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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Prioritize Your Upcoming Technology Implementations

No matter how hard some organizations may try, the technology solutions that a business leverages simply aren’t meant to last forever. You may have noticed that some of your systems are less effective than they once were, and that your competition seems to be playing with a different set of rules. Sounds like it’s high time you implemented a few upgrades.

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How to Select a Modem for Your Business

Most Internet providers will ask you to rent your modem from them, but what they don’t tell you is that you often have the opportunity to purchase your own. What are the benefits of doing so, and how can you make the best decision possible while modem shopping? We’re here to give you a hand.

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Work Smarter, Not Harder

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Want to get more done in a days time? We all do. If you are a business owner, it is likely you'd love to see your employees get more accomplished during the course of the day. There is a lot that can be done to make your time more efficient (that is an industry all on its own!), but one very frustrating cause of lost productivity is faulty technology. The most overlooked culprit? Slow computers!

Hit the jump to see our analysis of what workstation slowness can cost your company.

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The Top 5 Smartphones For You Heading Into 2019

With the smartphone market losing ground for the first time in its short history, many of the manufacturers you’ve come to know are either non-factors in the current market, or don’t even produce smartphones anymore. With new demand growing every year, new manufacturers such as OnePlus and Xiaomi are primed to fall in line behind Samsung and Apple.

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Five Gadgets for the Techie in Your Life

With the holiday season in full swing, finding good gifts for the technology lover in your life may actually be more frustrating than you’d think. Since there are so many options, people will often get paralysis from trying to find the right gift and end up going the gift card route. Today we will look at five great gift ideas for the technology fan in your life.

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Obtaining the Right Tools Is Extremely Important for Businesses

Your business’ technology infrastructure is built from hardware, and this hardware needs to be properly managed if you want to succeed. The first step to this is to acquire the proper hardware, but for businesses that don’t have dedicated in-house IT departments, even this is challenging. Outsourced hardware procurement is a solution to this dilemma, and we’ll explain how it works.

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Your Technology May Fail, but You Can Still Succeed

If you’ve been in business for a while, there are devices on your network that see little to no use. Even for the most frugal business, due to the fact that technology eventually winds up being arbitrary thanks to the continued development (and deployment) of more powerful solutions, there will always be situations where you have devices that do nothing but take up space. You can reduce the chances of this happening by finding the right IT for the job the first time, while sparingly implementing only IT solutions that will provide a return on your investment.

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Tip of the Week: Why Shutting Down a Computer Takes So Long

There’s a considerable difference between turning off some appliance, like a television or a vacuum cleaner, and turning off your computer. Why does the computer take so long to power down, and is there any way to speed up the process? This tip will explore these subjects, and give you a few ideas as to how to speed up the shutdown process.

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Tip of the Week: Here’s an Easy Way to Update Your Hardware Drivers in Windows 10

The average employee and business owner relies on various hardware solutions to go about their day-to-day duties. These hardware devices--think keyboards, wireless mouses, external microphones, and any USB devices--utilize drivers which allow for inter-device compatibility. What happens when these drivers aren’t installed or kept up to date? Your technology suffers, and so does your productivity.

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Tech Term: Motherboard

A computer is made up of many parts, one of which is today’s Tech Term: the motherboard. We’ll discuss what the motherboard does for your computer and why it’s such an important part for its continued operation.

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As if Selecting Hardware Wasn’t Tricky Enough, Intel Went and Did This

Intel recently announced their next line of laptop processors, and with that single act, caused no small amount of frustration and confusion among the IT market. After claims that they were breaking from their traditional schedule of releasing a new processor each September and improving upon it later, Intel has gone ahead and released a new processor architecture instead of maintaining their Skylake processor from last year.

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Worry Less With Hardware-as-a-Service

Your business relies on mission-critical hardware that keeps its infrastructure running, including servers, workstations, and networking components. However, these pieces of technology require maintenance in order to function properly, and replacement every so often to keep the risk of downtime and hardware failure to a minimum. Thankfully, modern managed IT services have yielded a solution to this issue that can make managing your hardware infrastructure as easy as possible: Hardware as a Service.

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ALERT: Meltdown/Spectre Vulnerability Grants Malware Access, Patch It Today

Mere months after the firmware in their computer chips was found to be seriously flawed, Intel’s flagship product has once again brought some unpleasant attention to the company. While the issue now has a fix, there was the possibility that a solution could depreciate the functionality of the CPU.

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Getting to Know Technology: Processor

A computer is a complicated device, so it needs something to help it “think.” Because of this weighty responsibility, the component that serves this purpose is arguably one of the most important of all a computer’s pieces. Known as a CPU, this little chip is truly essential to the computer’s function. For today’s Tech Term, we’ll examine it a little more closely.

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Despite Blockchain Security, Cryptocurrency Has Thieves Too

Cryptocurrencies are still one of the better known uses of blockchain technology, and though their values seem to have leveled off since the explosive growth they experienced a few months ago, that has not stopped people from seeking them out. Of course, where there’s money to be had, you’re sure to find cybercriminals.

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How Technology Could Change the Classroom

Children are the future, as the saying goes, so do we really want the future to be taught using tools from the past? While some schools are still using technology that better belongs in the 20th century, others are embracing innovation and teaching in ways that better translate to the “real world.” Let’s take a look at how our evolving technology is transforming the classroom and explore some ways to get it to more students.

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How Much Time Do You Spend Managing Vendors?

Vendors… how many do you have to deal with? Chances are, quite a few. Now consider how much time is spent managing each of them. Wouldn’t it be nice if there was some way to reduce this time to effectively nothing? Well, we have some good news for you.

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What's Bogging Down your Network?

snails racingDoes it seem like all of your technology is running a little slow at the office? Does it take longer than it should to copy files over, synchronize your inbox, and open up documents? It might not be your computer, but your entire company network causing slowdown for your entire staff.

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The Best Defense: Universal Threat Management

UTM superheroProtecting your business network from the threats lurking on the Internet is crucial for a small business. Threats of all shapes, sizes, and severities are out there and if they get into your network you could be looking at some serious issues ranging from data theft to extended downtime. Fortunately, there is a single solution available that can deliver a total security package to protect your business from virtually any outside threat.

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Tablet Cage Match: Nexus vs. Kindle

Nexus and Kindle tabletsWhen making a tablet purchase for your business, there are many factors to take into account, such as portability, battery life, screen resolution and more. However, the most important factors are whether or not the device will actually help you get more done. Here are the Nexus 7 and Kindle Fire tablets side-by-side for your comparison.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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