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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: What to Do When Passwords “Don’t Cut the Mustard” Anymore

b2ap3_thumbnail_password_locks_400.jpgVirtually every kind of online account requires a password. Yet, due to the aggressive nature of hackers, passwords alone are no longer enough to protect your information. The best way to approach network security is to have more protections in place than just a flimsy password.

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The Top 5 Cloud Security Issues You Need to Look Out For In 2016

b2ap3_thumbnail_security_cloud_400.jpgSecurity is a huge problem for businesses that take advantage of the cloud, but never to the same degree. It’s often the nature of the industry which dictates how much a business should invest in cloud security. However, despite these differences in policy, there are some aspects of cloud security that absolutely can’t be overlooked, including data permissions, account security, vulnerability to malware, and other online issues.

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Tip of the Week: How to Spot a DDoS Attack

b2ap3_thumbnail_ddos_400.jpgIf you are a technician and a network you are responsible for begins to go down because the traffic that is coming into the network is unusually high, there is a good chance you are experiencing a distributed denial of service attack, or DDoS. These attacks, which are extraordinarily difficult to prevent altogether, can be exceedingly costly for a business.

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Think Your Business is Too Small to Get Hacked? Think Again!

b2ap3_thumbnail_hacked_pc_400.jpgMost computer users should practice the policy of ensuring optimal security on their PCs. To this end, assuming that you’ll be hacked (or at least targeted) at some point is pretty reasonable, as it allows you to plan ahead and take preventative actions. Still, there are plenty of people in the world who don’t care enough or worry enough to make security-minded decisions. Contrary to popular belief, there are countless ways that a hacker can take advantage of a hacked PC.

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Find Out What’s Lurking In “the Shadows” of Your IT

b2ap3_thumbnail_risks_of_shadow_it_400.jpgImplementing proper IT solutions is challenging for the average SMB, and it’s difficult without the aid of a proper IT department. Organizations that can’t afford a full in-house IT department sometimes resort to less savory methods of managing their technology, which can be dangerous for business continuity, data storage compliance, and security.

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The Internet of Things Will Only Continue to Grow More Popular For Businesses

b2ap3_thumbnail_internet_of_things_400.jpgIn the near future, there will be many new devices connecting to the Internet. Some will be useful, while others will be… not so much. Either way, the fact remains that, according to IDC, the Global Internet of Things (IoT) spending is expected to reach around $1.3 trillion by 2020. That’s a pretty huge number, and we’ll tell you why your organization needs to keep the IoT in mind when putting thought into your technology strategy.

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How a Hacker Could Potentially Assassinate a Hospital Patient

b2ap3_thumbnail_hack_threats_400.jpgWhenever hackers show themselves, they always spell trouble. Whether it’s stealing credentials or completely taking over someone’s computer, a hacker has a plethora of targets and methods that can be irritating for the average PC user, or business executive. In fact, hackers are so crafty that they can even hack into hospital equipment.

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How to Get a Grip On Your Email Inbox

b2ap3_thumbnail_email_best_400.jpgEmail is an aging communication protocol, but it’s still an important asset nonetheless. Even though society continues to push toward bigger and greater things, the modern office still depends on having an email solution for a communication medium. While we can’t get away from email completely, it’s important to make sure that using it is as easy as possible, especially for the busy business owner.

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Tip of the Week: 5 Simple Ways to Stay On Top of Network Security

b2ap3_thumbnail_network_security_practices_400.jpgSecurity is a top priority in today’s business environment, especially following high-profile hacks of notable enterprises. Unfortunately, the fact of the matter is that these hacks could have been prevented if both the employees and employers of these organizations followed strict security best practices for their technology. Thankfully, it doesn’t have to be hard to teach your team how to properly use technology.

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Tip of the Week: Use Poetry to Protect Your Data

b2ap3_thumbnail_pasword_login_400.jpgPassword security is a common problem that businesses that take their cybersecurity seriously have to deal with on a regular basis. Passwords need to be complex and difficult to guess, but easy to remember at the same time. Unfortunately, these two goals don’t go hand-in-hand, and as such, users often have to sacrifice one for the other. The “passpoem” is a concept born to resolve this issue, though it takes a pretty roundabout path of doing so.

