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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Encryption is One of the Most Valuable Tools Against Hackers

Encryption is a powerful weapon against hackers that can prevent them from stealing your data and leveraging it against you. Encryption, in its most basic textbook definition, converts your readable data into an indecipherable jumble that can only be reassembled through the use of an encryption key. Small businesses absolutely must utilize encryption to protect customer information, financial records, and other important or sensitive business data. This ensures that it is as protected as possible against those that might do you harm.

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This Cybersecurity Professional is Out to Scam the Scammers

Scammers look to take advantage of someone else for their own gain, but there are some scammers out there who are trying to scam the scammers to teach them a lesson. One such individual is “Kitboga,” a content creator who calls themselves a “scam baiter.”

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This Guy Scams the Scammers for a Living

When you think of a scammer, you probably think of someone looking to take advantage of someone for their own gain. While this isn’t wholly inaccurate, another variety exists to acknowledge… those who aim to scam the scammers. Let’s consider one such white-hat scammer, or “scam baiter,” a content creator who uses the alias “Kitboga,” Kit for short.

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Ransomware Will Hinder Consumer Trust

One of the worst things that can happen to any organization is to be infiltrated with ransomware. Ransomware is a strain of malware that allows hackers to lock down files or computing systems and then ransom access back to the organization. It can really be a problem.

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Ticketmaster Suffers Major Data Breach

The world’s largest ticket retailer is in hot water after their parent company, Live Nation Entertainment filed an 8-K filing with the Security and Exchange commission admitting that they had been hacked to the tune of 1.3 terabytes of information. That amounts to 560 million customers’ personal information that has been stolen from the company’s servers. Today, we take a look at the hack and what it means for consumers.

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IT Security Concerns and How to Confront Them

Cyberthreats are increasingly sophisticated, and businesses have to do what they can to address these issues. Since cyberattacks can have a massively negative impact on your business, it stands to reason that you need a platform in place to enhance your employees’ awareness of Internet-based threats. This month we look at the top three IT security concerns businesses face and what should be done to confront them.

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A Man-in-the-Middle Attack is Not to Be Underestimated

Have you ever heard of the “man-in-the-middle” attack or MitM? It’s a situation where your data is stolen by an onlooker who situates themselves in the right place at the right time. Data interception is a very real thing that your business should be prepared to fight against. Let’s discuss some strategies you can use to counter these sneaky attacks.

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Secure Your Digital Life with Just One Password

Safeguarding your online accounts is an important part of maintaining network security. With the increasing number of cyber threats, relying on strong, unique passwords is no longer optional—it's a necessity. Remembering complex passwords for numerous accounts can be challenging, however. This is where password managers come in handy, offering a secure and convenient solution to managing your credentials.

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What You Need to Do If You Think You’ve Been Breached

Today, cybersecurity is everyone's business. It's not just the IT department's job anymore. When a hack happens, it can feel like a personal violation. It's scary, confusing, and you might not know what to do next.

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Your Users Are Likely Your Biggest Security Threat, But You Can Fix That

Believe it or not, if you were to rank your business’ greatest threats, risk factors, and vulnerabilities, your users would most likely belong somewhere toward the top. Human error is a big challenge to your security simply because cybercriminals understand that your employees are, in fact, human and will, in fact, make mistakes.

Let’s explore how cyberattacks exploit this tendency and how you can better protect your business from the ramifications.

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4 Essential Cybersecurity Mistakes You Can't Afford to Make

When considering your company’s cybersecurity, it is important not to lose sight of the forest for the trees… or, in other words, not to forget the basics around which the rest of your protections are built.

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How Scammers Try and Steal Your Business’ Data

Picture this scenario: while going about your daily routine, an email lands in your inbox, purportedly from a cybersecurity company. The alarming claim is that you've become the target of a hacking attack. Despite lacking IT expertise and being unfamiliar with your security agency's protocols, you trust the message and promptly respond. Little do you know, the email is a cleverly disguised cyberthreat, and you find yourself ensnared in their trap.

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Six of the Worst Data Breaches of 2023

In this blog, we do our best to give people the knowledge they need to protect themselves and their organizations while operating online. With all the digital tools that we all have come to rely on, it’s important to understand the result of a data breach on organizations and their customers. In today’s blog, we go through six of the most devastating data breaches that happened in 2023. 

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This Year’s Big Shopping Days Reveal a Lot About Cyberattacks

Unsurprisingly, some of the biggest retail days of the year are some of the biggest days for scams, the entire holiday season seeing an increase in threats toward retailers and, as a result, the consumers that are just looking for that perfect gift for their loved ones. Let’s review some statistics and trends to see what insights we can glean.

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Be Careful Not to Get Scammed on Social Media

Social media scams encompass fraudulent activities and deceptive schemes that occur across various social media platforms. These scams target users on platforms like Facebook, X (formerly Twitter), LinkedIn, and numerous others, irrespective of their age or background. They exploit individuals' trust, curiosity, or lack of awareness. Social media scams manifest in various forms, and the following are some common examples.

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Social Media Scams are on the Rise

Social media scams are fraudulent schemes or deceptive activities that take place on various social media platforms. Users of Facebook, X (formerly Twitter), LinkedIn, and dozens of others have been victims of these attacks. These scams can target users of all ages and backgrounds, and they aim to exploit people's trust, curiosity, or lack of awareness. Social media scams come in various forms, and here are some common ones.

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Hackers are Using AI Too and It is Scary

Maintaining network security has proven to be more difficult for organizations as time has gone on. Like the people trying to keep them out of networks they don’t have access to, hackers are increasingly using artificial intelligence (AI) to enhance their cyberattacks and achieve various malicious objectives. Here are some ways in which hackers are using AI.

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SFCU Scams: What Can We Learn By Looking at a Continuing Trend of Localized Phishing?

Back in November of last year, we shared the news that Sidney Federal Credit Union members were being targeted by a phishing attack, and we have evidence that such phishing attacks have continued. As such, let’s review how phishing like this works and (more importantly) how to prevent it from working.

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The Reasons Why Hackers Can’t Keep Their Hands Off Healthcare Data

When it comes to valuable data, hackers will go out of their way to try and steal it, placing businesses in dangerous situations. In particular, healthcare data is attractive to hackers, and considering how lucrative the prospect of healthcare data is, companies need to take extra precautions to protect it. But what is it about healthcare data that makes it so attractive, anyway? Let’s dig into the consequences of potential attacks on healthcare data.

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Major Technology Company Barracuda Suffers Zero-Day Vulnerability

Even the solutions designed to keep businesses and organizations safe are vulnerable to the threat of a cyberattack, as when it all boils down, these tools are still software solutions, no matter how secure they might be. The company in question today—Barracuda—is a huge name in the cybersecurity industry, and it has become the victim of a zero-day exploit. Let’s go over how you can prevent your business from experiencing the same thing.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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