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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Securing Utilities Has to Be a Priority

It’s been reported that a hacker virtually broke into a Floridian water treatment facility and briefly increased the levels of sodium hydroxide in the Pinellas County water supply. Fortunately, onsite operators noticed the spike and reduced it right away, keeping the public from risk of increased levels of poison in their water. This is just the latest story in a seemingly never-ending supply of them that have to do with public utilities being at risk from cyberattacks. Today, we will take a look at this issue. 

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With Remote Operations, Security is (Even More) Important

Since the beginning of the COVID 19 pandemic, it has been clear that many companies were not prepared to continue their operations remotely. This was largely due to their leadership being convinced in recent years that allowing people to work remotely would lead to a considerable reduction in production, leading them to be unprepared to shift to remote functionality. Cybercriminals have taken advantage of many organizations as a result, so today we’ll discuss what needs to be done to secure endpoints from afar.

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When the People You Trust Phish You

Having success in business often relies on developing trustworthy relationships. You have to trust your vendors and suppliers to get you the resources you need, you need to trust your staff to complete their tasks without putting your business in harm's way, and you need to trust your customers to buy the products and services that you offer. Running counter to these necessary bonds of trust are people actively soliciting people’s time, energy, money, and attention for their own selfish purposes.

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Don’t Let This Year’s Low Number of Data Breaches Get Your Hopes Up

You may have heard whispers that, compared to the past few years, 2020 has seen considerably fewer data breaches play out. While this may sound like a cause for celebration, we wanted to share a few reasons that this news may not be as great as it appears.

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Tip of the Week: 5 Ways to Easily Identify a Phishing Attack

If you’ve been reading this blog for any length of time, you’ve seen us reference a phishing attack. Whether you are being asked by some supposed Nigerian prince to fork over money or you are getting an email by what seems to be your bank that directs you to download an attachment, you are probably a potential victim of a phishing scam. The difference between being a potential victim and a victim is knowing how to identify it. Today, we’ll give you five ways to identify a phishing message so that you—or your company—won’t be scammed.

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What Your Business Can Learn From the Recent Twitter Social Engineering Hack

This may be an uncomfortable truth when it comes to data security: the weakest link to keeping your data secure will be your employees. As social media giant Twitter recently discovered, despite the best technical security measures you have in place, all it takes is a break in protocol to place your client’s data and your business’ reputation at risk.

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Comparing the Relative Danger of AI-Aided Crimes

When we think of cybercrime, most people’s minds go to one of two places. On the one hand, some think about the annoying, misspelled emails that are so obviously scams, while on the other, we can’t help but think about the hacks that we see in movies, where a criminal manages to overcome the best the government can incorporate into their defenses.

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Cyberattacks Have Gone Way Up Since the Pandemic Started

We’ve been predicting it, and feeling it, but now the numbers are in. Officially, cybersecurity attacks have increased significantly since the start of the COVID-19 crisis - in particular the lockdown.

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How Cybercriminals Are Keeping Themselves Entertained

With the given pandemic, a lot of people have had a bit more time on their hands, so it makes sense that many are turning to streaming services and the like for their entertainment. Unfortunately, this has not gone unnoticed by cybercriminals.

Let’s take a few moments and examine the practice of credential stuffing.

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What We Can Learn from the 2020 Data Breach Investigations Report

Starting in 2008, Verizon has produced a report outlining the cybersecurity incident trends that the previous year demonstrated. In doing so, they have provided a resource that gives businesses greater insights into where their cybersecurity efforts need to be focused. Let’s go over some of 2019’s trends and insights that were highlighted in the Verizon Business 2020 Data Breach Investigations Report (DBIR).

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2-Factor, 2-Furious - How 2FA is Our Last Hope

Two-factor Authentication, also referred to as Multi-Factor Authentication, or 2FA, is typically where you log in to something and have to type in a small code from your mobile device in order to finish the sign-in process. It’s really the only thing protecting your accounts anymore, so it’s critical to use it.

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Microsoft is Finding Leaving Windows 7 Users Behind Difficult

Windows 7 might not be supported by Microsoft any longer, but millions of people are still using PCs that run the antiquated operating system. Since Microsoft has put an end to extended support for Windows 7 OS, a couple bugs have been found. Let’s take a look at what exactly is behind these issues and discuss your options.

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What Are the Biggest Cybersecurity Concerns Going into 2020?

Cybersecurity should always be a priority for a business, and cyber criminals are always evolving their tactics. As a result, it pays to keep an eye on the horizon for the next looming threats. Here, we’re reviewing a few threats that cybersecurity professionals say that businesses should be concerned about in the near future.

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Some of the Worst Data Breaches Since September

Cybersecurity is becoming a massive issue for every organization due to the immense amount of data breaches that take place regularly. Businesses of all types are looking at strategies to protect their sensitive customer and employee data from hackers, malware, and any other potential danger. The problem is it’s not always as simple as just implementing cybersecurity software.

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Some Hackers Promote Cybersecurity

Most people have acquired much of their familiarity with what a hacker is through the mixed representation seen in pop culture today… but does this impression match up to a hacker in real life? Popular entertainment unfortunately doesn’t differentiate between different hacker types and their motivations very well, so that’s what we’ll handle here.

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Why is URL Manipulation a Security Concern?

If you’ve spent any time using a computer, you probably know what a URL is. It is the address of a website. It typically starts with “http//:” or “https://” and directs the Internet browser on where the user would like to surf. Nowadays a threat could be created by manipulating the URL. Today, we’ll take you through this threat. 

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Taking a Look at the Future of Cybersecurity

How concerned are you with your business' cybersecurity? When you envision your business in the future, do you see yourself constantly fighting cyberattacks, or paying ransom? Hopefully not, but what if cybersecurity turns into one of the most difficult parts to maintaining a steady business? Today, we will look into the future and hypothesize what your business may need to do to defend against cybercriminals. 

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The Endless Line of Costs from a Data Breach

Picture this… In your office you have a bag filled with thousands of envelopes. In each envelope there is $242 in cash. Unbeknownst to you, a thief has gained access to your office, but you don’t realize this until 279 days later. How much is this going to cost your business?

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Hacking Doesn’t Take a Computer Science Degree

There’s a reason that cybercrime is so popular: it is no longer reserved for those with extensive programming knowledge to profit from. Now, according to a report by Deloitte entitled Black Market Ecosystem: Estimating the Cost of “Pwnership”, there is a complete economy built around easily accessible hacking tools that don’t require specialized knowledge to leverage.

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Keeping Your Smartphone Safe Helps Everyone

Mobile devices accompany us more or less everywhere, leading us to use them more and more frequently in all aspects of lie, including for business purposes. As a result, cybercriminals have even more motivation to target them. To help you avoid a mobile device being the downfall of your company’s security, we’ve assembled a few practices you and your staff should adopt.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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