? Let's dive in.

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Switching to PC from Mac? Meet the Task Manager

For those of you making the exciting leap from macOS to Windows, we understand that while the fundamental principles of computing remain, the execution often differs. In our ongoing series, we're dedicated to guiding you through these transitions, ensuring your journey into the Windows ecosystem is as smooth as possible. Today, we're tackling a universal computing challenge: the frozen application.

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Time is Ticking… Don’t Wait to Upgrade to Windows 11!

Tuesday, October 14, 2025. That’s the day that Windows 10 will no longer be supported by Microsoft, which means you need to ensure your business has updated its devices to Windows 11 before then. This is a critical process, as failing to do so will expose your business to severe cyberthreats and regulatory shortcomings.

In addition to these issues, Microsoft has announced that support for Microsoft 365 will also end for Windows 10. For many businesses, likely including yours, this should only serve as more motivation to prioritize this migration to the more recent OS.

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The Urgency of Upgrading from Windows 10

Support for the Microsoft Windows 10 operating system is coming to an end, so let's talk about something crucial for your business technology: upgrading as soon as possible. Microsoft has officially set the date: October 14, 2025. After this day, mainstream support for Windows 10 concludes. While that might seem like a comfortable distance away, in terms of IT planning and business operations, it's practically tomorrow. Waiting is not a strategy; planning is.

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Tip of the Week: Use Snipping Tool in Windows 11 to Take Screenshots, Scan QR Codes, and More

The Snipping Tool is a handy little utility application integrated into Windows that provides users with significant screen-capturing capabilities.

Let’s review how to use it and how it can prove valuable to your business.

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You Need to Upgrade to Windows 11… The Sooner the Better

October 14th will be here before you know it, and when that happens, Windows 10 will no longer be safe to use. Without extreme and expensive measures in place, almost every threat will have nothing to stop it.

In short, you need to prioritize your migration to Windows 11 to ensure you aren’t facing severe challenges.

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Is Windows 10 Via Extended Security Updates Feasible for a Business?

Windows 10 is rapidly reaching the end of its secure lifetime, with support scheduled to end on October 14, 2025. While this doesn’t mean that the OS will no longer be available to use, it does mean that it will no longer be able to be safely and securely used—a critically important distinction.

That is, however, unless you pay for the Windows 10 Extended Security Updates… but is this a feasible or maintainable strategy for businesses?

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Did You Know Windows Can Save Everything You Copy?

If you didn’t know Windows can save a list of the text and images you copy, I feel for you—you’ve missed out on a simple trick that could’ve saved you a lot of time. But don’t worry, it’s easy to set up, and I’ll show you how.

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Reposition the Taskbar in Windows 11

Windows 11 takes a page out of Apple’s design playbook and features a taskbar that, instead of being off to the side, is smack in the middle of the toolbar. While some may like this change, others may not.

Fortunately for these others, a simple setting change can return the taskbar to its familiar place like on older versions of Windows.

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Did You Know that Cut, Copy, and Paste are Rooted in History?

While technology has brought us a long way, there are still some telling remnants of how things used to be done. Take, for instance, the terms “cut,” “paste,” and “copy.”

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There’s Yet Another Reason to Update to Windows 11 (As If We Needed One)

As you should be aware by this point, the Windows 10 operating system is reaching its end of support on October 15 of this year—meaning that it will no longer receive updates of any kind afterward, including critical security updates. What you may not know, however, is that Microsoft is following suit and pulling Office support around the same time.

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Here’s Your Strategy to Upgrade Away from Windows 10

With the end-of-support date for Windows 10 looming later this year–October 14, 2025–you need to take action now so you don’t find yourself in a difficult situation. We have some tips for you as you make this transition, so we encourage you to use them to upgrade as quickly as possible ahead of the end-of-support date.

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Tip of the Week: Getting Windows Off Ghost Screens

If you want more productivity from the workday, then multiple monitors can help you achieve this goal. You might run into the issue of “ghost monitors,” though, where your PC believes you are connected to screens when you’re not. If you experience this issue and your application windows are off-screen and unobtainable, you’ll find this week’s tip helpful.

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Tip of the Week: 4 Windows 11 Desktop Tricks to Master Your Workstation

Windows 11 features a robust desktop environment with a lot of neat tricks and customizations to work more effectively. Controlling your Windows desktop experience can enhance productivity and streamline the way you interact with your computer. In today’s blog, we give you four tips to help you customize and manage your Windows environment more efficiently.

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How to Activate Two-Factor Authentication in Windows

Two-factor authentication has become a must-have for any online-connected account that relies on password protection. The benefits of the technology are pretty straightforward. Instead of just filling out your password for authentication, a user needs to have another method in order to access an account. In this month’s newsletter we thought we would take a look at how to enable 2FA on your Microsoft account, which includes Microsoft 365 apps like Word, Excel, and Outlook.

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Tip of the Week: Take and Share Screenshots in Windows 11

A screenshot can be a remarkably handy thing to have on hand, for both your own purposes and especially for the purposes of technology support. While there are many tools out there that can help you take effective screenshots, there is a modern solution available for all users of Windows 11. Let’s look at how you can use it!

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Exploring Some Ways Windows 11 Boosts Productivity

The Windows operating system has gradually improved since it was first released back in 1985, bringing us to Windows 11 and its productivity-boosting capabilities nearly four decades later. Let’s take a closer look at just a few of these features so you can make the most of your time using the OS.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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