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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Cloudflare Stops Largest DDoS Attack on Record

Cloudflare has foiled the plans of yet another major hacking attack, a record-breaking DDoS attack of the likes we have never before seen. Let’s examine what goes into such an attack and what you can do to keep your business safe from their influence.

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Scams Work More than We’d Like to Admit

Anyone who has a mailbox or an email knows all about junk mail. We all receive Publisher’s Clearing House entries, calls about your car’s extended warranty, promotions for items and events that you swore that you discontinued by typing “STOP”, and just needless spam that you waste your time going through and deleting. We receive unsolicited messages every single day.

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Understanding the Vulnerabilities and Exploits You’ll Face

We understand that cybersecurity can be difficult to think about at times because of the terminology thrown around by industry professionals, but we want to do our part to help clear up some of the confusion. Today, we’re going to discuss the difference between vulnerabilities and exploits, as well as how your organization can do everything it can to ensure that both are minimized on your company network.

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The Geek Squad Phishing Scam is Costing People Lots of Money

If you are a frequent reader of our blog, you know all about phishing scams. They are emails and messages sent that are designed to extort money and gain access to computers and networks for nefarious purposes. The popular IT support company Geek Squad, a subsidiary of Best Buy, is the latest company caught up in such a scam. Let’s take a look at how the scam works and how you can avoid becoming its next victim.

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Have You Been Targeted By Phishing Attacks? Chances Are You Have

Phishing attacks can be scary to deal with, especially since it is not unheard of for staff members to not even know they are looking at one. To make sure your staff can identify and respond to phishing attacks in an appropriate way, we’ve put together this short guide to help you along the way.

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What Most Often Leads to a Data Breach?

Data breaches—any event where a business’ confidential data is viewed, copied, or stolen by an unauthorized person or party—are a serious problem. Unfortunately, they are also a serious problem that can be caused by no shortage of situations. Let’s review some of the causes of business data breaches so you’ll know what to keep an eye out for.

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What’s the Difference Between a Security Incident and a Breach?

Cybersecurity is an important subject for a business’ entire team to appreciate, particularly when it comes to the minute differences between different terms. For instance, a layperson might hear “breach” and automatically think “security incident.” While this technically isn’t incorrect, per se, the two terms aren’t really synonymous.

Let’s take a few moments to dive into the minutiae and define these two terms more clearly.

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Tips to Help You Identify a Phishing Message

We’ve all heard the horror stories of phishing messages—those messages where someone is trying to steal information from you, be it sensitive information or financial credentials. There are various telltale signs of phishing attacks that can be identified, if you know where to look. Let’s take a look at what the FTC claims are the best ways to identify a phishing message.

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Avoiding Scams Starts with Awareness

The world is full of people who would try to take advantage of your organization and its employees—or, in less gratifying words, scammers. They will do everything they can to try to fool your company and make a quick buck doing so. How can you make sure that the countless messages and phone calls you receive on a daily basis aren’t crooks trying to scam you out of house and home? It all starts with a little awareness.

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Looking at FoggyWeb to Better Understand Malware Attacks

The cyberattack on SolarWinds was devastating for many reasons, and Microsoft has officially uncovered yet another type of malware used in the attack on the software provider. This time, it is a backdoor threat they have named FoggyWeb. What does this threat do and why is it so important to look at this incident even now?

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Turns Out There is a Trend for Cyberattacks Over Holiday Breaks and Weekends

There are countless cybersecurity threats out there, many of which wait until very unfortunate times to strike. One such time is over extended weekends or holiday breaks, when many companies shut down operations longer than the usual two-day weekend. In fact, this is such an issue that the Federal Bureau of Investigation and CISA have issued warnings in response to them.

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So, Your Data Was Breached… What Do You Do Now?

Data breaches are an unfortunate reality in this day and age, even during the holiday season. While it is important to do everything you can to prevent these kinds of disasters, you need to be prepared to deal with it—both in terms of your operations, and in terms of communicating with your clientele.

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Amazon Is Seeing Phishing Attacks Rise

The holiday season is a time for merriment and good cheer, but hackers have historically used it to take advantage of peoples’ online shopping tendencies. Phishing scams are always on the rise during the holiday season, so you need to take steps now to ensure that you don’t accidentally put yourself at risk—especially with voice spoofing emerging as a threat for Amazon orders.

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Twitch Creator Information Exposed After Hack

Twitch, Amazon’s popular streaming service where gamers and content creators broadcast to wide audiences, recently suffered a data breach. Thanks to this data breach, folks on the Internet now know just how much these content creators make, and it has exposed a whole new issue that Amazon must resolve.

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MosaicLoader Malware Uses Cracked Software to Steal Your Credentials

Many threats immediately make themselves known on your device the second they install themselves, like ransomware and other types of malware. Others, like this newly discovered threat called MosaicLoader, discreetly install themselves in the background of your device and cause problems behind the scenes. 

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Windows Suffering from MSHTML Exploit

A vulnerability in Microsoft’s MSHTML browser engine has been discovered and tracked by Kaspersky. It is being exploited all over the world right now. How can you avoid this vulnerability so that it doesn’t affect your business? Let’s find out.

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Yes, You Can Outsource Hacking

Have you ever wondered what it takes to hire a hacker to perform a specific task? Thanks to the findings of Comparitech, we can get a look into the average pricings of various hacking services that can be found on the Dark Web. While we would never condone ever taking advantage of such services, it’s a fascinating look into the business of cybercrime, and one that can give you an idea of just how easy and accessible it is for hackers to make your life difficult.

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Identifying Tactics Used to Disseminate Ransomware

Ransomware is such a massive threat that all businesses should be aware of the latest news and findings regarding how it spreads and how it can be prevented. According to a recent report, the latest modes of transporting ransomware have been revealed. What can your organization do to keep ransomware off of its network? Let’s find out.

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Cybersecurity Is Getting More Difficult as Phishing Becomes More Available

There are always going to be those who want to use your hard-earned data and assets to turn a profit. One of the emergent methods for hackers to do so is through twisting the “as a service” business model into network security’s worst nightmare. This type of security issue is so serious that Microsoft has declared that Phishing-as-a-Service is a major problem.

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How Much Is Access to Your Network Worth to a Hacker?

What would you say if we told you that someone could buy access to your organization’s network for a measly $1,000? Well, this is the unfortunate reality that we live in, where hackers have commoditized the hard work you have invested in your organization. A study from KELA shows that the average cost to buy access to a compromised network infrastructure is insignificant at best, which is why it’s more important than ever to protect your business as best you can.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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