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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Computer Infected? The FBI is turning off your Internet

fingerprint with @ sign on itComputer viruses are pretty serious threats, and can cause huge expensive issues for businesses. Many cases of malware and computer viruses actually use your computer to commit real crimes. The FBI states that hundreds of thousands of people will likely lose the ability to surf the web if they have a particular piece of malware.

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Biggest Security Risk: Not Assessing Issues

checklist all checked off

Let's get theoretical here. Let's say your friend Hank suffers from chest pain. It could be nothing, but chest pain isn't something you want to mess around with, so you suggest that Hank goes to a doctor to get it checked out. There are certain things in life you don't just let happen without getting an assessment to make sure they don't turn into bigger issues, right? Your business's IT security is one of those things.

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Are Upstate New York Small Businesses at Risk?

ninja / thief holding laptop

2011 has been a busy year for security experts worldwide. Major corporations have been reporting harmful attacks by hackers. So far, technology news site CNET has reported over 80 known major hacks since March that have been publicized. The publication of these hacks is inevitable, especially when user-data, contact information, and credit card information is at risk, and that publication can easily cause a PR disaster which can take loads of time and money to rectify (and in some cases, just can't be rectified). The big questions are who is at risk, are Upstate New York small businesses at risk, and what kinds of IT solutions need to be deployed to prevent data-theft and other intrusions.

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Android Malware on the Rise

cell phone with red screen and Android users may have some cause for concern. Considering its surging popularity, there is going to be a certain amount of rouge applications and other malware that targets the top iPhone OS. According to the popular anti-virus maker, Trend Micro, there are at least 20,000 applications that are malicious that target Google's Android OS. That is an increase of at least 400% since the beginning of 2012. By Christmas of this year, experts have given a conservative estimate that puts potential malware and rouge apps at around 150,000 different applications.

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A Lesson in Security

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As you may know, Sony's online gaming service, the Playstation Network, has been getting a lot of media coverage lately due to a major attack by hackers last month.  Sony is a massive global company with billions of dollars and stockholders and spans multiple industries, but even a giant can teach us all a lesson that relates to our comparably small-fry organizations.

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2 Step Authentication for Gmail

secure password Having strong passwords for your online accounts is very important, but sometimes you may want a little more protection in the event your password gets stolen or someone forces their way through it. If you use Google's Gmail service, you can set up your account, then you will need two forms of authentication to get into your email.

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Don't Let Antivirus Management Slip Through the Cracks

dead / upset pixelated face

Did you know? Microsoft reported in May that every one in 14 downloads from the Internet may now contain malware code. Keeping your business protected is extremely important. Fortunately there are plenty of tools out there that do most of the protecting for you, but these tools need to be managed and kept up to date.

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How the IoT Can Be a Security Risk

The Internet of Things means a lot more than just enhanced connectivity. In particular, you’ll have a considerable security risk associated with the Internet of Things. It’s clear that the more devices accessing a network, the more risk will be associated with that network, which is where the inherent risk of the Internet of Things comes into play. How can you control the number of devices accessing your network, and thus secure your business from the Internet of Things?

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Believe it or Not, Too Much New Technology Can Put Your Network at Risk

Is your organization using the latest technology solutions? If so, that’s great--you’ve taken the first step toward achieving maximum productivity and efficiency. However, you need to realize that no technology solution comes without its quirks that need to be addressed. Here are two ways that your new technology solutions could potentially be putting your business’s infrastructure at risk.

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An SMB’s Guide to Understanding HIPAA

Security has never been easy for any business that deals with sensitive information. Nowadays, even a small business that uses an Internet connection has to worry about hackers and malware of all types. This is especially problematic for small healthcare offices that need to keep sensitive information secure and safe from online threats.

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Firewalls and Web Filtering, Why Your Business Needs Both

One of the biggest benefits to the modern business is the scope and breadth of the Internet that connects them with potential and current clients and allows them to communicate their goods and services. This scope and breadth are also one of its biggest pitfalls, as there is plenty of room for the multitude of threats and other potential issues to reside as they menace businesses everywhere.

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4 Enterprise-Level Security Solutions in One Convenient Package

How big a role does security play in your business’s network management? If it takes a secondary role more in favor of operations, you might want to reconsider why this is the case. After all, your organization’s critical assets--namely sensitive data like employee information, payment credentials, and usernames or passwords--all hold immense risk for exploitation from hackers. Therefore, even if you don’t fear a potential attack, you should at least consider it as a possibility.

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3 Ways to Boost Security for Your Hosted VoIP System

In the course of doing business your organization needs to lean on its communications investments. Efficient discourse between vendors, clients, and employees allows for productive action to be made quickly. If you have recently decided to deploy a feature-rich hosted VoIP business phone platform because of its ubiquity, you have to be cognizant of how to best secure your solution. Here are three variables that help you get the most out of your hosted VoIP solution.

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Colleges Begin to Implement Two-Factor Authentication to Improve Network Security

Has your business dealt with a phishing attack? If not, consider yourself lucky. There has been a massive spike in phishing attacks as hackers are aggressively going after organizations and the personal identifiable information they hold. These attacks are just not focused on typical businesses either, they are going after organizations that provide public goods. One place that has become a major target for hackers (and phishing attacks) are schools.

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Protect Your Business with Strong Network Security Practices

With the surge in the number of small and medium businesses that have fallen prey to malware and cyber criminals, there is a lot of focus of what an organization can do to prevent being a victim and how the company should handle themselves after an attack. There is another key factor to preventing cyber criminals from penetrating into your network: your employees.

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What Hackers Are Looking For On Your Network

When a hacker tries to infiltrate your network, they are doing so with a purpose in mind. Usually they are looking for specific information, like account credentials, personal information, or files that can be used to blackmail victims. Regardless, we’ll go over what a hacker can do with the information that they collect from you, and how you can best protect it from them.

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3 Trends That Are Changing the Role IT Plays for Your Business

Your IT is a central part of your organization’s operations, but its role has changed significantly as business processes have grown more streamlined. There are always shifts and changes in the way that businesses function which must be accounted for, especially in the modern office environment. How have these shifts affected your business’s IT management?

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Protect Yourself in the Future By Learning from These Past Phishing Scams

Would you be surprised if we told you that cybercrime is one of the biggest threats to the success of your organization? Unfortunately, there’s no escaping the fact that your business will be under fire from all sides by security threats. One of the most notorious methods includes phishing--email scams that are designed to harvest credentials and other information from unsuspecting users.

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What the Future Holds for Ransomware

Ransomware is a growing problem for businesses, being one of the most difficult threats to remove from an infrastructure. Not only is it easy to spread, but difficult to avoid as a whole. How can your organization prepare for this threat? It starts by being mindful of how ransomware is spread and how your employees react to it, both now and in the future.

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The Value Managed IT Services Gives Your Business

Whether you’re just a small business looking to get operations moving in your chosen location, or you’re an enterprise with multiple offices across the country, one thing is universally the same: you need IT support in some capacity. As more technology is added to networks of all sizes and complexities, the need to manage this technology improves. Thankfully, you don’t necessarily have to go at it alone--you have third-party outsourcing at your disposal, which can save you both time and money in the long run.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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