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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What a Firewall Does (and Doesn’t) Keep Out of Your Network

b2ap3_thumbnail_firewall_wonderwall_400.jpgOne of the most vital parts of your network security is a firewall. This is generally your first line of defense against the myriad of threats that can be found while online, and are instrumental to comprehensive network security. Despite this common knowledge, some folks might not understand specifically what a firewall does to keep your systems safe.

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Things Get Ugly When Hackers Turn on Each Other [VIDEO]

b2ap3_thumbnail_hacker_vs_hacker_400.jpgNormally in cybersecurity, we hear about hacking attacks and immediately sympathize with the victim. It’s usually an individual or a business that suffers the most; yet, a recent trend is showing that hackers are lashing out at one another in response to certain threats. In response to a hack from the cyberespionage group Naikon, another group, Hellsing, retaliated with their own attack.

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Can You Spot an Article Written By a Robot?

b2ap3_thumbnail_blue_robot_400.jpgWhen your website has content or makes changes to its existing content, it can be of great benefit to your business’s marketing endeavors. In fact, it’s so important that innovators and programmers have built software that’s designed to perform the act of content writing. In other words, there are robots that compose web content. How does the writing of a robot hold up to that which is written by a human?

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Hackers Shop for Vulnerabilities at Online Black Markets

b2ap3_thumbnail_black_market_peddler_400.jpgJust like Silk Road (the illegal online black market designed to smuggle drugs around the world), there exists an online trade for zero-day exploits. Unsurprisingly, hackers find it exceptionally lucrative to sell these exploits for profit. Now, there’s a new marketplace where hackers can get their hands on these vulnerabilities, and it’s all thanks to the anonymity of the Darknet.

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97,000 Cybersecurity Threats Reported to the Government Last Year, More to Come

cyber_security_dhs_priority_400.jpgArguably one of the most imperative assets for any government is an IT infrastructure, and in 2015, the U.S. government is realizing that security breaches are some of the most dangerous cyber threats to watch out for. As evidenced by the U.S. Department of Homeland Security, IT security is just as important as other matters of national security.

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Unfamiliar with BYOD? Here’s Where to Begin

b2ap3_thumbnail_bring_your_own_dvice_to_work_400.jpgA trend that’s taking the office by storm is BYOD, or Bring Your Own Device. These policies entail workers bringing their own devices to the office and using them for work-related purposes. While this opens up many avenues for enhanced productivity and efficiency, being too laissez faire with your BYOD policy could instigate some problems later on, primarily in the security field.

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Block People from Your Network that Have No Business Being There

b2ap3_thumbnail_network_security_400.jpgWhen a company is lax about their network security, this can lead to countless threats swarming the network and invading your systems. Yet, sometimes the most dangerous threats come from within. A common issue comes from employees accessing undisclosed files unintentionally and deleting them, which can cause more damage than you think.

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Tip of the Week: How to Pick a Secure PIN

b2ap3_thumbnail_pin_tips_400.jpgHow much thought have you put into selecting your debit card PIN? If you’ve not put any thought into your PIN, then it’s likely the case that you’ve picked a number that’s easy to remember or even one that’s associated with something personal. Fact: Taking time to pick random and hard-to-remember numbers greatly improves PIN security.

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Winter is Coming: Dyre Wolf Malware Can Leave Your Bank Account Looking Stark

b2ap3_thumbnail_phishing_attack_400.jpgWith the critically-acclaimed television series, Game of Thrones returning to viewers this spring, it seems apt to discuss a manner of hacking attack called Dyre Wolf. This particular threat is just as fierce as its name implies, and can potentially cost businesses between $500,000 to $1.5 million per attack. It takes advantage of a multi-step phishing process, and your employees should understand how to avoid attacks like these.

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Smartphones Call For Smart Security

b2ap3_thumbnail_smartphone_security_400.jpgWe always talk about protecting your computers and servers from outside threats, but what about protecting your smartphones? There isn’t much difference between a smartphone and a computer. They both function in very similar ways with access to a variety of apps, social media, and browsers. Your smartphone could hold much more valuable data than just contacts or text messages.