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If You Pay a Hacker Ransom Money, You’re Still Gonna Have a Bad Time

b2ap3_thumbnail_DDos_ProtonMail_400.jpgA recent trend in cybersecurity is the omnipresent threat of ransomware and distributed denial of service attacks (DDoS). With hackers out to get you and your business, you need to stay updated on how to take the fight to these extortion masters. Unfortunately, victims who have become targets of ransomware, DDoS attacks, and other kinds of threatening hacker activity, often feel that “paying the piper” is the best way to resolve the issue. Well, we have news for you: it isn’t.

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Malvertising: Hackers are Paying For Ad Space on Popular Websites

b2ap3_thumbnail_click_on_malware_ad_400.jpgA good business practices extreme caution when using the Internet, thanks to hackers using any means possible to unleash threats against organizations of all sizes. You teach your employees how to avoid threats and to avoid suspicious websites, but what if that’s not enough to keep hackers out of your network infrastructure?

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Alert: Malware Locks Up Your PC and Offers Fake Tech Support Phone Number

b2ap3_thumbnail_hack_attack_400.jpgThere’s an intrusive malware on the Internet that locks a user out of their PC and directs them to a fake IT support phone number. In addition to being inconvenient, it can lead to the theft of sensitive information. If this happens to you, whatever you do, don’t call the fake phone number.

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If a Teen Can Hack the CIA, Your Business Needs to Prioritize In Security

b2ap3_thumbnail_cia_hacked_400.jpgWe write about cyber security all of the time, and for good reason. You need to be sure that your organization’s defenses are bulletproof, or at least optimized for maximum security. A recent debacle in the United States serves as a reminder that even high-level, super-secret government accounts can be hacked, like this story from the Central Intelligence Agency (CIA).

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Warning: Malicious Adware Finds New Way to Spread on Android Devices

b2ap3_thumbnail_security_for_your_it_400.jpgWith many organizations heavily relying on mobile computing, malicious operators have begun targeting the “low-lying fruit” of a business’ IT infrastructure, which is often a company’s mobile devices. Kemoge, a malicious adware strain designed to corrupt Android mobile operating systems, is the latest mobile threat that your business needs to protect itself against.

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Criminals Don’t Even Need Malware to Hack You Anymore

b2ap3_thumbnail_networks_security_practices_400.jpgOne of the primary threats that business networks are trying to protect themselves from is malware. We’re all aware of how much damage a stray piece of malware can inflict on a business, as they can perform functions like lock down files, steal sensitive data, and distribute crippling viruses. In recent developments, studies are showing that malware is now involved in less than half of all reported hacking attacks, and that more sophisticated measures are now being taken to exploit unwary users.

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How Much Is Your Identity Worth on the Black Market?

b2ap3_thumbnail_the_dark_web_400.jpgHave you ever wondered what hackers do with all of the data they steal on a regular basis? Sure, they could go public with it like they did with the Ashley Madison and Sony hacks, or they could sell it and make some quick cash. Credentials like passwords, usernames, Social Security numbers, and more, can be sold for top dollar in illegal markets, but how much can your identity go for?

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The Coding For Your ATM Shouldn’t Be as Dirty as Its Cash

b2ap3_thumbnail_atm_malware_threats_400.jpgMalware that targets ATMs isn’t a new concept. After all, ATMs use internal computers that can be hacked just the same as any old workstation. The prime difference is that hacking into an ATM allows for a direct dispensing of cash, rather than some crafty behind-the-scenes action. A new type of ATM malware, titled GreenDispenser, is a cause for concern in Mexico, and could spread to other countries if left unchecked.

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The Internet of Things Takes Cyber Security to a Whole New Level

b2ap3_thumbnail_internet_of_things_400.jpgWith the Internet of Things continuing to gain popularity, we’re seeing more devices that connect to the Internet than ever before. However, what the users of these devices might be failing to take into consideration is the fact that the Internet is a dangerous place full of threats and other miscreants. What happens if these criminals decide to attack any of your connected devices? This is a relevant question to ask since October is Cyber Security Month, and The Internet of Things represents the next frontier of cyberspace.

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3 Reasons Why Hackers Like to Target Small Businesses

b2ap3_thumbnail_network_security_400.jpgThis October is Cybersecurity Month! Some businesses think that they’re immune to hacking attacks because they’re “low profile” compared to huge corporations. However, the truth of the matter is that your organization is just as much at risk as they are. This month, take measures to keep your organization’s data safe, or risk losing everything in the fallout of a hacking attack.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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