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Tip of the Week: Revamp Your Password Policy with a Password Manager

b2ap3_thumbnail_password_security_400.jpgChanging your password is a pain. After you’ve gone several months with the same one, it can be difficult to remember your new password. Despite this, it’s always recommended that you change your passwords often. Unfortunately, when you change all of your passwords often, it’s even easier to forget them. Instead of using a post-it note on your monitor, you should instead try using a password manager.

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A New Concept Might Take Reverse-Engineering to the Next Level

b2ap3_thumbnail_software_development_400.jpgEven the most innocent Internet user can fall victim to the stray hacking attack, and it’s all thanks to the manner in which malware reverse-engineers software. This process is how a hacker finds vulnerabilities in software. However, a new security concept might be able to protect software from the reverse-engineering method used by hackers.

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Advanced Malware is Targeted, Stealthy, Evasive, and Adaptive

b2ap3_thumbnail_advanced_malware_presents_threats_400.jpgThe online world is a scary place. Viruses, malware, spyware, adware, and more are all out there trying to get at your network. These threats are almost always prevalent, but compared to each other, some are vastly superior and far more dangerous and advanced than the others. Advanced malware has the potential to disrupt your business’s operations, cause extensive data loss, and more.

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Tip of the Week: Set Up 2-Step Verification for Your Google Account

b2ap3_thumbnail_googles_two_factor_authentication_400.jpgToday’s headlines are dominated by stories of major companies getting hacked, making the average computer user feel uneasy about their security. If you’re solely dependent on a measly password to protect you from hackers, then you’ve got good reason to worry. Adding a second layer of verification is an easy way to protect your information. Here’s how to set up 2-Step Verification for your Google account.

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The US Military Plans to Bring Biometric Passwords to the Public

b2ap3_thumbnail_biometric_security_systems_400.jpgHumans are always trying to improve security protocols that can protect against increasingly advanced online threats. Unfortunately, the threats only grow stronger in response, and the war against malicious online activity rages on. Biometrics are security measures that are growing in popularity, but are expensive and difficult to integrate. Now, the US military is funding a campaign to make it more readily available to end users.

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Is Online Pornography a Problem for Your Business?

b2ap3_thumbnail_content_filtering_400.jpgThe topic of online pornography can be rather uncomfortable to discuss, but it’s an issue that business owners need to be aware of; especially considering that 70 percent of all online porn access happens during business hours! Whoa. This statistic has some naughty implications for what your employees may be doing on company time.

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How to Remove the Harmful Superfish App Off Your PC

b2ap3_thumbnail_lenovo-superfish_400.jpgOne would assume that software preinstalled on a new PC is secure and has been properly vetted by the manufacturer. This is the case 99 percent of the time, but an exception has recently been discovered with the Superfish app, which came installed on new Lenovo computers sold between September and December of 2014. How can you protect your PC from this fishy security threat?

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Tip of the Week: 7 Ways to Secure Your Smartphone

b2ap3_thumbnail_security_for_smartphones_400.jpgSmartphones may have been some of the first Internet-connected mobile devices, but they are still as vulnerable to attack as ever. This is especially true for those who forsake any sort of mobile device security policy. With modern businesses utilizing mobile devices, it’s more important now than ever before to have solid security practices in place.

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Massive Healthcare Provider Anthem Hacked: How to Protect Yourself

b2ap3_thumbnail_it_health_security_400.jpgProbably one of the more dangerous hacks so far in 2015, healthcare-provider Anthem has been breached by hackers and its data accessed. The breach may have provided the hackers with up to 80 million sensitive customer records, including Social Security numbers, dates of birth, and much, much more.

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All You Need is Love... and a Network Security Solution

b2ap3_thumbnail_all_you_need_is_love_400.jpgHave you tried online dating? There are many happy couples who attribute their love to the matchmaking algorithm of an online website. Internet dating is a legitimate option for modern singles, but like most good things on the web, naive users run a risk of getting scammed.

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Our business began its journey with the purchase of a personal computer back in 1992. This purchase ignited a passion with Chris Chase, our CEO, and there was no stopping its momentum. Less than one year later, he had his first IT support client (and...

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